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Benchmark Email vs ROUTEE Comparison

Overview

Benchmark Email is an online email marketing platform designed to help businesses of all sizes create, send, & automate marketing...

Routee, powered by AMD Telecom, provides Web and API Communication as a Service solutions, so as to expand and simplify communication...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$13.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$10.60/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

76

53

14

2

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.3

(20)

5

4

3

2

1

9

10

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

The best part of this software is the ability to plan the reach in advance so our contacts are kept 'in the know' even when the editor is otherwise occupied with meetings, conferences, etc.
Pricing is nice, and i like that the Email automation is in a flow chart. It makes it easy to understand.
The analytics provided are a great added feature to emails. I love the resend option, and the ability to see failure rate and open rate of each e-mail so that we can adapt our wording.

Pros

The prices are the cheapest and most reliable I could find for the country I target the most (Malta, EU) but it seems pretty cheap and reliable for other countries as well.
I have gained very inspiring experiences with this platform.
It is very functional, efficient and takes great care to satisfy all users.

Cons

Poor - since the last few months (just unacceptable). Unless there is restoration of Benchmark used to be, we will stop using the platform.
They make the cancelation process a pain. You need to find the hidden link and go via chat where they make you waste 30 min asking you stuff to avoid cancelation.
One concern is that emails go to promotion or to junk. Another, is that marketing for your software is misleading.

Cons

They refused to provide/give me access to export my mailing lists or receipts.
Examples did not Include VB.NET and some errors in JSON strings.
There's no API to check to what network a number belongs for us to determine our SMS rates in advance before sending an SMS.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features42
  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Analytics
  • Anti Spam
  • Application Integration
  • Auto-Responders
  • Automated Scheduling
  • Behavior Tracking
  • Benchmarking
  • CRM Integration
  • Call Monitoring
  • Caller ID
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Chat
  • Click Tracking
  • Contact Database
  • Contact Management
  • Custom Charts
  • Custom Fields
  • Custom Forms
  • Customer Database
  • Customer History
  • Customer Profiling
  • Customer Segmentation
  • Customizable Reporting
  • Customizable Templates
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Database Integration
  • Delivery Tracking
  • Demographic Data Collection
  • Design Management
  • Drag & Drop Interface
  • Drip Marketing
  • ERP Integration
  • Email Distribution
  • Email Marketing Management
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Management
  • Event Tracking
  • Event Triggered Actions
  • Follow-up Scheduling
  • Forms Management
  • Geographic Maps
  • Geolocation
  • Geotargeting
  • IVR / Voice Recognition
  • Image Editing
  • Image Library
  • Instant Messaging
  • Interactive Content
  • Knowledge Base Management
  • Lead Scoring
  • Mailing List Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Newsletter Management
  • Push Notifications
  • Real Time Analytics
  • Real Time Reporting
  • Reporting & Statistics
  • Rules-Based Workflow
  • SMS Integration
  • SMS Marketing Managment
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Subscription Management
  • Survey Management
  • Template Management
  • Text Editing
  • Text to Speech
  • Third Party Integration
  • Two-Factor Authentication
  • Unsubscribe Database
  • WYSIWYG Editor
  • Web Forms
  • eCommerce Integration
  • Total features66
  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Analytics
  • Anti Spam
  • Application Integration
  • Auto-Responders
  • Automated Scheduling
  • Behavior Tracking
  • Benchmarking
  • CRM Integration
  • Call Monitoring
  • Caller ID
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Chat
  • Click Tracking
  • Contact Database
  • Contact Management
  • Custom Charts
  • Custom Fields
  • Custom Forms
  • Customer Database
  • Customer History
  • Customer Profiling
  • Customer Segmentation
  • Customizable Reporting
  • Customizable Templates
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Database Integration
  • Delivery Tracking
  • Demographic Data Collection
  • Design Management
  • Drag & Drop Interface
  • Drip Marketing
  • ERP Integration
  • Email Distribution
  • Email Marketing Management
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Management
  • Event Tracking
  • Event Triggered Actions
  • Follow-up Scheduling
  • Forms Management
  • Geographic Maps
  • Geolocation
  • Geotargeting
  • IVR / Voice Recognition
  • Image Editing
  • Image Library
  • Instant Messaging
  • Interactive Content
  • Knowledge Base Management
  • Lead Scoring
  • Mailing List Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Newsletter Management
  • Push Notifications
  • Real Time Analytics
  • Real Time Reporting
  • Reporting & Statistics
  • Rules-Based Workflow
  • SMS Integration
  • SMS Marketing Managment
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Subscription Management
  • Survey Management
  • Template Management
  • Text Editing
  • Text to Speech
  • Third Party Integration
  • Two-Factor Authentication
  • Unsubscribe Database
  • WYSIWYG Editor
  • Web Forms
  • eCommerce Integration

Integrations

  • Total integrations76
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations8
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Benchmark Email vs. ROUTEE

See how Benchmark Email and ROUTEE stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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