GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more
Benchmark Email Reviews
Rating criteria
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.1/10
Pros and cons
Robust features even at the free level. Also, excellent customer service/IT help, again, even at the free level.
The customer support team has a live chat, and they'll help you immediately with anything you have. Reporting is pretty good too, and you can see results in either tables or graphs.
Pricing is nice, and i like that the Email automation is in a flow chart. It makes it easy to understand.
The pricing structure is flawed. It was difficult to work out how to format the email.
One concern is that emails go to promotion or to junk. Another, is that marketing for your software is misleading.
Sometime text formatting does not seem to work. When using the enter email address option to resend, not sure why it is asking for a list name and email addresses versus just email addresses alone.