Most popular features of all Marketing apps
12 reviewers had the following to say about BigMailer's features:
Amazon SES integration. Value for money.
Pros
Option to manage many brands under a single account.
Cons
They can improve on user interface and add more reporting features.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
To summarise it has a ton of all essential features required for email marketing. It’s a great value for money email marketing software from Bigmailer.
Pros
Option to manage many brands under a single account.
Cons
They can improve on user interface and add more reporting features.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Pros
After calculating our monthly expense vs ROI on the campaigners we spent wasn't that good until we started using the BigMailer.
Cons
A main dashboard for each Brand could have been better.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Thanks for your feedback Vishal, we appreciate the details shared. We plan to continue improving our UI and the value we provide to our customers. Check out the latest addition - RSS campaign type!
All my email marketing strategy can be handled by Bigmailer. Brands, lists, regular and automated campaigns.
Pros
It even has some features that many more expensive tools don't offer, like brands. It's affordable.
Cons
It requires a tech savvy person to integrate with Amazon SES.
Rating breakdown
Time used: Free Trial
Frequency of use: Weekly
Likelihood to recommend
Thanks for your feedback Patricia, we are glad you find the platform easy to use and fitting your needs well. It's great to know customers like you are happy with the value you get.
We look forward to delighting our customers with more features and value in the coming months.
A great experience, from initial sign-up to integration and full use of the software
Pros
It's ease of use and well thought through software, very low cost, the fact that it integrates individual brands against each SES account, customer service
Cons
It didn't have API's for reporting, however, their team are prepared to help us
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
If you want an email campaign management solution, a bulk mailing option and a level of customer service that blows other companies out of the water then quite literally click the site link above and look no further.
Pros
I like that I can log in, choose my campaign, & view the reported results easily.
Cons
In all the time I've used BigMailer I have yet to find a Con. Only items that my own learning curve did not understand which was easily resolved by simply using their help files or live chat help. They are always available when you need them.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
I will gradually move all my funnels and all my contacts to BigMailer.
Pros
It supports automation, multiple brands and lists, segments.
Cons
I can't see a users activity. Nothing else.
Rating breakdown
Time used: Free Trial
Frequency of use: Weekly
Likelihood to recommend
Thanks for your feedback! We will be adding user activity detail in the coming weeks, stay tuned!
UPDATE: User activity report was added in Dec-19.
Good product with very helpful support
We have been looking for a new mailing provider for our business, both marketing and transactional emails, Setup has been quick and easy, customer service top notch, they are always available to help and fine tune our campaigns. Our results have really improved and we are looking to grow and make each campaign even better with Big Mailer.
Pros
Software is fast and intuitive, has good options, easy to setup and use.
Cons
I dont really have anything negative to say about BigMailer, everything has been smooth. So far no issues.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
Thank you for kind words Boris, we look forward to providing even more value to marketers like you in the coming months!
Other than that, I also use BigMailer to send emails that are used for the fundraising campaign, especially for our iFAN Music Tour 2019-2020.
Pros
BigMailer is quite easy to use if combined with Amazon SES system.
Cons
But since the 'bounces' have really interrupted my marketing processes, so I assume that my investment in purchasing email addresses are quite a big waste.
Rating breakdown
Time used: Free Trial
Frequency of use: Weekly
Likelihood to recommend
Dear Muhammad, purchasing email lists is not a good practice and is against our Terms of Service. Purchased lists are typically of poor quality and bounce at higher rate which has a negative impact on email deliverability and sender reputation so BigMailer pauses campaigns to protect sender reputation. So what you list it as a negative is considered very helpful by most of our customers. Our customers are delighted with the value they get on the free plan, so your rating of 3/5 is surprising. We hope to do better.
Pros
The fact that they use SES reduces the costs a lot.
Cons
The design and user interface can use some improvements.
Rating breakdown
Time used: Free Trial
Frequency of use: Weekly
Likelihood to recommend
Thanks for your feedback! We make UX improvements on ongoing basis based on feedback from our customers and visual design updates are on our to-do list!
BigMailer has allowed me to easily send weekly marketing and updates to my database of 40,000+ customers.
Pros
The software is very user friendly. The support staff reply almost instantly.
Cons
N/A All issues were addressed immediately by the BigMailer support staff.
Rating breakdown
Time used: 6-12 months
Frequency of use: Weekly
Likelihood to recommend
