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Brand24 vs Mentionlytics Comparison

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Overview

Brand24 gives users instant access to mentions about their company, product or a competitor across the web with insights...

Mentionlytics is a web & social media monitoring solution for tracking brand mentions across social platforms in order to...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$49/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$39/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

110

23

6

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.9

(18)

5

4

3

2

1

17

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I tested other services available on the market and no one is better. Have to say that this one is the best in terms of speed, quality, how easy and intuitive the interface is.
The data produced is great, the reports are also great. It's easy to use, cost effective and great functionality.
Customer service is awesome. The best features that I like in this tool is I get notified whenever someone speak about my brand in social media which allows me to analyze about my product.

Pros

It was a pleasant experience and I also would like to point out that the two of the customer representative are extremely helpful.
I loved the user interface and how easy it was to use. The information that I've acquired from the software helped me a lot and it was as great as I've imagined.
Improve social media reach and positive sentiment for the products I am supporting.

Cons

Perhaps I missed some functionality but, with a pretty generic brand name, it can be a little hard to isolate only relevant mentions, even when using negative keywords.
Monitoring is not very precise - sometimes I receive such references that are of no use to me.
There can be a lot of analysts and we cannot respond to every negative feedback. But this relates more to the process than to this platform.

Cons

Loading mentions takes a while when dealing with numerous results also the lack of customized dashboard ( changing colors, picking specific graphs to display ...).
One of my keywords was difficult to monitor, due to the wide range of results, many of which were irrelevant.
Everything is in one dashboard so there is no need of multiple tabs opened.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features44
  • @mentions
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Article Author Database
  • Audience Targeting
  • Behavior Tracking
  • Benchmarking
  • Brand Tracking
  • Campaign Analytics
  • Campaign Management
  • Charting
  • Collaboration Tools
  • Competitive Analysis
  • Competitor Monitoring
  • Configurable Alerts
  • Contact Management
  • Customer Complaint Tracking
  • Customer Engagement
  • Customer Experience Management
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Email Alerts
  • Engagement Analytics
  • Feedback Management
  • Geolocation
  • Impact Measurement
  • Influencer Discovery
  • Influencer Tracking
  • Keyword Filtering
  • Keyword Tracking
  • Lead Attribution
  • Lead Capture
  • Lead Qualification
  • Monitoring
  • Multi-Account Management
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multiple User Accounts
  • Performance Metrics
  • Post Scheduling
  • Press Monitoring
  • Project Management
  • Prospecting Tools
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Review Monitoring
  • Scheduled / Automated Reports
  • Search/Filter
  • Sentiment Analysis
  • Social Listening
  • Social Media Integration
  • Social Media Monitoring
  • Social Performance Management
  • Tagging
  • Third Party Integrations
  • Trend Analysis
  • Visual Analytics
  • Total features50
  • @mentions
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Article Author Database
  • Audience Targeting
  • Behavior Tracking
  • Benchmarking
  • Brand Tracking
  • Campaign Analytics
  • Campaign Management
  • Charting
  • Collaboration Tools
  • Competitive Analysis
  • Competitor Monitoring
  • Configurable Alerts
  • Contact Management
  • Customer Complaint Tracking
  • Customer Engagement
  • Customer Experience Management
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Email Alerts
  • Engagement Analytics
  • Feedback Management
  • Geolocation
  • Impact Measurement
  • Influencer Discovery
  • Influencer Tracking
  • Keyword Filtering
  • Keyword Tracking
  • Lead Attribution
  • Lead Capture
  • Lead Qualification
  • Monitoring
  • Multi-Account Management
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multiple User Accounts
  • Performance Metrics
  • Post Scheduling
  • Press Monitoring
  • Project Management
  • Prospecting Tools
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Review Monitoring
  • Scheduled / Automated Reports
  • Search/Filter
  • Sentiment Analysis
  • Social Listening
  • Social Media Integration
  • Social Media Monitoring
  • Social Performance Management
  • Tagging
  • Third Party Integrations
  • Trend Analysis
  • Visual Analytics

Integrations

  • Total integrations3
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations3
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Brand24 vs. Mentionlytics

See how Brand24 and Mentionlytics stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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