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Brand24 vs NetBase Quid Comparison

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Overview

Brand24 gives users instant access to mentions about their company, product or a competitor across the web with insights...

NetBase is an enterprise social media analytics solution for top consumer brands, their agencies, and their ecosystem to...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

49

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

111

23

6

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.6

5

4

3

2

1

26

12

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

When I reach out to thank them, this not only starts a great conversation, but they're happy we notified them and they're more likely to mention Social Quant again in a future blog post.

Ksenia B.

But the best is the customer support: fast, professional and reliable. This software has a great value for money.

Ib

Ivan b.

Customer service is awesome. The best features that I like in this tool is I get notified whenever someone speak about my brand in social media which allows me to analyze about my product.

PM

Pranay M.

Pros

This tool is easy to use and has great UX. The offerings that it does have are nice.

AR

Anonymous Reviewer

There is a real community feel where users of Netbase share use cases and help each other. Customer service is amazing even from the other side of the world.

AR

Anonymous Reviewer

Over the past decade, I've had the pleasure to see the social intelligence field mature as well as had opportunity to work with a variety of social intelligence tools.

TT

Ted T.

Cons

Perhaps I missed some functionality but, with a pretty generic brand name, it can be a little hard to isolate only relevant mentions, even when using negative keywords.

EL

Erik L.

Sometimes I have got problems with search results.

Kacper S.

The application is quite costly, it is not affordable for a small-scale business or for personal use. I found the mobile version too difficult to use as compared to the desktop version.

HJ

Harish J.

Cons

Sometimges the tool counts things as negative when it should be the oppositve. I think this occurs because it alalyzes the sentences and not the paragraphs.

jg

jobin g.

Setting up each part could be confusing and might not give you the result you want. It's a real try and error experience.

AR

Anonymous Reviewer

This learning curve can be frustrating and reduces efficiency.

AR

Anonymous Reviewer

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features54
  • @mentions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Article Author Database
  • Artwork Management
  • Audience Targeting
  • Behavior Analytics
  • Behavior Tracking
  • Benchmarking
  • Brand Tracking
  • Campaign Analytics
  • Campaign Management
  • Campaign Tracking
  • Charting
  • Collaboration Tools
  • Competitive Analysis
  • Competitor Monitoring
  • Configurable Alerts
  • Contact Management
  • Conversion Tracking
  • Customer Engagement
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Demographic Data
  • Email Alerts
  • Engagement Tracking
  • Faceted Search/Filter
  • Feedback Management
  • Filtering
  • Hashtag Tracking
  • Impact Measurement
  • Influencer Discovery
  • Influencer Relationship Management
  • Influencer Tracking
  • Keyword Filtering
  • Keyword Tracking
  • Lead Attribution
  • Mobile Alerts
  • Monitoring
  • Multi-Account Management
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Performance Metrics
  • Press Monitoring
  • Project Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Review Monitoring
  • Search/Filter
  • Sentiment Analysis
  • Social Listening
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Third Party Integrations
  • Trend Analysis
  • Visual Analytics
  • Total features61
  • @mentions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Article Author Database
  • Artwork Management
  • Audience Targeting
  • Behavior Analytics
  • Behavior Tracking
  • Benchmarking
  • Brand Tracking
  • Campaign Analytics
  • Campaign Management
  • Campaign Tracking
  • Charting
  • Collaboration Tools
  • Competitive Analysis
  • Competitor Monitoring
  • Configurable Alerts
  • Contact Management
  • Conversion Tracking
  • Customer Engagement
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Demographic Data
  • Email Alerts
  • Engagement Tracking
  • Faceted Search/Filter
  • Feedback Management
  • Filtering
  • Hashtag Tracking
  • Impact Measurement
  • Influencer Discovery
  • Influencer Relationship Management
  • Influencer Tracking
  • Keyword Filtering
  • Keyword Tracking
  • Lead Attribution
  • Mobile Alerts
  • Monitoring
  • Multi-Account Management
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Performance Metrics
  • Press Monitoring
  • Project Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Review Monitoring
  • Search/Filter
  • Sentiment Analysis
  • Social Listening
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Third Party Integrations
  • Trend Analysis
  • Visual Analytics

Integrations

  • Total integrations3
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations8
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier