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Brand24 vs StackTome Comparison

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Overview

Brand24 gives users instant access to mentions about their company, product or a competitor across the web with insights...

StackTome is a review management software designed to help businesses in retail and eCommerce industries respond to negative...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

49

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

199

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

111

23

6

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.5

5

4

3

2

1

2

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I tested other services available on the market and no one is better. Have to say that this one is the best in terms of speed, quality, how easy and intuitive the interface is.
I was amazed by their team and the product itself. If I were responsible for the web monitoring in the current company, I would recommend Brand24 again.
Thanks to amazing customer service (really helpful support!) you can set up your own projects and monitor them in real-time.

Pros

Not enoughreviews yet

Cons

Perhaps I missed some functionality but, with a pretty generic brand name, it can be a little hard to isolate only relevant mentions, even when using negative keywords.
Sometimes I have got problems with search results.
The application is quite costly, it is not affordable for a small-scale business or for personal use. I found the mobile version too difficult to use as compared to the desktop version.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review22 days ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features44
  • @mentions
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Article Author Database
  • Audience Targeting
  • Behavior Tracking
  • Benchmarking
  • Brand Tracking
  • Campaign Analytics
  • Campaign Management
  • Collaboration Tools
  • Competitive Analysis
  • Competitor Monitoring
  • Configurable Alerts
  • Contact Management
  • Customer Engagement
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Engagement Tracking
  • Feedback Management
  • Filtering
  • Impact Measurement
  • Influencer Discovery
  • Influencer Tracking
  • Multi-Channel Data Collection
  • Negative Feedback Management
  • Performance Metrics
  • Press Monitoring
  • Project Management
  • Prospecting Tools
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Review Badge Management
  • Review Monitoring
  • Search/Filter
  • Sentiment Analysis
  • Social Listening
  • Social Media Monitoring
  • Social Performance Management
  • Social Sharing
  • Third Party Integrations
  • Trend Analysis
  • Visual Analytics
  • Widgets
  • Total features20
  • @mentions
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Article Author Database
  • Audience Targeting
  • Behavior Tracking
  • Benchmarking
  • Brand Tracking
  • Campaign Analytics
  • Campaign Management
  • Collaboration Tools
  • Competitive Analysis
  • Competitor Monitoring
  • Configurable Alerts
  • Contact Management
  • Customer Engagement
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Engagement Tracking
  • Feedback Management
  • Filtering
  • Impact Measurement
  • Influencer Discovery
  • Influencer Tracking
  • Multi-Channel Data Collection
  • Negative Feedback Management
  • Performance Metrics
  • Press Monitoring
  • Project Management
  • Prospecting Tools
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Review Badge Management
  • Review Monitoring
  • Search/Filter
  • Sentiment Analysis
  • Social Listening
  • Social Media Monitoring
  • Social Performance Management
  • Social Sharing
  • Third Party Integrations
  • Trend Analysis
  • Visual Analytics
  • Widgets

Integrations

  • Total integrations3
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations8
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Brand24 vs. StackTome

See how Brand24 and StackTome stack up against each other by comparing features, pricing, ratings, integrations, security & more.