Most popular features of all Marketing apps
25 reviewers had the following to say about Brand24's features:
The best application for monitoring your brand. Fast, stable and having a great support! I use Brand24 app to monitoring my business brand and my blog.
Very intuitive interface and great customer support makes Brand24 one of the best tools I've been using in company.
We have run a social campaign and we used brand24 for monitoring users who participated in the contest organized by our Global Entrepreneurship Network Poland Foundation.
I was using brand24 while working in advertising agencies. Now i have my own company and i just can't resign from this tool. Today it's very important to know what your customers are saying about your brand. For me it's number one solution for every modern marketer!
Brand24 is a perfect tool for all those who are truly concern about customer relationship. So if you care about the brand image and high quality customer service this is a must-have.
We have used Brand24 for a long time (over 3 years) and need to say it provides us with top notch experience in terms of tool as well as in terms of UX of the app. However, what is most impressive is not just the app or tool but the customer service Brand24 provides.
You get great interface with sleek UI and convenient experience for a fair price.
Customer support is very helpful, interface is easy to use and reports are quite eye candy.
We at Usersnap are big fans of Brand24! It allows us to monitor and track social mentions of our brand, as well competitors activities. Since using Brand24 we gained some deep insights on how and where our brand has been used. It works great for tracking facebook, twitter, blog or any other social mention. All in all, it does a pretty good job!
Easy-to-use interface with comprehensive features for tracking and monitoring important keywords and brands Slack integrations
none - there's no real disadvantage of using Brand24, as it allows you to track keywords in the most efficient way possible.
Time used: 1-2 years
Frequency of use: Weekly
Likelihood to recommend
Recommendations to others considering Brand24
Make sure to check out their free trial which allows you to easily get started with Brand24
We have just begun using Brand24 to track all relevant content for clients. Very easy to set up and use.
clean user interface and sortable data. easy to set up and change. easy to identify and engage with source of content.
have to continually filter out useless content, like classified ads, that might mention client or product. sentiment indicator is not accurate without a significant amount of devoted time to manually label posts.
Brand24 allows us to monitor LiveChat brand easily across not only various social media channels but also in the news, forums, videos, pictures and blogs. The interface of the app is simple and makes it easy to pick up the app and immediately start using it for business.
Simple interface of the app.
Not much to complain about. There were some glitches when it trying to set up the monitoring with negative filtering. It got solved after contacting the support.
Time used: 6-12 months
Brand24 is a one of the simplest and the best tool for marketers, PR guys and journalists. If you want to start your adventure with e-marketing, do it well - with Brand24 :).
Have to say that this one is the best in terms of speed, quality, how easy and intuitive the interface is. Since one year we respond to clients stories in seconds.
Monitoring social mentions of your brand is one thing (and Brand24 does great job here). But the main way we benefit from the tool is finding sales opportunities in social media. Basically we monitor social networks for phrases that are used by people that might need our service. Then we simply join the conversation. :)
Great customer service that will get you going in no time. Effective monitoring of social media & the web.
User interface is not 100% clear at first glance.
Time used: Less than 6 months
I use Brand24 to monitor phrases related to our target group problems and challenges, industry related discussions as well as competition monitoring. We discovered many opportunities to join conversation and draw participants attention to our website. We also managed to drag opportunities away from competitive solutions.
Very fast - you get notifications as the discussion happen, so you can join it in no time. Well designed. Great range - I tested many different monitoring tools and I am really happy with B24.
Some additional tips regarding keywords at start woulb be helpful.
Definitely worth its money. Worth mentioning is its great customer support which helps configure and set up the app so you get the best out of it. I recommend it to anyone that wants to professionally handle its network presence.
customer support and dashboard
app could be easier to use, also it could advise on how to improve your network presence not only how to monitor it
Time used: Less than 6 months
Using it from the beggining, it is better and better. With Brand24 I have Perfect controll about my brand in whole internet. People are nice surprissed when we are contacting them directly in social media or forums.
We are using Brand24 to receive mentions about our products, our clients and to easily discuss with places we are mentioned. The service is improving all the time so we recommend Brand24 without any hesitation to everybody who wants to know about social media mentions.
with brand24 we were able to connect with influencers that matter the most, improve customer support and grow app downloads through social media. Highly recommedned
- way more results than other social media monitoring tools tested - clear and user friendly web app - smart notifications - advanced stats and reporting ! great value for money
- takes a bit to get the whole company culture around proactively responding to social media mentions
Time used: 1-2 years
Great marketing tool! Very useful, especially when your main audience is in social media. in our company we use it across the globe, and the results are really impressive.
This app is easy to use, very intuitive and it does what it supposed to.
Simple & very intuitive interface for SM monitoring.
Great app really easy to use.
Brand24 is easy to use and very handy app.
Its sophisticated yet easy-to-use platform allows you to discover what people are saying about your brand anywhere online, in real time.