Brand24 Features List

Brand24 Reviews

Brand24

Effective Social Listening App

4.96/5 (72 reviews)
27,182     18,188

Brand24 Feature Summary

  • Online monitoring - social media, news, publishers, blogs
  • Social media listening
  • Monitoring more than # and @ on social media
  • Identify influencers
  • Analyze positive and negative sentiments
  • Benchmarking - track you competitors
  • Interactions
  • Advanced analytics
  • Report and export tool
  • Collaboration
  • Alerts
  • Access to mentions from mobile devices
  • Support 24/7
  • Integration with Slack

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Real Time Data (37 other apps)
Real Time Reporting (29 other apps)
Social Media Integration (45 other apps)
Third Party Integration (26 other apps)

Brand24 Screenshots (9)

Brand24 screenshot: Brand24 - monitor all the mentions relevant to your business across the Web and social mediaBrand24 screenshot: Brand24 - track and analyze all your mentions and their stats in one beautiful dasboardBrand24 screenshot: Brand24 - identify influencers and the most popular authors and analyze their statistics Brand24 screenshot: Brand24 - group mentions by categoryBrand24 screenshot: Brand24 - context of discussionBrand24 screenshot: Brand24 - find the most effective sources of mentionsBrand24 screenshot: Brand24 - quotes and testimonialsBrand24 screenshot: Brand24 - comparison of two projectsBrand24 screenshot: Brand24 - project settings

Mobile apps

iOS App


0 reviews

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Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


72 reviews

See all Android Apps

Brand24 Feature Reviews

25 reviewers had the following to say about Brand24's features:

Sławomir Szewczyk

Verified Reviewer

The best application for monitoring your brand

27/04/2016

The best application for monitoring your brand.

Pros

- fast - stable - great support - great design - good UI/UX

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
1 of 1 people found this review helpful
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Szymon Lach

Verified Reviewer

The best monitoring tool on the internet

27/04/2016

We have run a social campaign and we used brand24 for monitoring users who participated in the contest organized by our Global Entrepreneurship Network Poland Foundation.

Pros

It is extremely easy to use.

Cons

Mobile app notifications could be improved.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
1 of 1 people found this review helpful
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Szymon Klimczak

Verified Reviewer

Useful tool for brand monitoring

29/04/2016

Brand24 allows us to monitor LiveChat brand easily across not only various social media channels but also in the news, forums, videos, pictures and blogs.

Pros

Simple interface of the app.

Cons

There were some glitches when it trying to set up the monitoring with negative filtering.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 6-12 months

Source: GetApp
1 of 1 people found this review helpful
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Thomas Peham

Verified Reviewer

Best Tool For Social Listening & Brand Monitoring

17/08/2016

It allows us to monitor and track social mentions of our brand, as well competitors activities.

Pros

Easy-to-use interface with comprehensive features for tracking and monitoring important keywords and brands Slack integrations

Cons

none - there's no real disadvantage of using Brand24, as it allows you to track keywords in the most efficient way possible.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering Brand24

Make sure to check out their free trial which allows you to easily get started with Brand24

Source: GetApp
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Marcin Tymków

Verified Reviewer

Great tool!

27/04/2016

Very intuitive interface and great customer support makes Brand24 one of the best tools I've been using in company.

Pros

- Very clear design - Easy to use - Great customer support - Quick updates - CEO is interested in how are you!

Cons

Didn't find any cons ;)

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 6-12 months

Source: GetApp
1 of 1 people found this review helpful
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Michał Kalina

Verified Reviewer

best what you can get for SM monitoring

27/04/2016

Simple & very intuitive interface for SM monitoring. They've got a great customer support whose responding quickly.

Pros

It finds word that many other SM monitoring tool can't.

Cons

A little bit expansive

Time used: 6-12 months

Source: GetApp
1 of 1 people found this review helpful
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Konrad Caban

Verified Reviewer

Great lead generation tool

28/04/2016

Monitoring social mentions of your brand is one thing (and Brand24 does great job here).

Pros

Effective monitoring of social media & the web.

Cons

User interface is not 100% clear at first glance.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
1 of 1 people found this review helpful
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Krzysztof Urbanski

Verified Reviewer

Great tool with awesome customer support

01/05/2016

Definitely worth its money. Worth mentioning is its great customer support which helps configure and set up the app so you get the best out of it. I recommend it to anyone that wants to professionally handle its network presence.

Pros

customer support and dashboard

Cons

app could be easier to use, also it could advise on how to improve your network presence not only how to monitor it

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
2 of 2 people found this review helpful
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Szymon Szymański

Verified Reviewer

Absolutely must have

20/05/2015

I was using brand24 while working in advertising agencies. Now i have my own company and i just can't resign from this tool. Today it's very important to know what your customers are saying about your brand. For me it's number one solution for every modern marketer!

Pros

Well designed, easy to setup & use, intuitive, fast and sleek.

Cons

Haven't find any cons. Srsly, i haven't!

Source: GetApp
1 of 1 people found this review helpful
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Olga Bojarska

Verified Reviewer

Great tool

08/06/2015

Brand24 is a perfect tool for all those who are truly concern about customer relationship. So if you care about the brand image and high quality customer service this is a must-have.

Pros

easy to set up, fast, friendly interface

Source: GetApp
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Filip Miloszewski

Verified Reviewer

key tool for connecting with brand influencers

27/04/2016

with brand24 we were able to connect with influencers that matter the most, improve customer support and grow app downloads through social media. Highly recommedned

Pros

- way more results than other social media monitoring tools tested - clear and user friendly web app - smart notifications - advanced stats and reporting !

Cons

- takes a bit to get the whole company culture around proactively responding to social media mentions

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
1 of 1 people found this review helpful
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Kamil Rejent

Verified Reviewer

Well design, reliable social listening app.

20/05/2015

I use Brand24 to monitor phrases related to our target group problems and challenges, industry related discussions as well as competition monitoring.

Pros

Great range - I tested many different monitoring tools and I am really happy with B24.

Cons

Some additional tips regarding keywords at start woulb be helpful.

Source: GetApp
1 of 1 people found this review helpful
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Jakub Gruchot

Verified Reviewer

Social listening elevated

27/04/2016

We have used Brand24 for a long time (over 3 years) and need to say it provides us with top notch experience in terms of tool as well as in terms of UX of the app. However, what is most impressive is not just the app or tool but the customer service Brand24 provides.

Pros

Very well thought of UX design of application Easy access to Brand24 features

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
1 of 1 people found this review helpful
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Monika Zochowska

Verified Reviewer

The best monitoring platform

20/05/2015

Truly recommend to anyone who is looking for social media monitoring for a lifetime :)

Source: GetApp
1 of 1 people found this review helpful
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Krzysztof Bulski

Verified Reviewer

A must have app these days.

04/06/2015

We use the app not only to monitor online discussions for our clients.

Pros

value for money, almost real time monitoring

Cons

didn't find them yet

Source: GetApp
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Dariusz Jakubowski

Verified Reviewer

Best monitoring app yet

05/05/2016

You get great interface with sleek UI and convenient experience for a fair price.

Pros

* User experience * Looks good * Great support * Magic

Cons

* No "free for personal use" paln

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
2 of 2 people found this review helpful
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greg wilson

Verified Reviewer

Valuable content intel

03/06/2015

We have just begun using Brand24 to track all relevant content for clients. Very easy to set up and use.

Pros

clean user interface and sortable data. easy to set up and change. easy to identify and engage with source of content.

Cons

have to continually filter out useless content, like classified ads, that might mention client or product. sentiment indicator is not accurate without a significant amount of devoted time to manually label posts.

Source: GetApp
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Piotr Łokuciejewski

Verified Reviewer

Excellent tool!

28/04/2016

Customer support is very helpful, interface is easy to use and reports are quite eye candy.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
1 of 1 people found this review helpful
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Piotr Jurgielewicz

Verified Reviewer

Brand24 is awesome

29/04/2016

With this app i can be monitoring the web.

Pros

Easy to use cost effective gives the knowlege

Cons

i can't find any. It finds everything and everywhere

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
1 of 1 people found this review helpful
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Marcin Żukowski

Verified Reviewer

Great tool

27/04/2016

Brand24 is a one of the simplest and the best tool for marketers, PR guys and journalists. If you want to start your adventure with e-marketing, do it well - with Brand24 :).

Pros

layout interface client service

Cons

so many data, so many options, so many good things!

Time used: Less than 6 months

Source: GetApp
1 of 1 people found this review helpful
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Dariusz Czerski

Verified Reviewer

User friendly :)

06/05/2016

It helped us to monitor the internet and verify, what people are saying online about our Foundation.

Pros

Client support, contact, esy to use.

Cons

Free trial is not for 2 years ;)

Rating breakdown

Value for money
Ease of use

Time used: Less than 6 months

Source: GetApp
3 of 3 people found this review helpful
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Marta Molińska

Verified Reviewer

Great tool

30/04/2016

It lets me monitor not only our brand awareness and opinions that appear online.

Pros

Intuitive admin panel, clear rules and outstanding customer service.

Cons

During season i don't have time to monitor each invoice that comes so recurrent payment would be perfect here.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
2 of 2 people found this review helpful
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Patricia Cunningham

Verified Reviewer

Best Solution for Social Media Monitoring and Analytics

23/06/2015

For me, Brand24 has brought social media monitoring to a whole new level.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
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Anonymous
CTO (Media Production company, 501-1000 employees)
Verified Reviewer

Brand24 with me for years

27/04/2016

I've never seen better online monitoring tool than bran24 so far.

Pros

- price - features - support

Cons

It's a bit to cheap so lot's of people are using it.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
1 of 1 people found this review helpful
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Dominik Kawula

Verified Reviewer

Great App!

27/04/2016

This is the most effective method of monitoring your brand or product on the Internet!

Pros

Customer support, ease of use

Cons

I didn't seen any cons :)

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 6-12 months

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
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