Brand24 Reviews

Brand24

Track & engage online conversations relevant to your brand.

4.74/5 (129 reviews)

Harish Jayakumar

Monitoring all the online mentions in just one platform!

Used daily for 2+ years
Reviewed 2018-09-18
Review Source: GetApp

Firstly, what I love the most about this application is its social monitoring capabilities. If someone mentions me, across any social media, I can get to them right away and respond. Not just keeping a close watch on our brands and products, it has also helped us explore business possibilities, insights and improve conversion rates. I found the customer service to be extremely responsive and helpful. Brand24 is very user-friendly, easy to navigate and intuitive, you don’t need a lot of technical knowledge to be a pro at using it! We can compose immense and crisp reports about our brands using this application.I have had very good experience with their customer support team.

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Brand24

Track & engage online conversations relevant to your brand.

Ksenia Burlakova

Brand24 is the 1st Email I Look at daily

Used daily for 6-12 months
Reviewed 2018-03-11
Review Source: Capterra

Many times I'm notified of a new link to our website before the writer who may have done a guest post on someone else's website. When I reach out to thank them, this not only starts a great conversation, but they're happy we notified them and they're more likely to mention Social Quant again in a future blog post.

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Brand24

Track & engage online conversations relevant to your brand.

Ravi Gopal

Social monitoring is no more an issue; Thanks to Brand24.

Used daily for 1-2 years
Reviewed 2018-08-05
Review Source: GetApp

This application helps you to respond to all those who mention you online. This feature helps you to know those sites wherein you are being mentioned. There is no learning curve as such, though the appearance of all the features may confuse the users in the beginning. However, the customer support team helps a lot during the procedure. They help to keep a regular track of all the pages being managed. Their email alerts are also working brilliantly.

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Brand24

Track & engage online conversations relevant to your brand.

Clement Farah

Brand24 a must for any political party.

Used daily for 1-2 years
Reviewed 2018-07-12
Review Source: Capterra

Brand24 is my daily bread , it gave us lots of insights on the trends , mentions, and the most influential profiles, so instead of working hard and losing time to complete a single task, we created a smarter strategy targeting key profiles and medias.

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Brand24

Track & engage online conversations relevant to your brand.

Tevin Paul

A simple to use, reliable and powerful social media monitoring application.

Used daily for less than 6 months
Reviewed 2018-07-06
Review Source: GetApp

The graphical user interface is easy to use and helps in facilitating communications with clients. In addition to helping you to keep on track about the queries and respond to the concerns related to your current products, the application helps you generate leads and acquire new customers. The customer service is highly responsive. The reporting feature is robust in that it helps you reach interesting conclusions. A glance at the dashboard would help you know which products require more promotion. You get instant notifications when your respective brand is mentioned on the social media, making it easy to catch up with the conversations. You would find tutorials that demonstrate the usage.

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Brand24

Track & engage online conversations relevant to your brand.

Ramesh Babu Kandaswami

Out of almost a year usage, I found Brand24 very easy to get started and use. =

Used daily for 6-12 months
Reviewed 2018-06-20
Review Source: Capterra

Data on social media popularity of certain persons in Malaysia was sourced through this service and it formed an important part of our overall project.

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Brand24

Track & engage online conversations relevant to your brand.

Jacqueline Ryan

Professional, Prompt, Easily Navigable Platform

Used daily for 6-12 months
Reviewed 2017-10-17
Review Source: Capterra

Great use of looking at mentions, distinguishing marketing/PR news cycles, tracking marketing growth since the beginning of my employment.

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Brand24

Track & engage online conversations relevant to your brand.

Anonymous

Catches mentions that other tools miss

Used daily for 6-12 months
Reviewed 2017-10-23
Review Source: Capterra

Brand24 is great at catching brand mentions in technical articles, on obscure forums and other websites. It is easy to group and filter results. We manage web monitoring for multiple clients, and Brand24 lets us add more "projects" or companies compared to other tools for the same pricing tier.

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Brand24

Track & engage online conversations relevant to your brand.

Deborah Ewenla

Perfect for monitoring social conversations.

Used daily for 6-12 months
Reviewed 2018-03-22
Review Source: Capterra

Brand24 provides businesses with an easy to use , and cost friendly program to track,engage relevant online conversations to a business in real time. It is perfect for measuring the effect of marketing campaigns and sales.

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Brand24

Track & engage online conversations relevant to your brand.

Brian Gee

Grood alternative to some of the more expensive tools with a much better interface.

Used daily for less than 6 months
Reviewed 2017-10-20
Review Source: Capterra

- User interface is one of the best that I've seen for a tool like this. - Easy to train others to use and simple to add new projects to. - Very useful for social listening research with quick results across all channels for new projects. - Good price point for what the tool offers.

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Brand24

Track & engage online conversations relevant to your brand.

Anonymous

Good tool to improve your brand communication in social media

Used occasionally for less than 6 months
Reviewed 2018-09-17
Review Source: Capterra

Helped us to find new customers and engage better with the existing customers in social media.

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Brand24

Track & engage online conversations relevant to your brand.

Richard Bos

Working with brand24 is easy, straightforward, but I wish there were some more specified analytics.

Used weekly for 6-12 months
Reviewed 2017-10-18
Review Source: Capterra

It's very user-friendly and the UI makes the platform a breeze to use, even when just starting out. There are a lot of options for customization, which means reporting becomes much easier.

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Brand24

Track & engage online conversations relevant to your brand.

Anonymous

We can see real time social media or digital media response to any product , topic or campaign.

Used monthly for 1-2 years
Reviewed 2018-06-19
Review Source: Capterra

You don't need to have prior knowledge of social media measurement metrics as it is very easy to set-up an account in Brand24 and it is very customer friendly user interface hence it is easy to use and has very good customer support.

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Brand24

Track & engage online conversations relevant to your brand.

amy rosenberg

great great tool -- combines many resources

Used weekly for 1-2 years
Reviewed 2018-06-15
Review Source: Capterra

great for multiple clients

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Brand24

Track & engage online conversations relevant to your brand.

Anonymous

Insightful and plenty of data all aggregated for you

Used weekly for 6-12 months
Reviewed 2018-05-14
Review Source: GetApp

Brand24 is a pretty powerful tool if you want to get serious about social listening for your brand. It's got plenty of analytics and aggregates everything for you so you can manage it all here.

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Brand24

Track & engage online conversations relevant to your brand.

Fae Hansen

Great way to monitor your kids

Used occasionally for free trial
Reviewed 2018-12-12
Review Source: GetApp

Great way to track influence on all social medias with accurate results, I highly recommend this if you're involved in marketing.

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Brand24

Track & engage online conversations relevant to your brand.

Auden Wu

Easy to use and straight to the point. Gets the job done!

Used weekly for less than 6 months
Reviewed 2017-10-17
Review Source: Capterra

catering needs to customer feedbacks that wouldn't have been captured without using brand24 Are there any other ways to locate articles other than keywords? I assume picking up videos that do not have keywords tagged is something not possible?

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Brand24

Track & engage online conversations relevant to your brand.

Anonymous

Amazing team and customer support. Great features for the cost.

Used weekly for less than 6 months
Reviewed 2017-10-17
Review Source: Capterra

Really great features and depth of social analysis for the cost. Able to collect valuable insights from our entire campaign and compare to competitors' work.

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Brand24

Track & engage online conversations relevant to your brand.

Anonymous

Decent Social Media Manager

Used weekly for less than 6 months
Reviewed 2018-12-05
Review Source: GetApp

I like how it can let me track social media channels all in one place and it has good analytics so we can see the impact of our social posts!

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Brand24

Track & engage online conversations relevant to your brand.

Nithin Benny

Nice tool and worth the cost

Reviewed 2016-12-21
Review Source: Capterra

The best Internet monitoring tool. I use it for my personal blog. It has very quick response and gathers information even from social media.

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Brand24

Track & engage online conversations relevant to your brand.

Ahmad Aman

Rating only

Reviewed 2018-06-18
Review Source: GetApp


Brand24

Track & engage online conversations relevant to your brand.