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Brandwatch vs GetMoreReviews Comparison
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Overview
Brandwatch is a social media analytics software which provides consumer insights and market trends by analyzing conversations...
GetMoreReviews is a cloud-based review generation and reputation management platform which is designed to encourage satisfied...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Screenshots
Pricing
Starting from
£500.00/mo.month
- Free trial available
- No credit card required
- Free account
- Subscription based
Starting from
$99.00/mo.month
- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
Pros
We've reached out to support for help and haven't received any actionable support to help us improve our queries or data.
Brandwatch is an expensive listening tool compared to someone like NUVI or Google Trends, it should be served with great customer service.
Great for Small - Medium Sized Business and Focused Monitoring.
Pros
It's nice, and it boosts our reviews, which are extremely important in today's market of internet browsing to determine who you want to do business with.
We are pleased with the ability to invite folks to review and grateful for those who have. We wish we could make it easier for more folks to participate.
Survey redirect for positive reviews is also a helpful way to increase positive social media reviews. Negative reviews allow for direct customer interaction for a personal and quick resolution.
Cons
Once it's running properly however, it does a spot-on job. I even used to track four individuals who were trying their hardest to damage a company's reputation.
While Vizia was extremely cool, sometimes it was difficult to manipulate. I found my teams struggled at times using it.
The queries generate a lot of SPAM or irrelevant mentions, topics, influencers - no matter how many filters and exclusions you add.
Cons
If someone is unhappy we find out about it so we can address it directly with the customer instead of getting a poor review.
No option to directly connect with a customer that has posted a negative review without paying more for it.
I WOULD RECOMMEND NO ONE SIGN UP FOR YOUR SERVICE. NO ONE HAS ADDRESSED MY CONCERNS AND I CONTINUE TO GET CHARGED FOR REVIEW SERVICES THAT I CANNOT USE OR GIVE TO PATIENTS.
Key features
- Total features9
- API
- Activity Dashboard
- Charting
- Customizable Categories
- Email Alerts
- Email Distribution
- Email Integration
- Email Invitations & Reminders
- Email Templates
- Feedback Automation
- Feedback Management
- Geolocation
- Monitoring
- Multi-Location
- ROI Analytics
- Ratings & Reviews
- Receiving
- Reminders
- Reporting & Statistics
- SMS Integration
- Scheduled Reporting
- Sentiment Analysis
- Social Media Integration
- Social Media Metrics
- Tagging
- Website Integration
- Widgets
- Total features18
- API
- Activity Dashboard
- Charting
- Customizable Categories
- Email Alerts
- Email Distribution
- Email Integration
- Email Invitations & Reminders
- Email Templates
- Feedback Automation
- Feedback Management
- Geolocation
- Monitoring
- Multi-Location
- ROI Analytics
- Ratings & Reviews
- Receiving
- Reminders
- Reporting & Statistics
- SMS Integration
- Scheduled Reporting
- Sentiment Analysis
- Social Media Integration
- Social Media Metrics
- Tagging
- Website Integration
- Widgets
Integrations
- Total integrations12
- BigCommerce
- Drupal
- Google AdWords
- Google Analytics
- HubSpot CRM
- HubSpot Marketing Hub
- Magento Commerce
- Mailchimp
- Marketo Engage
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Wordpress
- Zapier
- Total integrationsN/A
- BigCommerce
- Drupal
- Google AdWords
- Google Analytics
- HubSpot CRM
- HubSpot Marketing Hub
- Magento Commerce
- Mailchimp
- Marketo Engage
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Wordpress
- Zapier
Security
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
Alternatives
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Brandwatch vs. GetMoreReviews
See how Brandwatch and GetMoreReviews stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.
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