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Brandwatch vs NetBase Quid Comparison

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Overview

Brandwatch is a social media analytics software which provides consumer insights and market trends by analyzing conversations...

NetBase is an enterprise social media analytics solution for top consumer brands, their agencies, and their ecosystem to...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.0

5

4

3

2

1

8

1

3

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.6

5

4

3

2

1

26

12

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The new audience functionality is great and very helpful. The tool is very helpful to listen to your social audience and gain insight and see the impact of your work.

MP

Marissa P.

I think listening to your customer is key and Brandwatch affords you the opportunity to do so easily. The analytics are super easy to gather and tell the user vital information to customer trends.

AR

Anonymous Reviewer

Brandwatch is the best value for core brand health monitoring, while still maintaining a competitive edge at higher volumes (1 million+ monthly mentions).

Tyler G.

Pros

This tool is easy to use and has great UX. The offerings that it does have are nice.

AR

Anonymous Reviewer

There is a real community feel where users of Netbase share use cases and help each other. Customer service is amazing even from the other side of the world.

AR

Anonymous Reviewer

Over the past decade, I've had the pleasure to see the social intelligence field mature as well as had opportunity to work with a variety of social intelligence tools.

TT

Ted T.

Cons

The queries generate a lot of SPAM or irrelevant mentions, topics, influencers - no matter how many filters and exclusions you add.

BH

Brittney H.

At this point we are just riding out our contract until we can cancel.

Hannah M.

Though there are cheaper subscriptions available, but the number of mentions provided in those plans is very limited.

VB

Vishal B.

Cons

Sometimges the tool counts things as negative when it should be the oppositve. I think this occurs because it alalyzes the sentences and not the paragraphs.

jg

jobin g.

Setting up each part could be confusing and might not give you the result you want. It's a real try and error experience.

AR

Anonymous Reviewer

This learning curve can be frustrating and reduces efficiency.

AR

Anonymous Reviewer

  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features34
  • @mentions
  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Artwork Management
  • Audience Targeting
  • Behavior Analytics
  • Benchmarking
  • Brand Tracking
  • Campaign Analytics
  • Campaign Management
  • Campaign Tracking
  • Charting
  • Competitive Analysis
  • Competitor Monitoring
  • Configurable Alerts
  • Contact Management
  • Conversion Tracking
  • Customer Engagement
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customizable Reports
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Data Visualization
  • Demographic Data
  • Engagement Tracking
  • Faceted Search/Filter
  • Filtering
  • Impact Measurement
  • Influencer Discovery
  • Influencer Relationship Management
  • Influencer Tracking
  • Keyword Filtering
  • Keyword Tracking
  • Lead Attribution
  • Machine Learning
  • Mobile Alerts
  • Monitoring
  • Multi-Account Management
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Opportunity Management
  • Part of Speech Tagging
  • Performance Metrics
  • Press Monitoring
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Search/Filter
  • Sentiment Analysis
  • Social Listening
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Tagging
  • Text Analysis
  • Third Party Integrations
  • Topic Classification
  • Trend Analysis
  • Total features61
  • @mentions
  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Artwork Management
  • Audience Targeting
  • Behavior Analytics
  • Benchmarking
  • Brand Tracking
  • Campaign Analytics
  • Campaign Management
  • Campaign Tracking
  • Charting
  • Competitive Analysis
  • Competitor Monitoring
  • Configurable Alerts
  • Contact Management
  • Conversion Tracking
  • Customer Engagement
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customizable Reports
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Data Visualization
  • Demographic Data
  • Engagement Tracking
  • Faceted Search/Filter
  • Filtering
  • Impact Measurement
  • Influencer Discovery
  • Influencer Relationship Management
  • Influencer Tracking
  • Keyword Filtering
  • Keyword Tracking
  • Lead Attribution
  • Machine Learning
  • Mobile Alerts
  • Monitoring
  • Multi-Account Management
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Opportunity Management
  • Part of Speech Tagging
  • Performance Metrics
  • Press Monitoring
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Search/Filter
  • Sentiment Analysis
  • Social Listening
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Tagging
  • Text Analysis
  • Third Party Integrations
  • Topic Classification
  • Trend Analysis

Integrations

  • Total integrations13
  • BigCommerce
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations8
  • BigCommerce
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier