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Brandwatch vs Rize Reviews Comparison

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Overview

Brandwatch is a social media analytics software which provides consumer insights and market trends by analyzing conversations...

Rize Reviews is a reputation management software designed to help small businesses, as well as legal & medical industries,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
£500.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.8

(12)

5

4

3

2

1

6

1

3

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

4.9

(24)

5

4

3

2

1

21

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

We've reached out to support for help and haven't received any actionable support to help us improve our queries or data.
Brandwatch is an expensive listening tool compared to someone like NUVI or Google Trends, it should be served with great customer service.
Great for Small - Medium Sized Business and Focused Monitoring.

Pros

They were excellent and responsive to work with. Very patient explaining the process, and the results were awesome.
I love how easy this software is to use and I really love the reports.
The system itself is easy to use, and the training from the staff was clear and helpful.

Cons

Once it's running properly however, it does a spot-on job. I even used to track four individuals who were trying their hardest to damage a company's reputation.
While Vizia was extremely cool, sometimes it was difficult to manipulate. I found my teams struggled at times using it.
The queries generate a lot of SPAM or irrelevant mentions, topics, influencers - no matter how many filters and exclusions you add.

Cons

It is not integrated into our main system and requires some manual manipulation, but it is very manageable.
I haven't found anything I don't like at this time.
I don't think I can say anything I don't like about Rize.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features9
  • API
  • Automatic Notifications
  • CRM Integration
  • Campaign Management
  • Charting
  • Collaboration Tools
  • Content Management
  • Customizable Branding
  • Customizable Categories
  • Dashboard Creation
  • Email Notifications
  • Feedback Collection
  • Feedback Management
  • Geolocation
  • Lead Generation
  • Monitoring
  • Multi-Location
  • POS Integration
  • ROI Analytics
  • Receiving
  • SEO Management
  • Scheduled Reporting
  • Sentiment Analysis
  • Social Media Integration
  • Social Media Metrics
  • Tagging
  • Website Integration
  • Widgets
  • Total features22
  • API
  • Automatic Notifications
  • CRM Integration
  • Campaign Management
  • Charting
  • Collaboration Tools
  • Content Management
  • Customizable Branding
  • Customizable Categories
  • Dashboard Creation
  • Email Notifications
  • Feedback Collection
  • Feedback Management
  • Geolocation
  • Lead Generation
  • Monitoring
  • Multi-Location
  • POS Integration
  • ROI Analytics
  • Receiving
  • SEO Management
  • Scheduled Reporting
  • Sentiment Analysis
  • Social Media Integration
  • Social Media Metrics
  • Tagging
  • Website Integration
  • Widgets

Integrations

  • Total integrations12
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations1
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Brandwatch vs. Rize Reviews

See how Brandwatch and Rize Reviews stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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