Page 97 | Brevo Reviews - Pros & Cons, Ratings & more

Mailchimp

SendGrid

MailerLite

Constant Contact

Brevo is a CRM and email marketing solution that helps businesses run multi-channel marketing campaigns across email, WhatsApp, SMS, web push, and Facebook ads. Teams can trigger transactional emails, SMS, and WhatsApp notifications over Brevo SMTP and APIs.

Brevo

Android

Web-based

Windows

iPhone

Director

We use for email marketing and its been great for that. Creating campaigns is straight forward with a great tool for designing a campaign within the software.

President

Customer service was superb. They were awesome and I found the editor of the email easier to use than the competitor.

The product has some really good features at a great price. We use chat functionality on our website and it is super easy to design campaigns on the platform.

Proprietor

Also I was extremely impressed with Sendinblue technical support when I had an issue due to an error of my own making - they were responsive, helpful  and courteous.

HOD ITinfra

Very good once it is setup. The highlight of the entire experience is the excellent back end support , who is very understanding and fast in their responses.

Sales and Marketing Executive

A great combination of responsive and helpful customer support, easy to use and rich in tools schemata with a great value for money.

Managing Director

The Layout and features are the best, very user friendly and one of the best services in Email marketing category.

IT Coordinator

Transactional emails are amazingly easy to set up, once you know what you're doing. The UI/UX in clean and "friendly," and the customer support reps are knowledgeable and helpful.

Insurance Agent

Costumer service is outstanding. The platform in general is very intuitive and user friendly.

Sales Associate

Fortunately, I was able to get some helpful suggestions from "Sendinblue" to put things into action. Also, I was grateful that this site allows you to send 300 emails for free.

Marketing Head

I personally liked it very much as it’s very user friendly and lots of customisable templates are there. Most importantly it provides comprehensive analytics of campaign.

Owner

Great UI with very easy to implement APIs and packed full of features. I've been using SendInBlue for a good few years now and would strongly recommend to anyone needing an email sending service.

Software Developer

Additionally, sendinblue does a horrible job documenting and announcing their own vetting process. I once purchased SIB Credit and had no feedback as to why it wasn't credited to my account.

Easy to use interface, making setup a doddle. Simple to consume and operate API with robust guides and docs and brilliant automation and reporting capabilities.

VP of BI

Sendinblue is probably the worst company I have ever dealt with. Not only their support is close to inexistent for users with premium account, but they treat you like a criminal.

We'd gone to some trouble to transition our mailing list, learn the new interface, and get it linked to our website for subscriptions. We now feel that we were misled or tricked.

Business Owner 

I love the ability to create my newsletter my way and the price is great.

Until now i didn't see a single email go to a spam folder. I tested it even on a @live.com email which is very strict about spam.

After evaluation, I switched to another provider

Good value for large email list 

Good experience, nice and fast answer from support team

Great experience

Sendinblue, facilitateur du e-marketing

Sendinblue, e-marketing facilitator

Customer service takes more than 24 hours to reply

Not very happy with their verification process and anti spam measures

Send In Blue exceeds my expectations

I was developing a company website and needed an API for email verification and delivery. Sendinblue is a one of the recommended service for email management by Wordpress and it worked as the documentation provided stapes.

why Sendinblue

Excellent choice for our email campaigns as a non-profit organization.

Easy-to-use email campaign software

Very easy to use

Sendinblue allows to send personnalized messages in a beautiful presentation

A class product

I'm a super happy user addition of their price! 

best platform ever!

Best choice for fast and free mail service

Freestyle 

Best thing I have used in 2 years 

Email marketing

Good 

Excellent for my company 

Easily created mail campaigns with SendInBlue

I made the switch to SendinBlue and I couldn't be happier!

After having used Constant Contact and Mail Chimp, SendinBlue was so easy to setup, easy to use. Highly recommend to small business that has validated data.

Great Experience with Send in Blue

Great - really friendly customer service and very easy to set up an account.

Switched from confusing and limited platform to a much better one with Sendinblue!

New user but so far good service and great support!

Great service, great support

mostly good and smooth - easy to use - good interface

User

Hasn't been very positive so far. We are paying customers but not very happy with the product. Have partially moved to other solutions already.

Brevo Reviews (2025) - Page 97

2,824 reviews

This reviewer only left a rating

After evaluation, I switched to another provider