Brightcove Features

For the most part, it allows me to host & edit the videos that I embed on the web pages that I create.

I find your reporting interface to be pretty horrible for my use case. If given the opportunity, I would ask Brightcove or one of your UX people, who your intended customer base is and how you expect a customer with many videos to navigate through your reporting functionality? Being able to visualize the most popular videos is helpful but not the only question I'm trying to answer. Also, there doesn't seem to be a way for me to customize my interface. Again, for instances with many users and videos, what is your expectation of how these disparate users will engage with the platform?

I use Brightcove daily as a Digital Production Manager. The entire interface is intuitive and user-friendly, from uploading videos to creating playlists to manipulating players. Their gallery players are my favorite aspect because it layouts playlists in a clean, modern player and easy to integrate into landing pages. Also their customer support is top-notch. When I have trouble with customizing a player or troubleshooting why a set of them weren't working on my webpages, their engineers provided quick, thorough support.

What I like least is the limited analytics available. Most often than not, our clients want to know how many unique views they received or how many people viewed the video at specific time markers. Brightcove, unfortunately, doesn't supply this data.

Ease of deployment and strong stability of the platform. This is key when doing a large amount of consumer facing video.

Would like to see better QoE analytics from the platform. Helps know how the user experience is.

My favorite thing about Brightcove is the social functionality that allows me to publish videos to Youtube, Twitter, and other platforms. I don't have to export video and import it elsewhere. It makes sharing simple.

My least favorite thing about Brightcove has to do with our users who upload duplicate content, or who don't use proper tags. We have thousands of videos, one video can be in 20+ languages, and when users aren't adding them in a uniform manner, searching them can be a real hassle.

Easy to use video hosting platform. Many upload customization options, and a great one-click landing page option. Easy to implement on landing pages and track within playlists.

Reporting methods are hard to get video-to-video comparison reports without using workarounds that involve a ton of manual work.

With this software, the company is able to manage the live streams on our platform. The customer service is very helpful. You will have a great experience while uploading videos, sharing, and embedding them on your web page.

The analytics especially those features used for live streaming metrics are very rude. The developers should invest more in this field.

It does a decent job at getting the analytics you need, if you're patient enough to wait for who knows how long to get the information back. You're not going to forget about YouTube, but there is still some value to be had from Brightcove.

The reporting isn't super flexible, robust, or timely. It could definitely be because of the way our organization has implemented Brightcove, but it's not uncommon to wait 10+ minutes for a simple report to see how many views a couple videos have received.

Robust, easy to use system, very good for hosting and managing on-demand video. API useful for advanced integrations

Support is appalling / almost non-existent. Feature enhancements come at a slow pace and the good ones tend to be at extra cost

We really liked having a secure place to store video files. It's a nice professional way to share videos.

Embedding on third party sites an be a drag. It also doesn't have native integrations with other big platforms like HubSpot. Wistia which is another great platform does.