Campaigner Pricing, Features, Reviews & Alternatives

Campaigner

Powerful Email Marketing Automation Suite

3.94/5 (356 reviews)

Campaigner overview

What is Campaigner?

Campaigner is an advanced email marketing automation platform which allows marketers to drive higher ROI, nurture leads better and get more sales. With industry-leading inbox deliverability, Campaigner comes with campaign validation, multivariate A/B split testing, landing pages, email automation workflows, robust API integration, real-time reporting, granular segmentation, and 900+ responsive email templates.

With over 30 more advanced features that include engagement scoring, purchase behaviour, click heatmaps, RSS to html email creators, dynamic content, SMTP Relay, real-time ads, and social integration, Campaigner is the most advanced email marketing platform out there.
www.campaigner.com

Pricing

Starting from
$19.95/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Brazil, Canada, Germany, India, United Kingdom

Supported languages

English
Campaigner screenshot: Intuitive, simple but comprehensive admin dashboardCampaigner screenshot: Easy drag and drop builder helps you create complex email automation workflows with easeCampaigner screenshot: Advanced contact segmentation and filteringCampaigner screenshot: Create custom groups to deliver precise messages at scale

Campaigner user reviews

Value for money
Features
Ease of use
Customer support
  3.9
  3.7
  3.7
  3.9
Kristi D.

Use What You Know

Used weekly for 2+ years
Reviewed 2018-09-18
Review Source: Capterra

We send a weekly email to 40k users and this program has worked for us for the last 8 years.

Pros
This program was already in use when I joined the company and the learning curve was minimal. It has all the standard templates, contacts, and reports that you would need. Every time I have called customer service, they have been helpful.

Cons
Working with the templates can be really finicky. It can be difficult to get it to do what you want at times. It is also not as user friendly as MailChimp, for instance. Their reporting is there but you have to do click more time to get to it and comparing email sends can be annoying the way it's laid out.

Response from j2 Global


Hi Kristi,
Thank you for leaving a review of Campaigner.

We are happy to hear that the platform works well for you and your team. We also appreciate th feedback you provided and have passed it along to our product team.

If you have any additional questions please do not hesitate to contact us.

-The Campaigner Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Jason P.

Automation and ease of use

Used daily for 2+ years
Reviewed 2021-02-08
Review Source: Capterra

Overall, we are extremely satisfied on what this software allows us to do from a campaign standpoint. Our emails are clean and easy to read on mobile devices and on the desktop.

Pros
The interface is very user friendly allowing for drag and drop editiong or html editor features make Campaigner a breeze to work with. In addition, being able to automate an email to go out weekly, or every two weeks, three weeks or four weeks is a great feature.

Cons
Sometimes Campaigner is caps sensitive with linked documents, which will sever links if you're not careful and unless you pull it into html editor you may not be able to see the severed link in the drag and drop editor to apply changes.

Response from j2 Global


Hello Jason, thank you very much for leaving this great feedback for us. It most definitely helps us to ensure that we keep Campaigner as optimized to your needs as possible. Best regards - Carlos, Customer Marketing Manager.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Scott W.

Much to be desired

Used weekly for 2+ years
Reviewed 2018-09-10
Review Source: Capterra

We understand Campainer is not just an email program, but they don't seem very interested in our suggestions along the way. It's disappointing that in all these years, there hasn't been any kind of redesign for ease of use. At what we are being charged monthly; we are likely going to shop around and see if there is something better matched for our needs, and priced more competitively.

Pros
We use it for simple email blasts to our neighborhood association. We don't use it for marketing campaigns, so therefore do not have the need for some of the functionality available with Campaigner. For our needs it works.

Cons
Ease of use. It is not intuitive, and they haven't done any kind of software or GUI redesign since we started using it (6+ years ago). Making a template should be a lot easier than it is: Creating and editing templates has a lot of old graphic (frames?) technology that makes for a frustrating experience when trying to line up text blocks with headers, footers and images. Writing an email with attachments should be easier. Having to upload a file/image to the media library, and then importing it into your email is a lot of steps. Instead, allow a person to add a file/image to an email note in the same simple fashion as any other email client works: add a paper clip button and allow us to select the file to add to the note. That seems like it should have been done a long time ago. Also, if you accidentally remove a person from an email list, you have to call up Campaigner support to get it fixed; you can't manually fix it yourself. Very annoying.

Response from j2 Global


Hi Scott,

Thank you for taking the time to review the platform.

We appreciate the feedback you provided in regard to the platform and have passed the feedback on to our product team. If you have any additional issues or questions please feel free to let us know.

-The Campaigner Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Bob H.

Use of Campaigner after a 1 year break in meetings

Used occasionally for 2+ years
Reviewed 2021-02-15
Review Source: Capterra

Last year and previously I was able to take the template we had developed and use it for our luncheon meeting notices. I think I can now do that again but it was not straightforward. I like Campaigner once I figure it out.

Pros
Keeps track of membership and statistics of who opened the email and clicked one of the links.

Cons
Designing a notice. After a 1 year break, I found the development of a notice aimed more at commercial groups and not technical societies. Trying to reuse a previous notice with edits for the next luncheon talk was not obvious. It used to be easier. The templates are not useful for notice of meeting for a technical society. The help section often leads me on a merry chase looking for information. A series of tutorials would help. I do not look forward to handing my position to a new person this year.

Response from j2 Global


Hello Bob, thank you very much for your detailed feedback. We do hope our new tutorial series and onboarding materials are to your satisfaction. Best regards - Carlos, Customer Marketing Manager

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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Shaun B.

Brilliant Customer Support. Limited Functionality

Used weekly for 2+ years
Reviewed 2020-10-06
Review Source: Capterra

Campaigners customer support is in the absolute top-tier. I've been in the customer experience consulting and training business globally for over 20 years, and I can only think of one other company that is their equal. Years ago, we switched away from Campaigner to Survey Monkey. We switched back 8 months later. Survey Monkey's customer service didn't come close. Even though we don't need customer support often, we sure appreciate that Campaigner doesn't make you jump through hoops to get to someone who can help. Campaigner appears to have invested little, however in creating integrations with major platforms like Wordpress. Our subscription list suffers because of it. The support team is sympathetic, but their developers don't appear to care about it. It's too bad, because other than that, this is a world-class company.

Pros
Campaigner is easy to use, and doesn't require a lot of technical knowledge to get started (although it certainly helps). Their technical support team is fantastic, though, unlike most other SAAS. They actually have people you can talk to - and they are consistently awesome. We use it mostly for email marketing. The reporting is great, and everything (except for the 'cons' below) is pretty intuitive.

Cons
Campaigner is missing some critical functionalities that are becoming deal-breakers. Fairly simple things like integrations with Wordpress. One of the biggest gaps is the complete inability to easily create attractive sign-up forms for websites or popups. They have some templates - which are just, well, horrible.

Response from j2 Global


Hello Shaun,

I wanted to thank you for your excellent and in-depth feedback. It is really great to know that our product and customer support team has been something that you can rely on.

Your feedback with regards to integration is also much appreciated and has been sent up to upper management.

Looking forward to serving your email marketing needs in the future, all the best.

Carlos Petersen, Customer Marketing Manager

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Campaigner pricing

Starting from
$19.95/month
Pricing options
Free trial
Subscription
View Pricing Plans

$19.95/ month for 0-1000 email addresses.
$29.95/ month for 1,000-3,500 email addresses.
$49.95/ month for 3,500-5,000 email addresses.
$79.95/ month for 5,000-10,000 email addresses.
$99.95/ month for 10,000-15,000 email addresses.
$149.95/ month for 15,000-25,000 email addresses.
$299.95/ month for 25,000-50,000 email addresses.
$549.95/ month for 50,000-100,000 email addresses.


Custom plans available for high volume senders - 1,000,000+ Contact us for pricing.

Campaigner features

API
Analytics/ROI Tracking
Campaign Analytics
Campaign Management
Contact Management
Content Management
Customizable Templates
Data Import/Export
Engagement Tracking
Multi-Channel Marketing
Performance Metrics
Reporting & Statistics
Reporting/Analytics
Social Media Integration
Template Management

Activity Dashboard (575 other apps)
Alerts/Notifications (443 other apps)
Customizable Branding (439 other apps)
Search/Filter (450 other apps)
Third Party Integrations (551 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Campaigner

Benefits

** Personalize every email with dynamic content
** Optimize your email campaigns with click heatmaps and real-time reporting
** Get into user inboxes with industry-leading inbox delivery
** Drive more sales using purchase behaviour tracking
** Capture more leads with powerful landing page creator
** Send beautiful emails using 900+ responsive templates