Campaigner vs Constant Contact Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
Twitter


Reviews

myles mellor

Useful platform for contacting my clients and prospects

2018-05-04

It helps my business keep in touch with my clients and with people who buy my services

Pros

Easy to use, functional. I was able to set up well with lots of help from customer service. Now I am familiar with it and I use it every 1-2 months. I don't believe in pounding people with emails every week. It's great to have the stats from the emails to see how the subject lines are working. I had some problems in the past with some of my lists but that was sorted out with help from sales and customer service.

Cons

I find the service way better than constant contact which was awful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Other

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from j2 Global


Hi Myles,
Thanks so much for reviewing our platform.

We are excited to hear of your success with Campaigner.

Our platform does not add duplicate contacts to the add, it only counts it as one even if it appears in multiple lists. If you have any questions or comments please do not hesitate to contact us.

-The Campaigner Team

Campaigner Reviews
Campaigner
Powerful Email Marketing Automation Suite
Read more
Michelle B

Good for small marketing campaigns

2018-11-11

Very reasonable campaign manager for small groups.

Pros

The templates and options make it easy to use.

Cons

With larger email campaigns it gets a bit pricey.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Constant Contact Reviews
Constant Contact
Powerful tools, advice and support to market your business.
Read more
Alison Lewis

Easy-to-use bulk emailing tool

2018-10-10

We've used this for mailing to various lists and sub-lists, mostly to stay in touch with members.

Pros

It's easy to create a good-looking message using customizeable templates, and it's easy to create mailing lists and add new list members. Constant contact also integrates with platforms like WordPress and Facebook as well as online shopping apps like SalesForce and Shopify.

Cons

I'd sometimes like more detail on campaign statistics.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Other

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Constant Contact Reviews
Constant Contact
Powerful tools, advice and support to market your business.
Read more
Amanda Scarcella

Overall a Good EMS

2018-09-07

Pros

Simple interface, user friendly, decent functions and options for an EMS.

Cons

Seriously, you need a SEARCH option in the campaign section.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Constant Contact Reviews
Constant Contact
Powerful tools, advice and support to market your business.
Read more
Anonymous
(Utilities company, 11-50 employees)

We use Constant Contact to send out email marketing campaigns.

2017-11-16

Automated email campaigns.

Pros

Considering how inexpensive the software is to use, it is pretty incredible. If you are looking for an inexpensive option, this is the way to go. We can customize our emails, schedule them in the system, and it provides open rate metrics.

Cons

Constant Contact is lacking in functionality and is difficult to use. You can get software that does so much more and is a lot easier to use, but you are going to pay for it. So I guess the saying "you get what you pay for" is true.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Constant Contact Reviews
Constant Contact
Powerful tools, advice and support to market your business.
Read more
Katie Wagner

Constant contact

2018-12-28

Pros

I like that you can also run campaign management via the program- more to offer than just email campaigns

Cons

Price was a lot higher than competitors

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Constant Contact Reviews
Constant Contact
Powerful tools, advice and support to market your business.
Read more
Anonymous
(Construction company, 11-50 employees)

Maybe I'm dumb... but it works

2019-01-17

Pros

Formatting, legitimate reputation, I know email servers let CC campaigns through

Cons

Setting up an actual campaign was less than intuitive, in my opinion.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Constant Contact Reviews
Constant Contact
Powerful tools, advice and support to market your business.
Read more
ELIAS LAOW

been using for a long time, has its place in any marketing strategy for any time of small to large

2018-06-21

Pros

i like the campaign email pre settings as it is easy to set up a new email campaign most of the time

Cons

some pre set campaigns are difficult to alter and the repeat "save changes" option can conuse the user

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Constant Contact Reviews
Constant Contact
Powerful tools, advice and support to market your business.
Read more
Meredith Moore

Very Easy Email Marketing

2017-06-09

It's an easy platform for basic campaigns.

Pros

The templates are easy to use and there are plenty of them. Reports are great, easy to read. Customer service is easy to get a hold of and very helpful.

Cons

Functionality is challenging. Have to use Chrome's incognito to manipulate font and hyperlinks. Also hard to do editing when the "hover" boxes are in the way of what is being typed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Constant Contact Reviews
Constant Contact
Powerful tools, advice and support to market your business.
Read more
Nick Suter

Effective marketing campaign solution

2017-01-05

Since day one with constant contact has been a blast creating templates and using my imagination. I've rated the ease of use to 3 stars because coming from a seasoned programming user it was very east to understand but for a complete beginner, it may not be. Overall, I am very happy with Constant Contact.

Pros

I like the ability to customize each template the way I need to for specific applications. The reporting feature is great for meetings etc.

Cons

Sometimes the social share for campaigns gets rejected but otherwise, it works great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10

Recommendations to others considering Constant Contact

I would say if you are looking for an affordable email campaign software, this is go-to.

Source: Capterra
Helpful?   Yes   No
Constant Contact Reviews
Constant Contact
Powerful tools, advice and support to market your business.
Read more
Simera Nichols

Constant Contac User - 5+ years

2018-09-07

I've used this software for over 5 years, I appreciate the ease of using the product.

Pros

-Ease of creating campaigns/emails -Exceptional over the phone help when I have questions or concerns -Discount offered for non-profits -Storage of past campaigns, ease of copying old campaigns, several template design options -Ease to add a single or list email contact

Cons

Sometime feel restricted to how click links for photos in newsletters/campaigns must be formatted

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Other

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Constant Contact Reviews
Constant Contact
Powerful tools, advice and support to market your business.
Read more
Jess Welser

Constant Contact is great for E-mail Campaigns

2018-01-03

Easy, affordable e-mail campaigns with good reports.

Pros

I liked the ease of use for creating e-mails, and managing customers information. It's straight-forward, easy to train people on, lets you connect with Google Analytics, gives you solid reports, and even suggests times to send an e-mail.

Cons

I wish it had better speeds for creating, and auto-saved. I also had difficulty customizing templates for my exact wants/needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Constant Contact Reviews
Constant Contact
Powerful tools, advice and support to market your business.
Read more
Dan Greegor

A Simple Tool for Email Campaigns

2017-06-07

Ease of setting up email campaigns and surveys.

Pros

Setting up email and survey campaign are quite easy and have good reporting on the backend.

Cons

More integration with our current CRM would be nice. It would make it much easier to import new client data rather than have to copy and paste all the time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Constant Contact Reviews
Constant Contact
Powerful tools, advice and support to market your business.
Read more
Beth Kolakowski

My favorite email campaign platform

2018-09-12

This is the quickest and easiest tool for me to use to send emails.

Pros

Constant Contact makes it super easy to develop email campaigns.

Cons

The order of setting up an email campaign is not what I'm used to.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Constant Contact Reviews
Constant Contact
Powerful tools, advice and support to market your business.
Read more
Jason Maximovich

A trusted solution that my business has used for years.

2018-09-11

The classes are exceptional, especially the local classes. I know their technical support has always providing excellent service and I will continue to use this for years.

Pros

This solution provides the tooling to create mailing campaigns easily with actual metrics to provide valuable insight on how is doing what with the campaigns.

Cons

The annual subscription should cost less for repeat customers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Constant Contact Reviews
Constant Contact
Powerful tools, advice and support to market your business.
Read more
Rena Reiser

A bit clunky

2016-11-03

I found it hard to use when setting up campaigns for clients.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Constant Contact Reviews
Constant Contact
Powerful tools, advice and support to market your business.
Read more
Ashley Otani

Great Customer Support

2017-01-12

We've had only great customer support! Hold times are not too long and each representative is knowledgeable and able to help with our questions.

Pros

It's fairly easy to design email campaigns and very easy to upload new contacts.

Cons

Some of the functionality is limited within finding email campaigns and growing email list tools.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Constant Contact Reviews
Constant Contact
Powerful tools, advice and support to market your business.
Read more
Anonymous
(Nonprofit Organization Management company, 1-10 employees)

Good email marketing platform for new campaigns

2018-09-08

Pros

Constant Contact is user friendly that makes it easy to run an email campaign.

Cons

Visual of the campaign looks a bit out dated compared to other email marketing platforms.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Constant Contact Reviews
Constant Contact
Powerful tools, advice and support to market your business.
Read more
Chris Crotty

Price Increases & Lack Of Contact Management Tools Mar An Otherwise Good Product

2018-04-04

Easy to create and manage basic email lists and campaigns.

Pros

I can easily set up multiple email lists and create email campaigns. To their credit, Constant Contact has improved the layout and library tools over the years (I've been using the product for almost 10 years).

Cons

Two key drawbacks. First, they keep raising the price without adding any real additional value. Yes, the layout and library tools have improved. But really those improvements should be to keep up with technology and competition. Also, storage is always getting cheaper. So why the price increases? Worse, they experimented with ads to users a few times. Second, they lack good tools to manage your contact database to minimize your total contacts and save money. You pay by how many total contacts you have. Unfortunately, CC makes it difficult to cull the contacts who have not been opening your emails. Why is there no simple tool "Show me anyone who has not opening my emails during the last year?" Instead, I have to tediously cull my contact list by hand, or download misc. lists into Excel. I don't know if the competitor (Mail Chimp) is better, but I'm getting very tempted to check...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Constant Contact Reviews
Constant Contact
Powerful tools, advice and support to market your business.
Read more
Jane Currier

A tool for email marketing

2019-03-05

Pros

It is easy to create marketing list and campaign

Cons

Most of features are available only in paid version

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Other

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Constant Contact Reviews
Constant Contact
Powerful tools, advice and support to market your business.
Read more
Anonymous
(Publishing company, myself only employees)

It Works

2018-12-04

Pros

Constant Contact is great for managing my email campaigns.

Cons

Hard to say. The email templates could be more flexible.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Constant Contact Reviews
Constant Contact
Powerful tools, advice and support to market your business.
Read more
Amy O'Day

Constant Contact-Great for CRM & Campaigns!

2019-02-11

Overall we are pretty happy with Constant Contact. It is very functional for us with the paid version that we use.

Pros

You can add contacts, create lists, and create campaigns easily.

Cons

I don't like that they changed how you can address "bounced" email addresses. It's a process to unsubscribe people manually and now the easiest way to avoid bounces is the delete the contact altogether-definitely not ideal.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Constant Contact Reviews
Constant Contact
Powerful tools, advice and support to market your business.
Read more
Michael Epaul

Easy way to send out email with graphics to promote various campaigns.

2018-07-24

Professional looking email campaigns that allow us to market our studio.

Pros

It is super easy to put together professional looking email campaigns with graphics.

Cons

I wish they had a different price point for small companies. We subscribe to the basic package and when we hit 1 email address above that, it doubles in monthly price.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Constant Contact Reviews
Constant Contact
Powerful tools, advice and support to market your business.
Read more
Susan J. Jones

Amazing tool for mail marketing.

2018-06-29

In general it is an excellent product, its cons are minimal compared to other services.

Pros

The learning curve is very fast, in fact, I learned too fast to do my mass mailing. It has a large number of predesigned templates and that is a substantial saving of time and work.

Cons

I should have an android application to manage my campaigns. The trial period includes only 100 contacts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Constant Contact Reviews
Constant Contact
Powerful tools, advice and support to market your business.
Read more
Richard Witmayer

The all-in-one solution for email marketing

2018-03-09

Pros

Readily accessible features to drive a marketing campaign of any size to all of your preferred contacts.

Cons

The amount of customization is disappointing which really causes your campaigns to all carry a similar feel.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Constant Contact Reviews
Constant Contact
Powerful tools, advice and support to market your business.
Read more
Valerie Barlow

Email Marketing Campaigns

2016-10-05

I feel like the software has a lot of potential, but needs to step up its features to be on the same level as all the other email campaign software that is out there.

Pros

You were able to design your email campaigns very descriptively.

Cons

It's difficult to use, slow, and not up to date.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

3/10

Recommendations to others considering Constant Contact

No.

Source: Capterra
Helpful?   Yes   No
Constant Contact Reviews
Constant Contact
Powerful tools, advice and support to market your business.
Read more