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Campaigner vs FireDrum Email Marketing Comparison

Overview

Email marketing automation tool with advanced segmentation, multivariate A/B testing, responsive email templates, powerful...

FireDrum Email Marketing is a scalable, cloud-based platform for managing email marketing within businesses using tools such...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.95/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$5.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

111

152

47

15

20

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

5

4

3

2

1

128

59

20

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

It’s been great and super affordable. I am able to stay in touch with my clients weekly or as often as I want.
When I was looking for an email solution for our gallery's customers, I researched ALL the available options. Campaigner's no-frills, affordable solution was perfect.
The experience has been more or less good. The times I have needed to contact customer support, they have been amazingly responsive and helpful.

Pros

FireDrum is a great marketing solution. We are able to communicate with our Homeowners with ease and when we need assistance, FireDrum's response time is very fast and helpful.
Their support staff are local, friendly and always helpful. The free service is great if you have a small list but I really enjoy the templates and unlimited spending on the paid plans.
Easy to use, and the support is helpful when you have any questions. Wordpress integration is also a nice feature.

Cons

The templates do not work well, there is poor flexibility and the customer support is awful.
Additionally, the email account verification systems are poor, with many, if not most, of the notification emails dropping to spam and resulting in very low participation rates.
Awful and unprofessional customer support, pricing and billing policy, Slow and buggy platform.

Cons

We do have sales reps, who are not and don't have a problem with the drag and drop. They used to charge per account and now charge per email address block.
I took over a business and they gave me some of the information but I lost all the databases and not sure how to send things.
It is not the software... it is the lack of customer service on the weekends.
  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features51
  • A/B Testing
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Anti Spam
  • Authentication
  • Auto-Responders
  • Automated Scheduling
  • Behavior Tracking
  • CAN SPAM Compliance
  • CRM Integration
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Categorization
  • Click Tracking
  • Configurable Workflow
  • Contact Management
  • Content Library
  • Content Management
  • Content Repository
  • Custom Fields
  • Custom Forms
  • Customer Segmentation
  • Customizable Branding
  • Customizable Categories
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Delivery Tracking
  • Design Management
  • Drag & Drop Interface
  • Drip Marketing
  • Email Integration
  • Email Marketing Management
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Triggered Actions
  • Forms Management
  • Geotargeting
  • Image Editing
  • Image Library
  • Labeling
  • Lead Nurturing
  • Mailing List Management
  • Monitoring
  • Multi-Channel Marketing
  • Newsletter Management
  • Preview Functionality
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Recurring Tasks
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • Social Media Integration
  • Social Network Marketing
  • Subscription Management
  • Summary Reports
  • Third Party Integration
  • User Management
  • WYSIWYG Editor
  • Workflow Management
  • Total features35
  • A/B Testing
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Anti Spam
  • Authentication
  • Auto-Responders
  • Automated Scheduling
  • Behavior Tracking
  • CAN SPAM Compliance
  • CRM Integration
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Categorization
  • Click Tracking
  • Configurable Workflow
  • Contact Management
  • Content Library
  • Content Management
  • Content Repository
  • Custom Fields
  • Custom Forms
  • Customer Segmentation
  • Customizable Branding
  • Customizable Categories
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Delivery Tracking
  • Design Management
  • Drag & Drop Interface
  • Drip Marketing
  • Email Integration
  • Email Marketing Management
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Triggered Actions
  • Forms Management
  • Geotargeting
  • Image Editing
  • Image Library
  • Labeling
  • Lead Nurturing
  • Mailing List Management
  • Monitoring
  • Multi-Channel Marketing
  • Newsletter Management
  • Preview Functionality
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Recurring Tasks
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • Social Media Integration
  • Social Network Marketing
  • Subscription Management
  • Summary Reports
  • Third Party Integration
  • User Management
  • WYSIWYG Editor
  • Workflow Management

Integrations

  • Total integrations17
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations10
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

FireDrum Email Marketing

Good application

Reviewed 4 years ago

Over 20 years evaluating consumer contact applications. I have seen many email campaign management and delivery applications and have used a large number of them.

Pros

Ease of use

Cons

Some limitations on available tools for campaign customization.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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FireDrum Email Marketing

Marketing on auto pilot!

Reviewed 4 years ago

Very easy to use! I would recommend this to anyone with mass email campaigns! Easy dashboard to see which campaigns are most effective.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Adam, Thank you taking some time to leave a review! We appreciate the feedback. Let me know if you would like to schedule a time to review your email marketing. Send an email to daniel@firedrum.com or call (480) 699-1524 Best regards, Daniel Anzalone FireDrum Email Marketing www.firedrum.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FireDrum Email Marketing

Easy to use, great customer support!

Reviewed 4 years ago

I have been working with FireDrum for over three years now and absolutely love it. The support team is always there to answer my questions! They recently switched to a new drag and drop editor which (truthfully), has been a bit confusing, but my customers seem to love the new layout. I recommend this to any business looking to send out quality campaigns with a return on investment.... Especially small businesses! My monthly priced was practically cut in half when I switched from Constant Contact.

Pros

Great price, great support team and great looking campaigns!

Cons

At first it was confusing to learn and remember how to access the different features.

Vendor response

Hi Kate, Thank you taking your time to leave a review! We appreciate the feedback. Let me know if you would like to schedule a time to review your email marketing. Send an email to daniel@firedrum.com or call (480) 699-1524 Best regards, Daniel Anzalone FireDrum Email Marketing www.firedrum.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

FireDrum Email Marketing

Firedrum Review

Reviewed 2 years ago

Good experience overall.

Pros

Pros: Easy to use, add leads & create customizeable campaigns.

Cons

Cons: The format that leads have to be submitted in.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FireDrum Email Marketing

Amazing email marketing and customer service.

Reviewed 4 years ago

I worked with Firedrum for nearly 10 years sending out monthly campaigns and never had a single issue. After the easy setup of my profile I was quickly on my way sending out campaigns to a 3,000+ client list. The best part of Firedrum, by far, is the customer service. I was always on a first name basis with each of my account reps who were always eager and willing to help out. They were very candid and honest whenever I needed help finding something, or helping me complete the designs of my campaigns. I couldn't recommend this service enough to anyone who is looking to have a top notch team working along side them on their email marketing campaigns. Thanks for everything Firedrum!!

Pros

Ease of use and well laid out UI scheme

Cons

Not 100% accurate in the reports, or what some of the numbers meant after campaigns were sent.

Vendor response

Hi Trevor, Thank you for leaving a review! Let us know if you would like to schedule a time to review your email marketing. Send me an email at daniel@firedrum.com or call me at (480) 699-1524 Best regards, Daniel Anzalone

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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FireDrum Email Marketing

Great Solution for Email Marketing

Reviewed 4 years ago

We used Firedrum for all our email marketing for many years. I liked the service and the great analytics it provided. The emails were easy to assemble and send and the campaigns were easy to manage. Overall this was a great solution for our email campaigns.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Claudia, Thank you taking some time to leave a review! We appreciate the feedback. Let me know if you would like to schedule a time to review your email marketing. Send an email to daniel@firedrum.com or call (480) 699-1524 Best regards, Daniel Anzalone FireDrum Email Marketing www.firedrum.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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FireDrum Email Marketing

An essential software for online marketing.

Reviewed 2 years ago

It is very much helpful in generating business leads for increasing sales revenue.

Pros

The user interface of this software is very intuitive. It helps me to design my e-mail campaign in very less time.

Cons

Sometime I plan to make transactional email campaigns but this software doesn’t have that feature. I am waiting for them to introduce this feature also.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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FireDrum Email Marketing

Awesome Product

Reviewed 4 years ago

Have been using FireDrum for years now, it's a great tool and is so easy to use for our email marketing campaigns.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

FireDrum Email Marketing

Incredible tool

Reviewed 4 years ago

We are a small office in an industry/field were advertising is limited. We started using Firedrum to send out annual electronic holiday greetings to our clients/vendors. The success of our campaign was overwhelmingly positive that we found other reasons to run campaigns throughout the year. Firedrum is a user-friendly and highly recommendable marketing tool!!!!

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Kimberly, Thank you taking some time to leave a review! We appreciate the feedback. Let me know if you would like to schedule a time to review your email marketing. Send an email to daniel@firedrum.com or call (480) 699-1524 Best regards, Daniel Anzalone FireDrum Email Marketing www.firedrum.com

Overall Rating
  • Value for money
  • Ease of use
  • Features