Campaigner vs FreshMail Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
Twitter


Reviews

Olaf Newman

Verified Reviewer

Great tool

2015-05-23

I’m sending up to 4 campaigns every week and I usually I’m setting all the campaigns at once.

Pros

I like the ability to design exactly what I can see in my head with FreshMail Designer. It took me about 30 min of playing around with it before I was comfortable but that’s no big deal. You can customize everything and even simple designs still look good.

Cons

Not much, perhaps the fixed steps for campaign creation.

Source: GetApp
3 of 4 people found this review helpful
Helpful?   Yes   No
FreshMail Reviews
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Email marketing solution
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Hadley Keenan

Great price for the value. The system is easy to learn and to set up

2017-07-04

Pros

Great campaign editor, very intuitive.

Cons

More direct integrations! I am able to go around it with Zapier but it takes more time to set up. Apart from that good

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
FreshMail Reviews
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Email marketing solution
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Harriet Wynn

Verified Reviewer

Easy to learn and easy to use!

2017-09-03

Pros

I like how user friendly Freshmail is. The template designer has a lot of pre-made templates and I created mine by just tweaking the one I really liked. All my contacts are easy to manage and to organize. I’m building my email list with their plugin for Wordpress and that works fine as well.

Cons

Free plan don’t have a possibility to create drip campaigns, I had to upgrade to enable this feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
FreshMail Reviews
FreshMail
Email marketing solution
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Leon Amsel

Easy to use and lots of cool advanced features

2015-09-24

I really like FreshMail's advanced reporting system with campaign results.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
FreshMail Reviews
FreshMail
Email marketing solution
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Luca Hammond

Verified Reviewer

Good tool for new business development

2016-10-23

FreshMail is a great professional system for newsletters at a good price. I’ve been using it for almost a year and I haven’t had any problems yet. It’s simple to use I think a kid could get the hang of it.

Pros

Nice looking campaign reports in real time.

Cons

I’ve had problems logging in to the system when they run updates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: GetApp
0 of 1 people found this review helpful
Helpful?   Yes   No
FreshMail Reviews
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Email marketing solution
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Natalia Chrzascik

Verified Reviewer

Easy marketing for everyone.

2018-12-13

Pros

If have to make campaigns this solution can make it fast and effective.

Cons

Maybe FreshMail is too expensive solution and you can find other tool which is cheaper and do great job.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
FreshMail Reviews
FreshMail
Email marketing solution
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Artur Jaskólski

I enjoy using FreshMail and find it easy and useful in its price category.

2017-11-17

Good insights about my subscribers database and possibility to clean it up from bouncing emails.

Pros

Many high-quality templates Easy to use A/B testing feature Good interface Clear campaign wizard Grouping messages and subscribers Good insights

Cons

The offer says otherwise, but from my experience messages filtered to spam are more common than a business would usually accept The templates are good, but the differences between how they are viewed within campaign wizard and in particular email clients is very big.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Other

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
FreshMail Reviews
FreshMail
Email marketing solution
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Krish Munot

Everything that I need in an Email client

2019-01-25

Pretty good for email campaigns and newsletters, however for naive users, might take some time to figure out the fundamentals and API usage, apart from that it's worth the money

Pros

Quick responding methods and optimized conversations Love the automation and templates

Cons

Plugins and integrations should be improved in terms of ease of installing them Make better documentation or tutorials for using the API

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
FreshMail Reviews
FreshMail
Email marketing solution
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Holly Bouvier

Verified Reviewer

I didn’t know email marketing was this easy to do

2015-09-20

My open rates on previous campaigns with another ESP were horrible and I never understood why.

Pros

Honestly, I don’t see much difference between one system and another but FreshMail does stand out to me for one reason. Over the past 4 or 5 years I have used four different email marketing systems and FreshMail has by far the best customer service of any of them. If you are getting any real use out of your email marketing, you will need some help or have a problem from time to time. FreshMail is only customer support that gave me the impression that there was actually someone looking into a problem and they always got back to me and stayed in touch until the problem was resolved.

Cons

My campaign got delayed because of their moderation process.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 6-12 months

Source: GetApp
2 of 2 people found this review helpful
Helpful?   Yes   No
FreshMail Reviews
FreshMail
Email marketing solution
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Alex Pollard

Great tool

2015-06-04

The after campaign reports are really good and easy to understand.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
FreshMail Reviews
FreshMail
Email marketing solution
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Conrad Waltz

Verified Reviewer

Best customer service

2016-06-07

It's really easy to work with the system - the templates are great and I had no problem creating very good looking campaigns. Also, it's great there is a phone support available - these guys are really helpful with any issues.

Pros

Customer service and the template designer.

Cons

Sometimes system works slow.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
0 of 1 people found this review helpful
Helpful?   Yes   No
FreshMail Reviews
FreshMail
Email marketing solution
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Sebastian Babiar

Design Manager

2017-08-25

In the company where I work one of my duties is creating email marketing campaigns. With the system I used before, everything was much more complicated and it took me a lot of time to create responsive newsletters.

Pros

Setting up a campaign is very easy.

Cons

Marketing automation features are not too advanced. I'd like to see tighter connection with Google Analytics so I could segment based on GA dimensions and metrics.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
FreshMail Reviews
FreshMail
Email marketing solution
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Matylda Chmielewska

Verified Reviewer

Simple email marketing tool with great analytics

2018-08-05

Pros

I really like how easy it is to track the results of your email campaigns - their analytics feature is a big plus!

Cons

It is not the most intuitive email marketing tool to use as it simply lacks at least some of the essential features like the ability to pause and edit your email campaigns once they've been scheduled to go out (now you need to email them to pause them).

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: GetApp
Helpful?   Yes   No
FreshMail Reviews
FreshMail
Email marketing solution
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Matilda Migneault

Great Overall Email Marketing Tool

2016-03-15

The system management is really easy and you don't have to have advanced knowledge to do things like use link tags or read campaign reports.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
FreshMail Reviews
FreshMail
Email marketing solution
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Mitchell Anton

Verified Reviewer

Very Happy to Reccomend

2017-01-24

I have used Freshmail for more than 6 months. Before that I used Mailchimp but I had some difficulties with them and decided to change systems. So far everything seems to be very effective and I’m more than pleased that I decided to switch to Freshmail.

Pros

I want to get the most out of my email campaigns and freshmail knows how to do it :)

Cons

I don’t know how to integrate some plugins with their system, there’s no simple way to do it or I just have to figure it out - anyway it’s not very intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10

Recommendations to others considering FreshMail

I would recommend Freshmail to other marketing professionals as a useful free and paid tool.

Source: GetApp
Helpful?   Yes   No
FreshMail Reviews
FreshMail
Email marketing solution
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Alex R. Hazel

Verified Reviewer

Impressive newsletter templates design

2015-06-08

Most of all the features or easy to use and thanks to guidelines in the system it’s easy to learn why and what you should do send a successful campaign. I also like the range of free responsive templates that you can use - it’s a real inspiration.

Pros

Free and time-unlimited trial account.

Cons

Phone support available only for paid accounts.

Source: GetApp
Helpful?   Yes   No
FreshMail Reviews
FreshMail
Email marketing solution
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Dave Alger

Easy to use, templates, support

2016-09-22

Oh, and another thing I liked was getting free newsletters from freshmail with advice and tips on making great campaigns - a nice extra for people like me just starting out.

Pros

I never realized that making my own newsletter was that easy. It was really easy to find my way around the designer and make exactly what I wanted. They have lots of templates that you can just start with and customize the way you want. The process is really simple and a big plus.

Cons

I'm not really sure how I'm supposed to integrate certain plugins with google analytics. I'll just have to leave it for someone else to help me with.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10

Recommendations to others considering FreshMail

The thing I really liked was getting free newsletters from freshmail with advice and tips on making great campaigns - a nice extra for people like me just starting out.

Source: Capterra
Helpful?   Yes   No
FreshMail Reviews
FreshMail
Email marketing solution
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Gillian T

Easy to use email marketing tool

2016-08-12

After maybe an hour of experimentation the first time I worked with it, I can now make my own newsletter campaigns. If you don't want to make your own or don't have time you can also choose a ready made responsive template from their library.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
FreshMail Reviews
FreshMail
Email marketing solution
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