Campaigner Features

Campaigner

Powerful Email Marketing Automation Suite

3.94/5 (360 reviews)

Competitor Feature Comparison

AB Testing
API
Access Controls/Permissions
Activity Tracking
Alerts/Notifications
Analytics/ROI Tracking
Audience Targeting
Auto-Responders
Automated Publishing
Behavior Tracking
CAN SPAM Compliance
CRM
Calendar Management
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Categorization/Grouping
Click Tracking
Contact Database
Content Library
Content Management
Customer Segmentation
Customer Surveys
Customizable Branding
Customizable CTAs
Customizable Fields
Customizable Forms
Customizable Templates
Data Import/Export
Drag & Drop
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Distribution
Email Management
Email Marketing
Email Monitoring
Email Templates
Email Tracking
Engagement Tracking
Event Triggered Actions
Image Library
Landing Pages/Web Forms
Lead Capture
Lead Engagement
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Segmentation
List Management
Mailing List Management
Marketing Automation
Marketing Calendar
Mobile Optimized Emails
Multi-Account Management
Multi-Channel Campaigns
Multi-Channel Marketing
Multivariate Testing
Performance Metrics
Personalization
Post Scheduling
Queue Management
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Reporting & Statistics
Reporting/Analytics
Response Management
Role-Based Permissions
Routing
SEO Management
Sales Analytics
Segmentation
Social Advertising
Social Marketing
Social Media Integration
Social Media Monitoring
Social Promotion
Spam Blocker
Subscription Management
Tagging
Template Management
Third Party Integrations
Visual Analytics
WYSIWYG Editor
Website Management
Website Visitor Tracking
Whitelisting/Blacklisting
Workflow Management
Visit WebsiteCompare App
AB Testing
API
Access Controls/Permissions
Activity Tracking
Alerts/Notifications
Analytics/ROI Tracking
Audience Targeting
Auto-Responders
Automated Publishing
Behavior Tracking
CAN SPAM Compliance
CRM
Calendar Management
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Categorization/Grouping
Click Tracking
Contact Database
Content Library
Content Management
Customer Segmentation
Customer Surveys
Customizable Branding
Customizable CTAs
Customizable Fields
Customizable Forms
Customizable Templates
Data Import/Export
Drag & Drop
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Distribution
Email Management
Email Marketing
Email Monitoring
Email Templates
Email Tracking
Engagement Tracking
Event Triggered Actions
Image Library
Landing Pages/Web Forms
Lead Capture
Lead Engagement
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Segmentation
List Management
Mailing List Management
Marketing Automation
Marketing Calendar
Mobile Optimized Emails
Multi-Account Management
Multi-Channel Campaigns
Multi-Channel Marketing
Multivariate Testing
Performance Metrics
Personalization
Post Scheduling
Queue Management
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Reporting & Statistics
Reporting/Analytics
Response Management
Role-Based Permissions
Routing
SEO Management
Sales Analytics
Segmentation
Social Advertising
Social Marketing
Social Media Integration
Social Media Monitoring
Social Promotion
Spam Blocker
Subscription Management
Tagging
Template Management
Third Party Integrations
Visual Analytics
WYSIWYG Editor
Website Management
Website Visitor Tracking
Whitelisting/Blacklisting
Workflow Management
Visit WebsiteCompare App
AB Testing
API
Access Controls/Permissions
Activity Tracking
Alerts/Notifications
Analytics/ROI Tracking
Audience Targeting
Auto-Responders
Automated Publishing
Behavior Tracking
CAN SPAM Compliance
CRM
Calendar Management
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Categorization/Grouping
Click Tracking
Contact Database
Content Library
Content Management
Customer Segmentation
Customer Surveys
Customizable Branding
Customizable CTAs
Customizable Fields
Customizable Forms
Customizable Templates
Data Import/Export
Drag & Drop
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Distribution
Email Management
Email Marketing
Email Monitoring
Email Templates
Email Tracking
Engagement Tracking
Event Triggered Actions
Image Library
Landing Pages/Web Forms
Lead Capture
Lead Engagement
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Segmentation
List Management
Mailing List Management
Marketing Automation
Marketing Calendar
Mobile Optimized Emails
Multi-Account Management
Multi-Channel Campaigns
Multi-Channel Marketing
Multivariate Testing
Performance Metrics
Personalization
Post Scheduling
Queue Management
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Reporting & Statistics
Reporting/Analytics
Response Management
Role-Based Permissions
Routing
SEO Management
Sales Analytics
Segmentation
Social Advertising
Social Marketing
Social Media Integration
Social Media Monitoring
Social Promotion
Spam Blocker
Subscription Management
Tagging
Template Management
Third Party Integrations
Visual Analytics
WYSIWYG Editor
Website Management
Website Visitor Tracking
Whitelisting/Blacklisting
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App


3 reviews

Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.

Campaigner Feature Reviews

25 reviewers had the following to say about Campaigner's features:

Kevin W.

simple, easy yet powerful Email Marketing system

2019-08-09

Our organization have been using campaigner for years.

Pros

- efficient and easy to use Web User Interface - flexible and customizible fields in addition to the standard fields set - Restful API integrations with wide ranges of system coverage - reports of email campaign's results

Cons

- multiple accounts in a organizational level not able to share contacts data set

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from j2 Global


Hi Kevin,

Thank you for taking the time to leave us this valuable feedback, we greatly appreciate it.

I am happy to hear you like our API functionality and reporting features. We should be able to find a way to deliver the information you need to your other accounts, please reach out to our API team and we will be happy to help.

All the best,

Carlos

Read more
Levent B.

Long-time user review

2020-11-11

Pros

Ability to use Campaigner because of Canadian servers complying with privacy legislation in British Columbia

Cons

API integration needs improvement, account management (related to billing) requires even more improvement with prompt attention to inquiries and resolution of issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from j2 Global


Hi Levent,

Thanks for taking the time to send us feedback, we really appreciate it. We're glad that your experience with us has been good and that our features have suited your needs.

All the best,

Allison, Content Marketing Manager

Read more
RAM P.

MAI

2020-09-22

Pros

EASY TO NAVIGATE, EASY TO USE, GROUPING CONTACTS

Cons

REPORTING IS VERY LIMITED, CONTACT MANAGEMENT

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from j2 Global


Hello Ram,

Thank you for your wonderful feedback! It is really great to hear from our valued customers such as yourself.

All the best,

Carlos, Customer Marketing Manager

Read more
Anonymous
(Government Administration company, 11-50 employees)

Campaigner Review

2019-05-03

Campaigner has been an integral tool in the building and branding of our organization.

Pros

The things I like the most about campaigner are: the detailed analytics they provide, the ability to set up drip campaigns, and the customer service which is top notch.

Cons

There is very little to dislike about campaigner as a e-mail service - although if I did have to pick one thing it would be the stock templates are a little bit limited (I design it in dreamweaver and drop in custom html)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from j2 Global


Hi there,
Reviews like yours really make us happy! We are so happy to know that our platform has been an integral tool in the building and branding of your business.

Your feedback about our editor has been noted and will be shared with our product team.

Thanks so much for your review, let us know if there is anything else we can do for you.

The Campaigner Team

Read more
Kyle G.

Efficient, useful, and strong

2018-07-12

Pros

Regarding analytics, the reports and growth/performance summaries are quite useful.

Cons

We had many, many contact lists and it can be somewhat tedious.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Nick B.

Supplement to print publisher

2020-10-15

I used the product for nearly a decade, so i'd call myself a satisfied user.

Pros

for my small business-publication company, Campaigner was very helpful in setting up a mechanism to stay in regular contact with my readership. the product was fairly easy to use; the support people were very helpful.

Cons

This might have been a failure on my part as much as some shortcoming in how Campaigner analytics are used.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from j2 Global


Hello Nick,

Thank you for taking the time to leave this feedback for us, it will help us to ensure that we continue to deliver a quality product to you.

All the best,

Carlos Petersen, Customer Marketing Manager

Read more
Karissa C.

Been Using Campaigner for Years - Grows with Your Company

2020-10-29

Pros

Easy to use, great features, nice management capabilities for contacts and campaigns

Cons

I didn't quite catch onto the drip campaign feature; I use HubSpot for this - and Campaigner for simpler campaigns

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from j2 Global


Hello Karissa,

Thank you very much for your outstanding review of Campaigner.

Looking forward to serving you more in the years to come.

Best regards,

Carlos, Customer Marketing Manager

Read more
Peter K.

Easy Out-of-the-Box Solution

2020-09-09

User engagement has improved but not to the degree we would have liked.

Pros

Workflows are easy to create and launch.

Cons

I'd like to see more available on contacts, and cross-campaign tracking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from j2 Global


Hello Peter,

Thank you very much for taking the time to leave this review as your feedback is very important to us.

I have taken your feedback in regards to reporting to our product and development team, we always strive to keep our product as optimized to our users needs as possible.

Best Regards,

Carlos, Customer Marketing Manager

Read more
Cynthia G.

Great for PR Campaign Management

2021-02-08

Pros

If you can't afford to subscribe to an expensive contact management/media database - Campaigner is a great solution.

Cons

I had to strip down the most basic newsletter template/ad promo to get a very basic layout that would be appropriate for emailing the media.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from j2 Global


Hello Cynthia, thanks very much for taking the time to leave this valuable feedback for us. Looking forward to serving your email marketing needs on an ongoing basis. Best - Carlos, Customer Marketing Manager

Read more
Ashley M.

Advanced email marketing campaign

2019-04-23

Pros

Reporting is done in real time, which is great to see immediate results.

Cons

The free trial gives the option to customize and try out most of its features before sending out email campaigns. So I would recommend to get that first and see if it does meet the business needs before deciding which plan to pay.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from j2 Global


Hi Ashley,
Thank you so much for taking the time to review our platform. It really makes us happy to hear that our customers are enjoying our platform and its helping businesses succeed.

If you have anything else you would like to share please do let us know.

Thanks
The Campaigner Team

Read more
Lee H.

Nice Product

2020-09-05

Support has always been great when I've needed them. Thumbs up.

Pros

It's easy to export and import. I like that you can use the copy and paste feature to import smaller amount of records, so you don't have to create a csv file.

Cons

I wish there were more templates & plainer templates to choose from when creating a campaign. While creating a campaign, I wish it would show you in the ribbon what font you used and size, etc - just like Word.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from j2 Global


Hello Lee,

Thank you very much for taking the time to leave us this review. You may be happy to know about our new Drag & Drop email editor which will have a selection of easy to use and edit edit templates.

Best regard,

Carlos, Customer Marketing Manager

Read more
Marc M.

Very Capable, well priced software

2020-10-12

I’ve sent tons of email campaigns with this software and it allows me to set myself apart from the competitors.

Pros

Super easy to use from creation of email campaigns to reporting and contact management.

Cons

Could have a few more reporting options but has the important ones.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from j2 Global


Hello Marc,

Thank you very much for taking the time to leave this outstanding feedback. We aim to continually provide updates and improvements to our service for you and all of our customers on an ongoing basis, and look forward to serving you more in the future.

Best regards,

Carlos Petersen, Customer Marketing Manager

Read more
Jerry M.

A little learning curve, but powerful software

2020-08-14

We use Campaigner for numerous purposes, including marketing directly to customers, distributing information to vendors and other interested parties, and media outreach.

Pros

Ease of managing lists, importing from other sources, handling unsubscribes and reporting.

Cons

Creation WYSIWYG tool can be a little frustrating, as the interface sometimes makes editing difficult (size of the working box inhibits cut-and-paste, moving elements up and down, etc.)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from j2 Global


Jerry,

Thank you very much for your detailed feedback about our product. I am happy to hear that our list management system is working to your satisfaction and that our customer support has been there to help you.

Your feedback about our WYSIWYG editor is also appreciated, I hope that you have had the chance to try our new drag and drop editor.

Please let us know if you need anything anytime.

Best,

Carlos

Read more
Edward C.

Overall a good experience with our email marketing.

2017-09-13

It's a great value and it serves it's purpose. Would just like to see some added features soon.

Pros

For the most part, the program is easy to use, good support (they usually get back to me within 24 hours), definitely a great value.

Cons

Would like to see more features, spam check, more platform/device displays, more design options and templates, easier to use automations, quicker list export and multiple campaign comparisons and better contact access from the reporting

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from j2 Global


Hi Edward,
Thank you for taking the time to review our product. We are happy to hear you are having a good experience with our platform.

We also appreciate the feature feedback. We have complied a list and sent it over to our product team!

If you have any questions or concerns in the future please do not hesitate to contact us. Have a great day!

-The Campaigner Team

Read more
Anonymous
(Internet company, 1-10 employees)

Should be more user friendly

2018-12-28

Pros

Campaigner makes it easier to be more in control of your digital marketing campaigns by keeping them in house rather than contracting out to third parties.

Cons

You're better off using the provided templates, but these limit content layout and customization options.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No

Response from j2 Global


Hi there,
Thank you for taking the time to review our platform.

We are sorry for the experience that you received while using our platform and we do appreciate your feedback.

If you would like to chat offline please let us know and we will be more than happy to help with the issues you mentioned. You can reach us at wendy@campaigner.com

Thanks
The Campaigner Team

Read more
Scott U.

Campaigner Delivers

2020-12-14

Delivery rates seem good, and reporting is relatively detailed.

Pros

The software is relatively easy to use, and the learning curve is moderate compared to some others I have tried.

Cons

I would like it if Campaigner was integrated into more 3rd party platforms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from j2 Global


Hi Scott,

Thank you for taking the time to leave a review. We're happy that you've had a positive experience and we really appreciate your feedback.

All the best,

Allison, Content Marketing Manager

Read more
Justine P.

Campaigner can work but there is a lot of road blocks before you get a functioning email.

2017-09-18

Good for big mailing lists a various segments.

Pros

Adding Google Analytics tracking is built-in.

Cons

The A/B testing often make the campaigns crash.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No

Response from j2 Global


Hi Justine,

Thank you for taking the time to review our platform and for bringing these issue to our attention. We read with much concern about the unpleasant experience you encountered and have sent off the feedback you have provided to our product team. We hope to rectify these issues you mentioned as soon as possible.

We sincerely apologize for the inconvenience this may have caused you. We are happy to hear that you do enjoy using some of our features.

Please do let us know if you have any questions or comments in the future, we will be more than happy to help in any way we can.

-The Campaigner Team

Read more
Devonne M.

Email Campaigns

2020-11-11

Great experience with Campaigner! If we ever have issues, we're always able to connect with a representative to help us

Pros

Easy to create and design email campaigns, monitor reports, and manage contacts.

Cons

Would love to be able to edit drip campaigns without ending / creating a new campaign.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from j2 Global


Hello Devonne,

Thank you very much for taking the time to provide your feedback. We love to hear that Campaigner is working great for your email marketing needs and we look forward to having future positive experiences with you.

All the best,

Allison, Content Marketing Manager

Read more
Angie T.

Campaigner Email Marketing with a breeze

2018-10-30

Campaigner is a great email marketing system for us.

Pros

Setting up email campaigns are quick and easy - even for our non-programming marketers!

Cons

I wish there were easier ways of integrating forms into our website pages using a plugin.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Sports company, 11-50 employees)

I have been using this service for 4 plus years.

2018-06-18

Pros

Good value for the dollar as compared to other email service plans. Contacts and list management is relatively easy to use and maintain.

Cons

The email designer needs software a better drag and drop email design interface and more templates to work with.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from j2 Global


Hi there,
Thanks for taking the time to review our platform.

We appreciate the feedback you provided in regard to our email editor and have passed it along to our product team.

If you have any questions or comments in the future please do not hesitate to contact us.

Read more
Lynn B.

Easy to use

2019-07-29

We had a few issues after the change over but emailed Campaigner and they were back to me in less than an hour it was great.

Pros

It is very easy to use, lots of templates.

Cons

Reports are not as good as the old ones.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from j2 Global


Hello Lynn,

Thank you very much for your review of Campaigner, this kind of feedback is very important to us. I'm glad to hear you are happy with our template selection and hope that you have been able to have a closer look at the upgrades we have made to the email editor. We have also made some modifications to reporting and would love to show you more, please reach out anytime.

Thanks,

Carlos

Read more
Anonymous
(Insurance company, 51-200 employees)

Simple to use and love the reporting

2019-01-11

I am able to pull comprehensive reports, to A/B testing, and schedule campaigns very easily.

Pros

everything is very self explanatory and once you get your lists in there and your campaigns saved, it is easy to schedule campaigns and pull reports.

Cons

It is sometimes a bit cumbersome to customize a campaign, but when I've gotten stuck with something, I get help right away using the chat.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from j2 Global


Hi there,
Thank you for taking the time to review our email marketing platform.

We are happy to hear of your success with Campaigner. We also appreciate the feedback and will pass it along to the appropriate team.

If you have any additional questions please do let us know.

Thanks
The Campaigner Team

Read more
Betty S.

Couldn't do without Campaigner

2018-06-25

We are able to reach a large audience with our new listings as well as our monthly newsletter and blog materials.

Pros

You can see in reports who opened the email and who actually clicked on which links.

Cons

Preview of email campaign looks great but results in Outlook often appear differently.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from j2 Global


Hey Betty,

Thank you for taking the time to review our platform. We are happy to hear that you enjoy using Campaigner.

If you have any other question do not hesitate to contact us.

-The Campaigner Team

Read more
Phil T.

Good value for the cost.

2018-09-07

Sending campaigns outside of Mailchimp.

Pros

Importing customers and setting up campaign is easy.

Cons

Better templates. Also, when adding a new image, then a link to that image, the image disappears, requiring to be re-added.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Allen H.

It does the job but lacks more advanced platform testing and analytics functionality.

2018-04-16

No interruption in service when Campaigner acquired our previous platform which we still prefer.

Pros

The delivery to our lists and filtering seem robust.

Cons

The lack of specific platform compatibility tests and more granular metrics and analytics makes for difficult post-mortem analysis.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from j2 Global


Hi Allen,
Thank you for taking the time to review Campaigner.

We are happy to hear the suggestions you provided and we have passed them along to our product team.

If you have any additional comments do not hesitate to contact us.

-The Campaigner Team

Read more