Campaigner Reviews

Campaigner

Email marketing solution

3.72/5 (115 reviews)

Anonymous

Really big disappointment - AVOID this ESP

Used daily for 1-2 years
Reviewed 2018-08-10
Review Source: Capterra

Really disappointing experience they charged me a lot of money and it was a year contract when features which were vital were not working i asked to pause billing till i could use the platform - i tried to negotiate instead they made general promises and when i asked specifically to pause billing so i can use it they locked me into a recurring billing despite many tech glitches and features not working. Now I am forced to dispute with my credit card company which is first time this year and something i almost never do. I dont recall ever being locked into such an expensive long term contract where so much inflexibility was shown especially when They promise a lot and deliver little. Also the PCMag review says Campaigner is great but Campaigner and PCMag are owned by the same parent company, i wish i had not read that review. Look at the review prior to mine also it seems that their service is deteroarting . If the platform actually worked like it was supposed to and customer support was actually there i could mention 24/7 support and great features but this has not been the case at all Mailchimp and Mailigen both of which i reviewed are far far better bets

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Campaigner

Email marketing solution

Scott Wilson

Much to be desired

Used weekly for 2+ years
Reviewed 2018-09-10
Review Source: Capterra

We understand Campainer is not just an email program, but they don't seem very interested in our suggestions along the way. It's disappointing that in all these years, there hasn't been any kind of redesign for ease of use. At what we are being charged monthly; we are likely going to shop around and see if there is something better matched for our needs, and priced more competitively.We use it for simple email blasts to our neighborhood association. We don't use it for marketing campaigns, so therefore do not have the need for some of the functionality available with Campaigner. For our needs it works.

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Campaigner

Email marketing solution

Faith Orin

Worst customer service and platform ever - plus they unsubscribed all of my customers and didn't let me know

Used weekly for 1-2 years
Reviewed 2018-05-03
Review Source: Software Advice

Nothing I can think of at this moment. You can see under "cons" what I really think of their product.

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Campaigner

Email marketing solution

Justine Perron-Mongeau

Campaigner can work but there is a lot of road blocks before you get a functioning email.

Used daily for 1-2 years
Reviewed 2017-09-18
Review Source: Capterra

Good for big mailing lists a various segments. Segmenting is easy. CASL Compliant. Very interesting webinar sessions are often offered. Adding Google Analytics tracking is built-in.

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Campaigner

Email marketing solution

carina schott

I have been using campaigner for about 10 years and my experience is always good, tech support great

Used daily for 2+ years
Reviewed 2018-04-16
Review Source: Capterra

nothing reallygreat tech support! I probably would have gone to another service but your text support is so good - I love the fact that I can talk to a real person, I don't have to wait on hold forever and they are always kind, even when I am not such a tech savvy person, they are still patient and helpful.

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Campaigner

Email marketing solution

Brian Poole

When we had issues start, we were ignored, then told nothing could be done.

Used daily for 2+ years
Reviewed 2018-05-01
Review Source: Capterra

Nothing. We were forced into it when they bought Email Direct.Not much to like. Any other ESP is better off for the money. I guess its a little more inexpensive than its competitors, but you get what you pay for.

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Campaigner

Email marketing solution

Andrew Bray

We have been using Campaigner for 3 years now and it meets our needs.

Used daily for 2+ years
Reviewed 2018-03-22
Review Source: Capterra

AB testing has been a plus for us. It is a good price point. The ease of use is good. Reporting and tracking are easy to use and comprehensive.

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Campaigner

Email marketing solution

myles mellor

Useful platform for contacting my clients and prospects

Used other for 2+ years
Reviewed 2018-05-04
Review Source: Capterra

It helps my business keep in touch with my clients and with people who buy my services Easy to use, functional. I was able to set up well with lots of help from customer service. Now I am familiar with it and I use it every 1-2 months. I don't believe in pounding people with emails every week. It's great to have the stats from the emails to see how the subject lines are working. I had some problems in the past with some of my lists but that was sorted out with help from sales and customer service.

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Campaigner

Email marketing solution

Kim Lay

I use campaigner to send multiple campaigns daily. Downtime is rare & customer service is excellent!

Used daily for 2+ years
Reviewed 2017-09-12
Review Source: Capterra

Easy to use, statistics, copying campaigns, friendliness & knowledge of staff/support, I can insert a jpg file or create or copy & paste HTML

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Campaigner

Email marketing solution

Tim Sessions

Campaigner has been my company's newsletter resell solution for over 2 years.

Used daily for 1-2 years
Reviewed 2017-07-18
Review Source: Capterra

The ability to offer a newsletter solution to our clients.The depth of Campaigner is very nice. They have a lot of tools and functionality that allow for strategic and detailed email marketing campaigns. Their customer support is responsive and ready to answer any questions one might have.

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Campaigner

Email marketing solution

Audrey Bolema

I got a bit lost with the overall design but we have used the system for years and years.

Used other for 2+ years
Reviewed 2018-04-02
Review Source: Capterra

Does the job for the price point and flexibility. We have explored using other competitors but have never pulled the trigger based on what Campaigner has to offer.

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Campaigner

Email marketing solution

Paula Habas

We send out out HQ campaigns and control of 36 chapters campaigns, Solution worked. The team I wor

Used daily for 2+ years
Reviewed 2018-01-23
Review Source: Capterra

Ease of mindOnce it was set up, it was very easy to use. Reporting was fast, once you figured out how to use it. Staff were friendly . Users ( 39) had very little problems using project with minimal direction.

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Campaigner

Email marketing solution

Eric Zk

Very User Friendly

Used weekly for 1-2 years
Reviewed 2018-03-22
Review Source: Capterra

Ease of use and track-ability on subject line options. The ease of use is the best, the templates for all the holidays and situations rock. It is great how it integrates with our business Facebook also. The tracking features are wonderful, you can see the click rate for each link in the email. The duel subject line option works well. Really like the total package and customer service has helped us every time we needed it. The scheduled sends for future sales or events is a great tool to have.

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Campaigner

Email marketing solution

Kristi Davis

Use What You Know

Used weekly for 2+ years
Reviewed 2018-09-18
Review Source: Capterra

We send a weekly email to 40k users and this program has worked for us for the last 8 years. This program was already in use when I joined the company and the learning curve was minimal. It has all the standard templates, contacts, and reports that you would need. Every time I have called customer service, they have been helpful.

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Campaigner

Email marketing solution

Sakis Triantafyllakis

WORST email marketing software provider

Used weekly for less than 6 months
Reviewed 2017-04-19
Review Source: Capterra

I have been using Campaigner for more than 3 months and my experience started nice and ended awful. They charged me even when I sent them an email to cancel my subscription. They would not refund me claiming that they never received my email (which were messages from their customer support platform). When I sent them screenshots proving to them that I sent the messages and for some unknown reason they didn't receive it they opened a refund request. Initially it would take 3-5 working days. I followed up more than 5 times and after 20 working days they informed me "Your refund request has denied by our Finance Department because you did not call into cancel till 03/21/2017 which was 13 days into your bill cycle. This decision is final." The tone is unprofessional and this is not how to treat a customer especially when you have mistreated him. From their point of view, I should have 1) predicted that they would charge me wrongly, 2) checked my account the next day and 3) called them right away to complain. This is not a company to do business with. I have been in the industry for many years and it's the second time I feel I was scammed. I will be moving to another ESP and find my peace. Hope my experience can help you avoid making the same mistake as me.Ease of use, Free trial

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Campaigner

Email marketing solution

George Mellor

Campaigner is invaluable in regularly reaching out to my customers and prospects.

Used monthly for 2+ years
Reviewed 2017-12-21
Review Source: Capterra

See review...The ability to quickly and efficiently frame and then launch a communication to my customers is an essential element that Campaigner brings to the table that is invaluable. This combined with Campaigner' exceptional reporting capabilities provide me with a comprehensive tool that is usable and effective. In addition, the flexible monthly billing cycle allows me to align my marketing costs with the revenue generating activities that Campaigner aids us in driving. Lastly, the Campaigner platform is provided at a superb price point. Every campaign pays for itself in short order. All told, it is by far the best use of my limited marketing dollars.

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Campaigner

Email marketing solution

Brian Eastcott

It works. It takes some use and practice to become real familiar and proficient.

Used daily for 2+ years
Reviewed 2018-03-26
Review Source: Capterra

It supports key features we need like unsubscribe facility, reporting, etc. It has supported our email communications and campaigns well.

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Campaigner

Email marketing solution

Kelly Madden

Campaigner is a big asset to what I do every day - try to get my business name out.

Used daily for 2+ years
Reviewed 2018-05-01
Review Source: Capterra

Getting my name outEase of use, price, and value for money! The setup, input, and reports are easy to use and very helpful.

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Campaigner

Email marketing solution

Suri Tamna

Excellent product

Used daily for 6-12 months
Reviewed 2016-11-11
Review Source: Capterra

Well-structured, well-supported, and fully-featured. Campaigner has a vast set of tools to allow us to customize our emails with personalized information. The reports and analytics are best-in-class. We use this for internal communications in a large (10,000+ employees) company with offices spread across the U.S. I'd recommend taking with a grain of salt reviews from a person (who clearly posted twice) who is too disorganized/lazy to end their free trial. The fact that Campaigner gives s 30-day free trial is, by itself, a really good feature for those trying it out. Just make sure you're not too lazy to cancel if you no longer want the service.Great feature set, easy to learn.

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Campaigner

Email marketing solution

Anonymous

The Campaigner Support team has been very helpful to me and always available.

Used daily for 2+ years
Reviewed 2018-06-28
Review Source: Capterra

I like that it will automatically send out emails every day to whomever is on my list(s) based on criteria.

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Campaigner

Email marketing solution

Marisa Stephens

Good tool for our specific needs, but could be easier to use

Used weekly for 2+ years
Reviewed 2018-06-19
Review Source: Capterra

We like the fact that we can send on behalf of our real estate agents and assign each contact to an owner. We have not found another product that can do that.

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Campaigner

Email marketing solution

Shelley Patterson

I like Campaigner and feel its benefits are worth the cost. I would refer others to use it.

Used weekly for 2+ years
Reviewed 2017-12-21
Review Source: Capterra

Simplicity.I like the sort and filter features for contacts. The reports are useful and the most features are very easy to use.

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Campaigner

Email marketing solution

Sara Gerardo

Mostly Amazing, but Glitchy

Used daily for less than 6 months
Reviewed 2018-04-10
Review Source: Capterra

We saw an increase in deliverability when we sent our emails compared to a prior software.I love the many, many template options. As someone in marketing, it's important to me that my clients' emails aren't boring or repetitive. The customer service is responsive and helpful.

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Campaigner

Email marketing solution

Ryan Pitman

I LOVE Campaigner!

Used daily for 2+ years
Reviewed 2018-03-22
Review Source: Capterra

I use this software for all my email campaigns. It has easy to use templates that make emailing SO EASY!

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Campaigner

Email marketing solution

Carolyn Arnold

Good enough to not shop around for other vendors

Used daily for 1-2 years
Reviewed 2018-05-24
Review Source: Capterra

reporting features are easy to access and compare with other emails we send out. That's all i have to say but there's a 100 character min requirement.

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Campaigner

Email marketing solution