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CartFox

Cloud-based SMS marketing solution for retail businesses

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CartFox Reviews

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17 reviews

Recommended

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Omar A.

Computer Software, 10,001+ employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Recover lost sales with Cartfox

Reviewed a month ago

it helped increase revenue with a very good ROI.

Pros

CartFox is easy to use and deploy. It helped us convert potential losses from abandoned carts into successful orders, as well as provided more personalized product recommendations post-sale to generate additional orders and increase our conversion rate. it's been a life-saver for our business

Cons

Cartfox meets our needs and there's nothing to complain about for now

Vendor response

We appreciate the feedback!

KA
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Khaled A.

Computer Software, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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CartFox : a great ROI

Reviewed a month ago

Overall, CartFox has been an excellent investment for our e-commerce business, it was a positive experience

Pros

CartFox is a game-changer for our business, it helped us increase our sales and conversion rates. CartFox is incredibly easy to use and set up. It's super easy to integrates with our website, and we were able to start using it right away. the post-purchase product recommendation helped drive in more and more orders. CartFox helped us recover lost sales by sending SMS to customers who have abandoned their carts, encouraging them to complete their purchase

Cons

the price may be high for small businesses bit it also has a high ROI.

Vendor response

Thanks for your honest review! We appreciate the feedback <3

AR
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Verified reviewer

Animation, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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The assistant CartFox

Reviewed a month ago
Pros

One of the most important features of the program is that it provides good communication service with customers and ease of express support

Cons

In most cases, the experience was nice, but this does not mean that there are no problems such as the program stopping suddenly, but the issue is resolved quickly

Vendor response

Thank you for your honest review, we greatly appreciate your feedback. We apologize for any inconvenience caused by the program stopping suddenly. The stability of the platform is one of our key ongoing efforts and we have plans to majorly improve the stability in the near future. We are constantly checking the performance of the platform and we will keep you informed of any updates or enhancements.

DS
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David S.

Computer Software, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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increased conversion rates for all my clients for basically zero effort

Reviewed 3 months ago

I own an IT & Business consulting company & recommend CartFox to my clients because so far it helped boost conversion rates for all my clients for basically zero effort

Pros

Easy to use, fair prices, fast and nice support team, constantly added new features and optimizations etc.

Cons

So far I have no bad experiences as a partner or bad feedback from clients!

Vendor response

Thank you for your review! Don't forget to message us if you have any questions in the future.

BZ
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Blaž Z.

Consumer Goods, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very great and easy to use

Reviewed 3 months ago

We are mostly using it for cart abandonment.

Pros

The implementation is very easy. We also have some custom fields on our website which was almost immediately resolved by their support which was very helpful. I also love that there is so many predefined texts in the program and the program is very easy to use and the reporting is very visual.

Cons

There are cheaper options on the market, but it is true they are not as easy to use and implement. So overall price/performance this is definitely the best choice especially for the EU markets, I do not know how is the competition in US

Vendor response

Thanks, Blaž! Our no. 1 priority is that we make an app that's simple to use and easy to understand, so we're glad we're doing this right!

KS
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Kostas S.

Retail, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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If you want your costs to be reduced, this is what you need

Reviewed 3 months ago
Pros

This app has managed to give us daily orders at such a low cost especially at a time when the costs from advertising platforms are sky high. We are very satisfied. the app is easy to use, and especially the customer service always there for us whenever we needed it, especially in the initial setup. They also have an explanatory PDF with the steps you need to follow. Thank you CartFox

Cons

So far we haven't seen anything negative

Vendor response

Thanks for sharing your feedback, Kostas! Don't hesitate to message us if anything comes up in the future.

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Mostafa K.

Computer Networking, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Full review for CartFox

Reviewed a month ago

A very nice and enjoyable experience

Pros

The program helped me communicate well at work and take my work a step forward by providing me with beautiful and useful features

Cons

I did not encounter any defects with the program, but I hope to develop customer service

Vendor response

Thank you for your review!

AM
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Amira M.

E-Learning, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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cartfox review

Reviewed a month ago

it was a really great experience

Pros

cartfox is easy to implement and has a great user interface.

Cons

their customer support took a while to respond, but there are no other drawbacks

Vendor response

Hey, thank you for the positive feedback! We're glad you enjoyed our service. Regarding our customer support - we're doing the best we can to answer all tickets immediately, but sometimes it can take a longer time due to increased demand. We apologize for any inconvenience this may have caused you.

se
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saad e.

Education Management, 201-500 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CartFox review

Reviewed 2 months ago
Pros

Easy implementation, and a really awesome support.

Cons

No Cons appeared yet, really great experience.

Vendor response

Thanks for your review!

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Logina E.

Computer & Network Security, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CartFox review

Reviewed a month ago
Pros

A useful program that has multiple features that help the user to communicate with customers

Cons

I did not face any problem, but if the customer service is improved, it will be better

Vendor response

Thank you for your review. We value your opinion and we are always looking for ways to improve our customer support. Did you have any specific issues with our customer support or is it just a general recommendation? Please feel free to reach out to us if you have any questions or concerns. We are here to help.

GC
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Giuseppe C.

Marketing and Advertising, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Cartfox is a great help!

Reviewed 3 months ago

Good

Pros

We’ve been using Cartfox for a few months now and it’s helping our business in converting more sales.

Cons

Some features might be missing but we are sure they will be implemented soon.

Vendor response

Hello Giuseppe, thank you for your review! It's our priority to improve the platform for our customers, so we'd love to hear which features you're missing. Best, Jernej from CartFox

JR
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Jernej R.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Outstanding app and good support

Reviewed 4 months ago

Huuuge ROI, extra friendly support team

Pros

I would recommend the app to all that want to boost their sales for minimum amount of money. We consistently get 10000% daily ROI. Paid 0.04 € and got 56 € out of it, amazing. The team really does seem to care about the client because their IT guy spent 40 minutes on a problem that wasn't even their fault 🤣

Cons

They could improve the overall looks of the graph but that's not really an important factor

Vendor response

Hello Jernej, thank you for your review, we appreciate your feedback! If you ever have any questions or suggestions for how we can further improve our app, please don't hesitate to reach out to us. We are always eager to hear from our users and incorporate their feedback into our ongoing development. Best, Team CartFox

SK
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Simon K.

Cosmetics, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Extremely satisfied with the sms program!

Reviewed 3 months ago

They connected my online store very quickly and set up all the necessary functions to make the program as efficient as possible! Their support is really great. Even the salespeople are flexible and helpful!

Pros

Support, whenever something is wrong, they come to help in a very short time!

Cons

The price, but it is even more expensive than the competition!

Vendor response

Thanks for your honest feedback, Simon!

JN
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Jan Nik J.

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best sms app ever, our sales went up 💥💥

Reviewed 3 months ago

The best

Pros

Weary effecfive, easy to use, fast app..

Cons

No cons actually dont know what to write here.

Vendor response

Thanks for your feedback, Nik! Don't hesitate to contact our team if anything comes up :)

DT
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Daniel T.

Furniture, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cartfox offer us easy abandoned carts recovery

Reviewed 3 months ago

Very useful, friendly support.

Pros

Easy settings, works without errors or bugs and we get back a lot of purchases from abandoned carts.

Cons

You have to pay 22 eur /month if you want personalized sender name.

Vendor response

Thanks for your honest feedback, Daniel!

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Jure Š.

Sports, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best business software out there💪

Reviewed 3 months ago
Pros

I liked all the new and returning customers, 90% of them came through our door because of CartFox.

Cons

Nothing came up yet, will update if it does 🤞

Vendor response

Thank you for your review, Jure! We appreciate the kind words.

JD
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Jaka D.

Furniture, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Slovenian Review

Reviewed 3 months ago

Amazing.

Pros

Simple use and great support, great translations

Cons

Honestly nothing so far, everything is just great!

Vendor response

Thanks for your review! We're very happy that you're satisfied with our platform :)