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Connecting Global Ecommerce

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ChannelEngine Features

Features Summary

Functionality

4.3

/5

44

Total features

107

11 categories

ChannelEngine features

API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Availability Management
Billing & Invoicing

Common features of Channel Management software

API
Activity Dashboard
Activity Tracking
Availability Management
Calendar Management
Campaign Management
Channel Analytics
Collaboration Tools

Screenshots

Contenders comparison

Functionality

4.3

/5

44

Price starts from

ic-pricetag

No pricing info

Total Features

107

Unique features

  • Access Controls/Permissions

  • Order Tracking

  • Marketplace Integration

  • Real-Time Reporting

Functionality

4.6

/5

265

Price starts from

ic-pricetag

No pricing info

Total Features

22

Features in Common

18

Unique features

  • Campaign Analytics

  • Marketing Automation

  • ROI Tracking

  • Multi-Campaign

Functionality

4.5

/5

246

Price starts from

80

Per month

Total Features

15

Features in Common

11

Unique features

  • Multi-Channel Sync

  • Online Booking

  • Room Inventory

  • Restriction Management

Common ChannelEngine comparisons

Reviewers who mentioned features said:

AB
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Alexander B.

Consumer Electronics, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Sell where people shop with ChannelEngine

Reviewed a year ago

- Very satisfied - Great team and collaboration- Very much customer-centric, looking for joint growth

Pros

- User-friendly UI- Great onboarding experience- Continuous improvements on channel interfaces- Incorporating suggestions, and taking feedback seriously- Adding new features almost every month- Pioneering new channels and geographies

Cons

- Beta channels come with quite some child-diseases- Reporting capabilities, notifications, and user roles can be improved

ML
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Martijn L.

Business Supplies and Equipment, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Accelerating growth in multiple regions

Reviewed a year ago

Thanks to the support of Channel Engine we are now capable of scaling on multiple marketplace at a higher pace.

Pros

Channel Engine has been essential in scaling our business on multiple platforms / marketplaces across regions: not only Amazon in the US and EMEA, but also 'local'marketplaces in Germany, The Netherlands and France. Still working on scaling to other platforms, with the full support and engagement of the customer success managers.

Cons

US integrations were delayed due to some critical differences between the Euopean and US markets. This is being handled, however, a deeper understanding of the intricate details of the doing business in the US (Tax issues) should have been a known.However, CE-team is adequately following up and setting up a separate test environment for the US market.

EC
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Emmy C.

Consumer Goods, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Advanced, user-friendly and efficient software

Reviewed a year ago
Pros

ChannelEngine is a user-friendly integrator which is understandable by almost everyone. The integration process is well guided, the level of support offered (both customer/general and technical) is high and there is a very extensive database of helpful articles. The software itself is extensive in terms of features but still manageable.

Cons

The software sometimes struggles with the amount of data within a tenant/account containing many articles. However, this has already improved significantly over the past two years.

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Marina C.

Internet, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The perfect tool to expand my business online

Reviewed a year ago

I love the functionality it's so precious and the inventory management has been especially helpful as it helps me maximize my sales and keep my stock up to date in real time.

Pros

I love its ease of use and its ability to integrate with different platforms, such as my online store and other sales channels.

Cons

Sometimes when I have a problem or query it can take a little time to get a response from the customer support team.

FP
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Fred P.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Met recht een SaaS oplossing

Reviewed 3 years ago

Door ChannelEngine hebben wij ons aantal verkoopkanalen binnen een paar maanden kunnen uitbreiden van 3 naar 12 verkoopkanalen door heel Europa.

Pros

De content opties binnen ChannelEngine zijn ideaal voor ons kleine team, waarin wij niet genoeg tijd hebben om voor ieder platform zoals Amazon en Bol.com steeds content aan te leveren. Door het instellen van regels en vaste mappings kunnen met hoge snelheid nieuwe artikelen worden ingeschoten op de verschillende platforms. Dat is een tijdsinvestering in CE, die zich heel snel terugbetaalt.

Cons

Niet alles gaat altijd goed via ChannelEngine, maar daarvoor hebben ze wel een zeer betrokken en snelle support afdeling om samen de juiste oplossing mee te zoeken.

Showing original review in Dutch. See translation

MS
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Milan S.

Marketing and Advertising, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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ChannelEngine review

Reviewed 10 months ago

Het is enorm fijn om gebruik te maken van ChannelEngine. Ik zou het elk E-commerce bedrijf gericht op marketplaces aanbevelen.

Pros

De implementatiegemak van de software. Verder maakt ChannelEngine het vrij gemakkelijk om nieuwe platformen toe te voegen aan ons portfolio. Dit is mede mogelijk door de fijne begeleiding van de support teams van ChannelEngine.

Cons

Helaas komt het nog wel eens voor dat data verspringt of dat er gegevens niet juist worden geïmporteerd/exporteert. Wel pakt de support deze issues snel op.

Showing original review in Dutch. See translation

Cv
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Charlotte v.

Retail, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use and pro-active integrator for all marketplace activities

Reviewed a year ago

Great solution for external channel management, regarding orders, stock, content etc. No direct integration needed with several marketplace channels which saves us a great deal of time and custom work.

Pros

Good customer service, willingness to help and proactiveness. Easy to use and nice overviews of errors, listed products etc. Documentation of all channels are available as well.

Cons

There's nothing not to like to be honest.

KS
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Kees S.

Marketing and Advertising, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Review Kees Smit

Reviewed a year ago

Channelengine is een essentiele software voor de moderne E-Commerce.

Pros

Het gemak en de overzichtelijkheid wat ChannelEngine biedt is van enorm belang. Verder kunnen wij alles doen via ChannelEngine; integraties, content beheren, voorraad synchroniseren en nog veel meer.

Cons

Het klantcontact van ChannelEngine kan nog verbeterd worden. Soms moet je meerdere werkdagen wachten op een reactie. Dit kan gevolgen voor de bedrijfsvoering hebben.

Showing original review in Dutch. See translation

GV
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Gertjan V.

Consumer Goods, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Sturdy package with a lot of functionalities

Reviewed 3 years ago
Pros

The software is easy to use and has a lot of functionalities. We like the fact that we can use advanced mapping settings to make sure our content will fit the template of each marketplce we are selling on. It is also really easy to add new channels and their account management is great. Channelengine is growing rapidly and does a great job at developing functionalities that their customers need. They are fully aware of the fact that their customers' opinions and experiences are a key factor in their product development.

Cons

Since we have a lot of products (over 400.000), the software does struggle a bit with the sheer volume of data. Some pages have long loading times and the software feels sluggish.

Mv
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Matthijs v.

Wholesale, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ChannelEngine feedback

Reviewed a year ago

Amazed by the ChannelEngine features and possibilities. Also in cooperation with our success manager, we are able to easily manage different marketplaces and expand to other new channels.

Pros

Content mapping, price rules, feedback why products are not published, customer care, Order management.

Cons

Repricer doesn't work for all situations. We often lose to much unnecessary margin because the repricer does not increase the price when possible. For example: price gets repriced from 200 to 170 to win the buy box. Competitions offer gets offline, which makes it possible to bring the price back to 200 and still have the buy box, but our repricer does not do that (yet).It would also be a really nice feature if we could see the % of each field in de mapping stage that is correctly filled. For example: Required field X in Category Y has 97% successfully filled fields.Currently we can not see this on the mapping page. It would also be very effective if ChannelEngine shows us the products with empty fields (3%).

vv
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valerie v.

Textiles, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Positieve ervaring met Channel Engine

Reviewed a year ago

Nu wij één platform hebben waar wij alle content voor verschillende marketplaces kunnen delen scheelt dit heel veel tijd in het verrijken van de content.

Pros

Channel Engine is erg makkelijk in gebruik. Zowel voor het verrijken van de content als het koppelen van nieuwe marketplaces is gemakkelijk. Daarnaast is het service level ook goed.

Cons

Omdat er zoveel data samengevoegd wordt in Channel Engine kan het af en toe wat langzamer werken. Daarnaast zou het fijn zijn als er meer mogelijkheden zijn met het dashboard zoals bijvoorbeeld een CSV export uitdraaien.

Showing original review in Dutch. See translation

NL
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Noni L.

Luxury Goods & Jewelry, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great

Reviewed a year ago

Pretty well integrations were easy.

Pros

It’s very user friendly and has a great overview.

Cons

If there is an error we can’t do anything since CE is connected to all of our MP’s

GB
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Guido B.

Health, Wellness and Fitness, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Friendly to use

Reviewed a year ago
Pros

Just the main priorities. The order management, stock.

Cons

The integration with Amazon is not really working

Rv
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Rick v.

Wholesale, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Personal review

Reviewed a year ago
Pros

It was easy to push content and enable different marketplaces. Orderflow goes really smooth same with returns.

Cons

I do not always understand the wiki but customer service is able to enlighten me when needed.

OH
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Ondrej H.

Consumer Goods, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to use! Very good value for money!

Reviewed 3 years ago
Pros

Channel Engine is very user-friendly and intuitive software that we've worked. Well described technical documentation. Easy to integrate.

Cons

Limited catalogue management options. Missing global rules options.

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Liliana a.

Marketing and Advertising, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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An essential solution for growth in e-commerce

Reviewed a year ago

This platform has completely transformed my online selling strategy and significantly expanded my global reach.

Pros

The ability to integrate my online store with multiple marketplaces and sales channels around the world and now I can reach a much wider audience and in turn take advantage of sales opportunities on different platforms, without having to deal with tedious task management. inventory and update of products manually.

Cons

I sometimes experience delays in inventory syncing and product updates across different sales channels.

EN
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Erwin N.

Internet, 10,001+ employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ChannelEngine review

Reviewed a year ago
Pros

It is very easy to use and connect to different channels

Cons

Data import from different platforms could be easier