Cision vs Critical Mention Comparison

Overview

Cision is a PR management, digital marketing and media relations software that provides one of the most comprehensive global...

Search TV, radio, online news and social media in real-time with the industry's fastest media monitoring service.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.8

(68)

5

4

3

2

1

21

28

10

5

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.6

(5)

5

4

3

2

1

3

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

While many will say that the platform is a bit dated, Cision remains the gold standard in its field. The reliability, usability, and overall data quality makes me an extremely satisfied customer.
It's very comprehensive and has great customer support. You actually get an account manager which is helpful when you are first setting yourself up on the platform.
I was actually the person who convinced my boss to purchase Cision for a start-up I was at in 2018. It was helpful, but I'm not sure if it was entirely worth the expense.

Pros

Cons

Horrifically bad value for money - our worst software purchase of 2017.
We sent out a first press release and the results were terrible.
Cision isn't always the most user-friendly/easy on the eyes. It can be awkward to fill out press releases, and they look different once they're published.

Cons

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features1
  • @mentions
  • API
  • Activity Dashboard
  • Ad hoc Analysis
  • Automatic Notifications
  • Built-In Database
  • Contact Database
  • Contact Management
  • Customizable Reporting
  • Customizable Templates
  • Data Visualization
  • Keyword Tracking
  • Monitoring
  • Online Forums
  • Real Time Data
  • Real Time Monitoring
  • Search Functionality
  • Social Network Marketing
  • Social Performance Management
  • Video Editing
  • Video Streaming
  • Visual Analytics
  • Total features22
  • @mentions
  • API
  • Activity Dashboard
  • Ad hoc Analysis
  • Automatic Notifications
  • Built-In Database
  • Contact Database
  • Contact Management
  • Customizable Reporting
  • Customizable Templates
  • Data Visualization
  • Keyword Tracking
  • Monitoring
  • Online Forums
  • Real Time Data
  • Real Time Monitoring
  • Search Functionality
  • Social Network Marketing
  • Social Performance Management
  • Video Editing
  • Video Streaming
  • Visual Analytics

Integrations

  • Total integrationsN/A
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Cision vs. Critical Mention

See how Cision and Critical Mention stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.