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CleverTap vs Elina Comparison

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Overview

CleverTap helps you retain your mobile users. It brings together user data with an omnichannel approach on a centralized...

Elina is a cloud-based property management platform designed for serviced apartments, hotels & vacation rental properties....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

50

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

5

4

3

2

1

12

6

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.4

5

4

3

2

1

36

10

1

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

Pros

They have a fantastic customer success team that has been very responsive to all our calls and emails. The results have been amazing.
Real-time insights and analytics, We have used web pop-ups and emails extensively. They have a fantastic customer success team that has been very responsive to all our calls and emails.
Additionally, we find the ability to drill down into the user's timeline of app events pretty useful to identify issues with the work flow and how to improve the UX.

Pros

The System is user friendly and no question on the systems functionally is ever too much for the Elina Cares team to help and guide you with, Would highly recommend the system and the Team, Thanks.
I can highly recommend having a partner that offers you a state of the art, responsive design website with a very easy to use CMS as well the perfectly matching hotel software.
We are positive to see what the future brings - Thanks for a good cooperation and service delivery.

Cons

It's just become a bit costly now for smaller companies.
The analytics and reporting is very buggy. The reports that come in for campaigns are also very difficult to understand, making it tough to fix.

Cons

The deposit rules can be a bit riged and sensitive to amendments to booking which may lead to customers being over charged on occasions.
As a serviced apartment operator we take payment in advance and this is a problem we've found with a lot of systems.
When we reached their CEO to hear our problems rather than listen and understand he turned the system off.
  • Vendor responds to reviews
  • Last review13 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features65
  • AB Testing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Administrative Reporting
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Behavior Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Tracking
  • Channel Attribution
  • Channel Management
  • Cohort Analysis
  • Commission Management
  • Contact Management
  • Contextual Targeting
  • Conversion Rate Optimization
  • Conversion Tracking
  • Credit Card Processing
  • Customer Activity Tracking
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable CTAs
  • Customizable Templates
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Demographic Data
  • Device Targeting
  • Distribution Management
  • Drip Campaigns
  • Dynamic Content
  • Email Management
  • Email Marketing
  • Employee Management
  • Engagement Tracking
  • Event Triggered Actions
  • Expiry Notifications
  • Extended Stay
  • Financial Analysis
  • Financial Management
  • For Vacation Rentals
  • Front Desk Management
  • Funnel Analysis
  • GDS/OTA Integration
  • Geotargeting
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • In-App Events Tracking
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Landing Pages/Web Forms
  • Lead Management
  • Lead Nurturing
  • Location-Based Marketing
  • Maintenance Management
  • Marketing Automation
  • Mobile Access
  • Mobile Alerts
  • Multi-Campaign
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multi-Property
  • Multivariate Testing
  • Notification Scheduling
  • Online Booking
  • Online Payments
  • Owner Statements
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Portfolio Management
  • Predictive Analytics
  • Price / Margin Management
  • Prioritization
  • Promotions Management
  • Push Notifications
  • Rate Management
  • Real Time Analytics
  • Recurring/Subscription Billing
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Retention Tracking
  • Revenue Management
  • Revenue Tracking
  • Reviews Management
  • Room Booking
  • SMS Messaging
  • Sales Tax Management
  • Segmentation
  • Self Service Portal
  • Single Property
  • Social Marketing
  • Social Media Monitoring
  • Tax Management
  • Template Management
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Trend Analysis
  • Uninstall Tracking
  • Vacancy Management
  • Vendor Management
  • Visual Notifications
  • Web Notifications
  • Website Analytics
  • Website Integration
  • Website Management
  • Website Visitor Tracking
  • WordPress Integration
  • Work Order Management
  • Total features66
  • AB Testing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Administrative Reporting
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Behavior Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Tracking
  • Channel Attribution
  • Channel Management
  • Cohort Analysis
  • Commission Management
  • Contact Management
  • Contextual Targeting
  • Conversion Rate Optimization
  • Conversion Tracking
  • Credit Card Processing
  • Customer Activity Tracking
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable CTAs
  • Customizable Templates
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Demographic Data
  • Device Targeting
  • Distribution Management
  • Drip Campaigns
  • Dynamic Content
  • Email Management
  • Email Marketing
  • Employee Management
  • Engagement Tracking
  • Event Triggered Actions
  • Expiry Notifications
  • Extended Stay
  • Financial Analysis
  • Financial Management
  • For Vacation Rentals
  • Front Desk Management
  • Funnel Analysis
  • GDS/OTA Integration
  • Geotargeting
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • In-App Events Tracking
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Landing Pages/Web Forms
  • Lead Management
  • Lead Nurturing
  • Location-Based Marketing
  • Maintenance Management
  • Marketing Automation
  • Mobile Access
  • Mobile Alerts
  • Multi-Campaign
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multi-Property
  • Multivariate Testing
  • Notification Scheduling
  • Online Booking
  • Online Payments
  • Owner Statements
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Portfolio Management
  • Predictive Analytics
  • Price / Margin Management
  • Prioritization
  • Promotions Management
  • Push Notifications
  • Rate Management
  • Real Time Analytics
  • Recurring/Subscription Billing
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Retention Tracking
  • Revenue Management
  • Revenue Tracking
  • Reviews Management
  • Room Booking
  • SMS Messaging
  • Sales Tax Management
  • Segmentation
  • Self Service Portal
  • Single Property
  • Social Marketing
  • Social Media Monitoring
  • Tax Management
  • Template Management
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Trend Analysis
  • Uninstall Tracking
  • Vacancy Management
  • Vendor Management
  • Visual Notifications
  • Web Notifications
  • Website Analytics
  • Website Integration
  • Website Management
  • Website Visitor Tracking
  • WordPress Integration
  • Work Order Management

Integrations

  • Total integrations12
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations12
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier