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CleverTap vs RMM Comparison

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Overview

CleverTap helps you retain your mobile users. It brings together user data with an omnichannel approach on a centralized...

Category Leaders

N-able RMM is a remote monitoring and management platform designed to make managing, maintaining, and protecting IT easy.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

50

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

5

4

3

2

1

12

6

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.4

5

4

3

2

1

37

26

3

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

They have a fantastic customer success team that has been very responsive to all our calls and emails. The results have been amazing.
Real-time insights and analytics, We have used web pop-ups and emails extensively. They have a fantastic customer success team that has been very responsive to all our calls and emails.
Additionally, we find the ability to drill down into the user's timeline of app events pretty useful to identify issues with the work flow and how to improve the UX.

Pros

What i like most about SolarWinds RMM is the the integration of multiple software solutions in one location. Also the SSO to other RMM software like Backup is great.
SolarWinds has a great solutions and been happy with the support. They give generous discounts and allow very attractive solutions to provide more features and products to our clients.
They are responsive, helpful, and reliable. Their forum is full of advise from other users and it is a great resource not just for solarwinds products, but in general.

Cons

It's just become a bit costly now for smaller companies.
The analytics and reporting is very buggy. The reports that come in for campaigns are also very difficult to understand, making it tough to fix.

Cons

I got a call that we would get extra charges and the value of the product dropped. I paid and asked to cancel.
Needs training to use, so many things to do, it can become easy to get lost or forget where the lesser tools are placed or what their called.
The biggest problem is that the agent can really take over CPU and memory.
  • Vendor responds to reviews
  • Last review13 days ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features65
  • AB Testing
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Anti Virus
  • Approval Process Control
  • Archiving & Retention
  • Asset Management
  • Asset Tracking
  • Automated Scheduling
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • Bandwidth Monitoring
  • Behavior Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • CPU Monitoring
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Tracking
  • Capacity Management
  • Categorization/Grouping
  • Change Management
  • Channel Attribution
  • Client Management
  • Client Portal
  • Cohort Analysis
  • Collaboration Tools
  • Compliance Management
  • Configuration Management
  • Connectivity Management
  • Contextual Targeting
  • Contract/License Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Credential Management
  • Customer Activity Tracking
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable CTAs
  • Customizable Reports
  • Customization
  • Dashboard
  • Data Extraction
  • Data Visualization
  • Demographic Data
  • Deployment Management
  • Device Targeting
  • Disaster Recovery
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Engagement Tracking
  • Event Logs
  • Event Triggered Actions
  • Expiry Notifications
  • Filtering
  • Financial Analysis
  • For MSPs
  • Funnel Analysis
  • Geotargeting
  • Help Desk Management
  • IP Address Monitoring
  • IT Asset Management
  • In-App Events Tracking
  • Incident Management
  • Internet Usage Monitoring
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Nurturing
  • Live Chat
  • Location Tracking
  • Location-Based Marketing
  • Maintenance Scheduling
  • Marketing Automation
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Marketing
  • Multivariate Testing
  • Network Analysis
  • Network Monitoring
  • Network Resource Management
  • Network Wide Management
  • Notification Scheduling
  • Password Management
  • Patch Management
  • Patch Prioritization
  • Patch Testing
  • Performance Metrics
  • Policy Management
  • Portfolio Management
  • Predictive Analytics
  • Problem Management
  • Project Management
  • Project Time Tracking
  • Push Notifications
  • Real Time Analytics
  • Real Time Monitoring
  • Real-time Alerts
  • Release Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update / Installation
  • Reporting/Analytics
  • Resource Management
  • Retention Tracking
  • Revenue Tracking
  • Risk Analytics
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Scheduling
  • Segmentation
  • Self Service Portal
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Social Marketing
  • Social Media Monitoring
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Task Management
  • Task Scheduling
  • Template Management
  • Time & Expense Tracking
  • Transaction History
  • Trend Analysis
  • Uninstall Tracking
  • Uptime Reporting
  • Usage Tracking/Analytics
  • Virtual Machine Monitoring
  • Visual Notifications
  • Vulnerability Scanning
  • Web Notifications
  • Web Traffic Reporting
  • Website Analytics
  • Website Visitor Tracking
  • Work History
  • Total features100
  • AB Testing
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Anti Virus
  • Approval Process Control
  • Archiving & Retention
  • Asset Management
  • Asset Tracking
  • Automated Scheduling
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • Bandwidth Monitoring
  • Behavior Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • CPU Monitoring
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Tracking
  • Capacity Management
  • Categorization/Grouping
  • Change Management
  • Channel Attribution
  • Client Management
  • Client Portal
  • Cohort Analysis
  • Collaboration Tools
  • Compliance Management
  • Configuration Management
  • Connectivity Management
  • Contextual Targeting
  • Contract/License Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Credential Management
  • Customer Activity Tracking
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable CTAs
  • Customizable Reports
  • Customization
  • Dashboard
  • Data Extraction
  • Data Visualization
  • Demographic Data
  • Deployment Management
  • Device Targeting
  • Disaster Recovery
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Engagement Tracking
  • Event Logs
  • Event Triggered Actions
  • Expiry Notifications
  • Filtering
  • Financial Analysis
  • For MSPs
  • Funnel Analysis
  • Geotargeting
  • Help Desk Management
  • IP Address Monitoring
  • IT Asset Management
  • In-App Events Tracking
  • Incident Management
  • Internet Usage Monitoring
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Nurturing
  • Live Chat
  • Location Tracking
  • Location-Based Marketing
  • Maintenance Scheduling
  • Marketing Automation
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Marketing
  • Multivariate Testing
  • Network Analysis
  • Network Monitoring
  • Network Resource Management
  • Network Wide Management
  • Notification Scheduling
  • Password Management
  • Patch Management
  • Patch Prioritization
  • Patch Testing
  • Performance Metrics
  • Policy Management
  • Portfolio Management
  • Predictive Analytics
  • Problem Management
  • Project Management
  • Project Time Tracking
  • Push Notifications
  • Real Time Analytics
  • Real Time Monitoring
  • Real-time Alerts
  • Release Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update / Installation
  • Reporting/Analytics
  • Resource Management
  • Retention Tracking
  • Revenue Tracking
  • Risk Analytics
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Scheduling
  • Segmentation
  • Self Service Portal
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Social Marketing
  • Social Media Monitoring
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Task Management
  • Task Scheduling
  • Template Management
  • Time & Expense Tracking
  • Transaction History
  • Trend Analysis
  • Uninstall Tracking
  • Uptime Reporting
  • Usage Tracking/Analytics
  • Virtual Machine Monitoring
  • Visual Notifications
  • Vulnerability Scanning
  • Web Notifications
  • Web Traffic Reporting
  • Website Analytics
  • Website Visitor Tracking
  • Work History

Integrations

  • Total integrations12
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations8
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier