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CleverX Reviews - Page 3

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101 reviews

Recommended

AS
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Andrea S.

Marketing and Advertising, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good platform, improving with time

Reviewed 3 months ago
Pros

The customer interface is fairly easy to navigate, which is appreciated.

Cons

Inconsistent customer support, different experiences depending on which browser is used.

ZL
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Zachariah L.

Automotive, 501-1,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Useful service

Reviewed 3 months ago
Pros

Variety of areas you can explore across the website and dashboard.

Cons

The information you can access is both very vast but also can be very specific and limiting.

JB
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Josh B.

Retail, 1,001-5,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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CleverX fan!

Reviewed 3 months ago
Pros

The range of data and insight available for a breadth of industries, categories, etc.

Cons

The turnaround time for market research can sometimes be slow.

MC
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Matteo C.

Market Research, 201-500 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Excellent platform and support

Reviewed 3 months ago
Pros

I love the ease with which I can set up and respond to a survey. The process is very seamless and makes it quick to get reliable results.

Cons

Sometimes there are lags in response from the support team, but this issue isn't particular to CleverX itself. I still think they're much better than its competitors.

MJ
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Máni J.

Marketing and Advertising, 501-1,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Great research platform

Reviewed 2 months ago
Pros

The CleverX platform is easy to use and reward settlements are usually very fast.

Cons

The research projects can be somewhat repetitive

SK
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Steven K.

Marketing and Advertising, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great Site for Market Research

Reviewed 3 months ago

The overall experience with CleverX has been great. Really interesting and informative market research.

Pros

Great for research into advertising and marketing trends and preferences. Also a great way to evaluate IT uses across business platforms.

Cons

Payment for completing market research takes a very long time.

LR
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Laricea R.

Retail, 501-1,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Super easy survey solution

Reviewed 3 months ago
Pros

Very intuitive and easy to use, lots of options

Cons

I liked everything, nothing to comment here

HO
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Harvey O.

Marketing and Advertising, 201-500 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great market research company

Reviewed 3 months ago
Pros

I've used the platform for completing market research for around 2 years. The support managers who reach out are knowledgeable and quick to reply. They have also done a great job only putting forward relevant forms for my expertise.

Cons

I only wish there were more to complete!

LS
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Laurence S.

Pharmaceuticals, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Outstanding Platform

Reviewed 3 months ago
Pros

Easy to use interface with great customer support

Cons

Lag in project payments for some projects and payments via gift cards

GM
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Greg M.

Marketing and Advertising, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great company!

Reviewed 3 months ago
Pros

Provides excellent market research for myself and my company.

Cons

I don't have anything bad to say about this company.

JC
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James C.

Financial Services, 1,001-5,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good platform for information exchange

Reviewed 3 months ago
Pros

Easy to connect with experts in many different areas and industries.

Cons

Companies can reach out to you via CleverX but set up a call with a different method to avoid paying for your consultation time. Support is also slow to respond ( more than 24 hours in my experience)

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Verified reviewer

Marketing and Advertising, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Leveraging expertise for market research opportunities

Reviewed 3 months ago

On the user/expert side, CleverX is easy to use and reliable.

Pros

CleverX is easy to use and once you have a profile set up there are frequent opportunities to participate in market research, be it surveys and/or longer form interviews.

Cons

The dashboards for payment can confusing, and sometimes you might think you qualify for a survey/project but the system will remove you from the consideration set.

SL
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Stefanie L.

Education Management, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Review CleverX

Reviewed 3 months ago

My overall experience is good and would recommend it to others

Pros

I like most of its functionality and the reporting features the most.

Cons

It can get pricey. If it can be more AI driven with its content and analytics that would be helpful.

SH
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Steve H.

Consumer Services, self-employed

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Solid platform with robust services.

Reviewed 3 months ago

Very good experience overall, highly recommend.

Pros

Great platform with a robust suite of tools and a wide variety of information.

Cons

Nothing that is a consistent frustration.

MG
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Maria G.

Airlines/Aviation, 5,001-10,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Worth joining

Reviewed 3 months ago

Deeply satisfactory. I would replace everyone to join it.

Pros

The amount of projects available and how easy it is to work with them. You fix the time whenever works for you.

Cons

There is nothing I feel that needs to be improved.

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Mark R.

Construction, 501-1,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great company

Reviewed 3 months ago
Pros

- quick responses - good to use for research - friendly customer service - interesting research projects

Cons

- not much really, they are very good at what they do, I would say they are highly recommended

MH
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Mia H.

Retail, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We love CleverX

Reviewed 3 months ago

My company uses CleverX for market research and we love how easy and effective it is

Pros

Easy to use, helps me learn more about other companies and businesses

Cons

Honestly there is not much to dislike! Can't complain

MC
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Marina C.

Biotechnology, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Brilliant, fund and interesting projects

Reviewed 3 months ago

It's a great way to take part in some brilliant projects with the largest brads

Pros

Great opportunities to work with some of the largest brands.

Cons

Projects can take sometime to process but it's all explained.

NP
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Neil P.

Retail, 201-500 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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User testing at its easiest

Reviewed 3 months ago
Pros

Rex is easy to deploy faster. Use guess you quick testing to help change your decisions for the better.

Cons

Much to not like, really think this is one of the better testing platforms

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Hector L.

Retail, 10,001+ employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect solution to your research needs

Reviewed 3 months ago
Pros

How easy it is to set up your surveys and execute them swiftly. The quality of respondents provides accurate results.

Cons

There are sometimes too many options to pick from

RL
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Rick L.

Retail, 10,001+ employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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World class

Reviewed 3 months ago

Of the platforms weve used, one of the best hands down

Pros

Super easy to use, fast turnaround on results

Cons

No real negative feedvack thus far. Higher frequency of reviews would be nice.

ES
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Emma S.

Consumer Goods, 10,001+ employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Would highly recommend

Reviewed 3 months ago

Great experience, really expanded our ability to engage and draw meaningful insights

Pros

Ease of use and overall user experience

Cons

That it’s not free, still have to pay for the service

JO
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Jorge O.

Consumer Electronics, 501-1,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Simple, Quick and Good to go

Reviewed 3 months ago
Pros

Variety of themes, good sample size, ease to use, good customer support

Cons

payments take a long time to arrive to consultants compared to other similar companies.

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Verified reviewer

Insurance, 5,001-10,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good Consulting Opportunities

Reviewed 3 months ago
Pros

I like that the survey opportunities tend to be on interesting topics, and they pay fairly well.

Cons

They are not always very responsive to inquiries.

Mh
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Mhairi h.

Marketing and Advertising, 201-500 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Useful for extra money

Reviewed 3 months ago
Pros

Easy way to do surveys and make some extra money- survey platform works well

Cons

Payouts can be slow and not always follow the same time to payout