Click2Mail Features

Click2Mail

Cloud-based Print to Postal Mail Outsourcing

4.41/5 (49 reviews)

Click2Mail Features In Depth

Design Templates Free design templates are provided for all products within Click2Mail. These design templates allow for the freeform design of document content, using most commercial document design packages to customize the templates. Although multiple document formats are supported, the most common formats used by Click2Mail users are postcards, letter mail, flyers, brochures and booklets. This allows for a wide choice of mailer size and broad utility for businesses.

Select a template category to begin working on your new project, choosing between options like product sheets, postcards, flyers, and booklets. Once you’ve chosen your layout and composed your message in the online document editor, you’ll be able to import your mailing list and prepare your mail pieces for distribution.

Web-Based Document Editor Using Click2Mail’s cloud-based document editor and design tools, along with inline list hygiene and management features, Click2Mail users are able to create their mail pieces entirely online. This allows business owners to build their own mail pieces, and frees them from having to work with expensive graphic designers when creating newsletters, brochures, and other direct mail pieces.

Using the document editor, you can easily drag-and-drop various elements (like text and images) around your page. Add shapes and lines for stylistic flourishes. Click2Mail’s auto-save feature ensures that you’ll never lose an update by accident. When you’re done designing your mail piece, just click “Save and Close” and move onto the next step.

Managing Mailing Lists Direct mail pieces need to have somewhere to go. With Click2Mail, businesses can upload their mailing lists or import records manually. This information is seamlessly transmitted to one or more of the Click2Mail’s printing plants, and it’s automatically printed on all flyers and postal pieces being sent out.

In addition to basic list hygiene features, Click2Mail also offers targeting mailing lists as downloads in real-time. Choose lists from some of the word’s most respected sources, and decide whether your mailers should be addressed to “Resident” or by individual name.

Address Standardization Click2Mail automatically standardizes all U.S. postal addresses, based on every user upload. Address standardization corrects for minor errors (like misspelled street names, for example) and flags undeliverable addresses. This enables users to correct or delete those addresses before mailing, which ultimately saves businesses money.

Standard addresses are considered those that can be found in the U.S. Postal Service’s master database. These are considered valid and deliverable. Non-standard addresses are those that do not match a known address in the database. Because mail with non-standard addresses typically incur penalties, such as a forfeiting of the discounted mixed AADC Automation postage rate, Click2Mail flags these non-standard addresses and encourages users to correct them before their mail pieces are distributed.

Competitor Feature Comparison

API
Analytics/ROI Tracking
CASS Certified
Data Import/Export
Delivery Tracking
Design Management
Event Triggered Actions
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
Mailer Templates
Mailing List Purchasing
Mailing List Scrubbing
Mailing Services Integration
NCOALink Processing
Order Management
PAVE Certified Presorting
Printing Services Integration
Projections
Quotes/Estimates
Reporting/Analytics
Visit WebsiteCompare App
API
Analytics/ROI Tracking
CASS Certified
Data Import/Export
Delivery Tracking
Design Management
Event Triggered Actions
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
Mailer Templates
Mailing List Purchasing
Mailing List Scrubbing
Mailing Services Integration
NCOALink Processing
Order Management
PAVE Certified Presorting
Printing Services Integration
Projections
Quotes/Estimates
Reporting/Analytics
Learn moreCompare App
API
Analytics/ROI Tracking
CASS Certified
Data Import/Export
Delivery Tracking
Design Management
Event Triggered Actions
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
Mailer Templates
Mailing List Purchasing
Mailing List Scrubbing
Mailing Services Integration
NCOALink Processing
Order Management
PAVE Certified Presorting
Printing Services Integration
Projections
Quotes/Estimates
Reporting/Analytics
Visit WebsiteCompare App

Mobile apps

iOS App


6 reviews

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Click2Mail Feature Reviews

25 reviewers had the following to say about Click2Mail's features:

Anonymous
(Construction company, myself only employees)

Easy for a novice

2018-08-16

I was looking to gain more customers and spread the word about my window business.

Pros

It was pretty easy to navigate and figure out the template provided.

Cons

More templates offerings are needed and examples of other successful campaigns for particular categories.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Federico G.

Great service, great value

2018-08-10

It's great value for the price. It's professional, up-to-date, and friendly.

Pros

It's flexible and powerful enough to facilitate integration with your own graphic design software.

Cons

Maybe the templates could be a little more clear on the spaces that are reserved for the address, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Yasir L.

Good Service

2018-08-19

Overall I'm somehow satisfied. Plan on continue using them.

Pros

For the most part the system is easy to use.

Cons

The management of the projects or edition of the files on my postcards is sometimes not so easy to use

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Tigran K.

Cheap but extremely poorly designed

2021-07-20

Inexpensive marketing campaigns are good, but the website is not done correctly.

Pros

It is cheap and has all functionality I need for off-market mail campaigns. I like that I can feed a CSV file and generate a stack of postcards that can be sent for 50cents a piece.

Cons

Extremely poorly working interface. Buttons not working, fields are not populated, errors thrown.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Phil B.

Great Personal Help if Needed

2018-08-13

Provides Personal touch to all clients current and future.

Pros

Also has great selection of products and templates. It also has international mailing.

Cons

A little difficult to rearrange mailing list data.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael A.

Verified Reviewer

Excellent Service

2015-03-05

Our clients love the fact letters and postcard campaigns we include in our catering software can be sent out automatically while they sleep.

Pros

Thanks to their API, our life is easy!

Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
(Environmental Services company, myself only employees)

Good outcome

2018-08-13

If they had proof of mailing that includes the full address, tracking number and my own name to submit as proof to third parties that the order was mailed, it would be more useful for business purposes.

Pros

Clear and easy to use.

Cons

I would like a proof of mailing that includes the full address, tracking number and my own name to submit as proof to third parties that the order was mailed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Austin R.

This is a very effective way to send mail from automated systems.

2018-02-13

Pros

This service provides a large variety of direct mail templates and even provides a way to create your own.

Cons

Setting up custom templates is not very straightforward or intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No

Response from Click2Mail


Thank you for your insightful and candid review of Click2Mail. We've worked very hard to create the most effective mailing automation technology in the market and your comments on that effort are appreciated. Last month we began working with a world class UI/UX design firm with a goal of improving our user interface by making it more modern, straightforward and intuitive. Stay tuned and we'll hope to surprise you with a better user experience later this year.

Read more
Ryan L.

Best Service

2017-01-24

Quickest turnaround Easy to create Tracking on every mailing Mailed on time Data insert is a huge plus

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Kevin H.

Great All Around Service

2018-08-13

The service was great. Great quality, quickness, and prices.

Pros

Everything was pretty simple to use, and could customize as needed.

Cons

The templates could be a little more adaptable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Marcy D.

Exceed my expectations everytime

2019-02-11

The production turn around time is amazing.

Pros

The download templates for each product make it much easier to quickly and easily design a project to be uploaded and printed via Quick2 Mail.

Cons

Can not edit a document after uploading word document.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Pedro S.

Verified Reviewer

Really bad product

2019-02-26

Pros

easy to use API's practical to integrate with your software

Cons

really slow shipping sometimes skewed printing and other printing defects bad customer support

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: GetApp
Helpful?   Yes   No
Read more
David F.

Makes mailers fun

2021-07-30

Pros

It used to be a real project sending out mailers.

Cons

If you value your time as much as I do this is a no-brainer!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Click2Mail


Thank you David! We seldom hear anyone describe mailing as fun but we're happy to hear that Click2Mail has made it so for you. We work hard to make the process easy and efficient, now we can add fun to our objectives. Your feedback is appreciated and encouraging.

Read more
Gabe K.

Valuable team member

2018-08-10

Highly valuable tool

Pros

I like being able to upload 1000 addresses and have the postcards printed and mailed automatically

Cons

Editing docs online isn't very easy and interface is somewhat slow

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Miguel Angel P.

Verified Reviewer

Excellent Service from Carly @ Click2Mail

2015-02-27

Everyone at Click2Mail is wonderful and in effort to contact Carly we spoke to Anita and she was able to answer all of our questions without every working on our account in the past.

Pros

Help with design and excellent prices.

Cons

They are in the east coast and the difference in hours can be challenging. The automatic emails are annoying

Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 51-200 employees)

Had some major issues

2018-11-02

Pros

I couldn't find a cheaper option out there that was as responsive as Click2Mail.

Cons

We did an integration with Click2Mail and their documentation is sorely lacking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No

Response from Click2Mail


We sincerely regret any difficulties you've experienced in using Click2Mail and invite you to contact us directly for assistance in resolving the issues you've reported. You can reach us at support@click2mail.com or 1-866-665-2787.

We work hard to provide highly responsive technical support and always welcome suggestions or recommendations for improvements in our documentation or systems.

Read more
Anonymous
(Semiconductors company, 1001-5000 employees)

Good product

2018-08-13

I found it easy to create a mailing list and create a postcard.

Pros

Easy to create my own content and many choices for mailing options.

Cons

Nothing really. I liked the mailing list creation from a map.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
CA J.

Superb for Sending Snail Mail Online

2019-02-19

Pros

It's easy to create, customize and send real letters to recipients in a quick fashion.

Cons

There was nothing disliked about this mailing software.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jessica C.

Strong Option for Bulk Mailing

2019-01-16

Good service overall. Standard and fairly priced.

Pros

This service was easy to use and competitive in price.

Cons

Web design is cluttered and not well organized, does not look clean or modern.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Bryan F.

Easy to use

2018-08-10

It is really easy to design and then just upload the document that we want to mail.

Pros

The process is easy to use and understand.

Cons

Some of the options are a little more pricey than local.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
David R.

Great experience with C2M online....easy to use!

2017-01-25

A little tricky to figure out at first, but once you do, the interface is super easy and VERY quick turn around on materials, mailings, postcards.

Pros

Easy to use, easy to learn, very good customer service (phone and email both), and very reasonable on pricing!

Cons

A little tricky to navigate the software at first.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering Click2Mail

Would highly recommend.

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
Director of Consulting ( company, 10001+ employees)
Verified Reviewer

Cannot Say Enough!

2015-03-05

The site is easy to use and being able to track the progress of the order is a critical requirement of our business.

Source: GetApp
Helpful?   Yes   No
Read more
GREG K.

Outstanding Service

2018-08-21

Pros

Since day one Click 2 Mail and its postcard services have been easy to use.

Cons

I wish there was an automatic drip feature that sent out postcards monthly to the database.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Defense & Space company, myself only employees)

Direct mailer

2018-08-16

Excellent experience, will recommened to anyone who needs documents printed and filed.

Pros

When I place an order with this software, I know exactly how it will turn out.

Cons

The ordering process can be a hassle, especially ordering duplicates of completed jobs. The interface feels clunky at times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dianas B.

Easy and fast

2018-08-10

Pros

The program is easy to use and understand even the first time using it.

Cons

Difficult to edit your mailing list without reloading. It may find things that need to be fixed and you can do that there but it's really best to just delete your list, fix the problem and reload which takes longer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more