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Click2Mail Logo

Click2Mail

4.4
(50)

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Cloud-based Print to Postal Mail Outsourcing

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(14)

Click2Mail Features

Features Summary

Functionality

4.3

/5

50

Total features

17

4 categories

Click2Mail features

API
CASS Certified
Data Import/Export
Delivery Tracking
Design Management
Event Triggered Actions
Graphical Mail Piece Designer
Intelligent Mail Support

Common features of Document Management software

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Approval Process Control
Archiving & Retention
Audit Trail

Price starts from

0.40

One-time payment

Per Feature

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.3

/5

50

Price starts from

0.40

One-time payment

learn more

Total Features

17

Unique features

  • PAVE Certified Presorting

  • Printing Services Integration

  • Delivery Tracking

  • Job Management

Functionality

4.4

/5

16K

Price starts from

13

Per month

learn more

Total Features

157

Features in Common

5

Unique features

  • Contact Management

  • Search/Filter

  • eCommerce Management

  • Survey Builder

Functionality

4.4

/5

5.5K

Price starts from

50

Per month

visit website

Total Features

104

Features in Common

4

Unique features

  • Search Marketing

  • Customizable CTAs

  • Web Forms

  • Social Marketing

Common Click2Mail comparisons

Reviewers who mentioned features said:

YK
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Yolonda K.

Real Estate, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Poor Customer Service and Tracking

Reviewed a year ago

I love their website, they have one of the easier websites to place direct mail orders. However, reliability of mailings, service and tracking are all poor.

Pros

What I really enjoyed about Click2Mail is the ease of ordering. Their website provides the user an easy to follow platform to get mailings ordered, approved and sent.

Cons

Inaccuracies, misinformation and lack of tracking ability. On the website, it gives you a mailing date when you order but that's just a projection, it's not a real date. Also, they make it seem like it's a delivery date to households but its a delivery date to the post office. You then have to wait for post office to drop it to households. Customer service is non-existent. They aren't helpful when...

MD
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Marcy D.

Nonprofit Organization Management, self-employed

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Exceed my expectations everytime

Reviewed 4 years ago

Overall experience very positive. The production turn around time is amazing. I uploaded a document on a Friday later afternoon and the final product was out in the mail and to my office by Monday afternoon

Pros

I do not have a lot of experience with layout and setting up items for print. The download templates for each product make it much easier to quickly and easily design a project to be uploaded and printed via Quick2 Mail. When the final product arrived I was very happy with the quality of the paper, the printing, quickness of production, and overall experience. Click2Mail exceeds my expectations every time!

Cons

Can not edit a document after uploading word document.

AR
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Austin R.

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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This is a very effective way to send mail from automated systems.

Reviewed 5 years ago
Pros

This service provides a large variety of direct mail templates and even provides a way to create your own. The greatest thing about it is that you can setup a kind of mail merge capability and integrate it with external services to provide an automated mail out. In my company we use it to send specific mail items based on information in our CRM using literally the click of a button.

Cons

Setting up custom templates is not very straightforward or intuitive. However, there is documentation online. The user interface in general for managing mail orders is not the best experience. It doesn't not convey a modern feel and the user has to think too much to figure out what certain options are for.

Vendor response

Thank you for your insightful and candid review of Click2Mail. We've worked very hard to create the most effective mailing automation technology in the market and your comments on that effort are appreciated. Last month we began working with a world class UI/UX design firm with a goal of improving our user interface by making it more modern, straightforward and intuitive. Stay tuned and we'll hope to surprise you with a better user experience later this year.

FG
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Federico G.

Arts and Crafts, self-employed

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great service, great value

Reviewed 5 years ago

It's great value for the price. It's professional, up-to-date, and friendly.

Pros

It's flexible and powerful enough to facilitate integration with your own graphic design software. Minor changes can be made on the fly, both on the graphic design front and with the address list management. It doesn't try to do what it couldn't, but allows enough room for perfecting your product.

Cons

You have to know it's tricks. Nothing too bad. But for example if you're a first-time user you might not be clear on how to add the second page (since the first page is a document upload, while the second page is an image upload). Minor stuff like that. Maybe the templates could be a little more clear on the spaces that are reserved for the address, etc.

TF
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Tracy F.

Publishing, 201-500 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fast, simple, and amazing customer service!

Reviewed 6 years ago

I was pretty clueless about the process and had a lot of questions. My data was not in the right format, so I reached out to customer service. A lot of companies would have just told me it was my problem and to try again once I had fixed the formatting, but Amanda and Antoinette really went the extra mile to figure out why my format didn't work, and then they fixed it for me! I could not have asked for more! Even though it took quite a while, they again went above and beyond to get my mailing out within my original desired time frame! They are awesome! I definitely recommend them, and will use them again!

Pros

No pros were added to this review

Cons

No cons were added to this review

PB
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Phil B.

Farming, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Personal Help if Needed

Reviewed 5 years ago

Provides Personal touch to all clients current and future.

Pros

Economical, fast and easy to use. Also has great selection of products and templates. It also has international mailing.

Cons

A little difficult to rearrange mailing list data.

YL
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Yasir L.

Real Estate, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good Service

Reviewed 5 years ago

Overall I'm somehow satisfied. Plan on continue using them.

Pros

For the most part the system is easy to use.

Cons

The management of the projects or edition of the files on my postcards is sometimes not so easy to use

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Michael A.

1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Excellent Service

Reviewed 8 years ago

We have come to rely on Click2Mail as a valuable partner in servicing our clients at www.ezCateringSoftware.com. Our clients love the fact letters and postcard campaigns we include in our catering software can be sent out automatically while they sleep. In this world of "too much on my plate" it's nice when a business owner can focus on their business and not on direct mail.

Pros

The customer service and products are incredible. Thanks to their API, our life is easy!

Cons

No cons were added to this review

AR
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Verified reviewer

Environmental Services, self-employed

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good outcome

Reviewed 5 years ago

Very happy with the service and would recommend to most everybody. If they had proof of mailing that includes the full address, tracking number and my own name to submit as proof to third parties that the order was mailed, it would be more useful for business purposes.

Pros

Cost effective and gets the job done. Clear and easy to use.

Cons

I would like a proof of mailing that includes the full address, tracking number and my own name to submit as proof to third parties that the order was mailed. Currently, I don't see all this info provided in one document.

AR
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Verified reviewer

Semiconductors, 1,001-5,000 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good product

Reviewed 5 years ago

I found it easy to create a mailing list and create a postcard. I have not had much success with 2 mailings and the small 3x5 format that I chose to keep cost down. Just 2 leads for about 500 addresses neither of which translated to a sale. Plan on 5 mailings and a larger postcard format to get attention.

Pros

Easy to create my own content and many choices for mailing options.

Cons

Nothing really. I liked the mailing list creation from a map.

RL
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Ryan L.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Best Service

Reviewed 6 years ago

Quickest turnaround Easy to create Tracking on every mailing Mailed on time Data insert is a huge plus

Pros

No pros were added to this review

Cons

No cons were added to this review

AR
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Verified reviewer

Construction, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy for a novice

Reviewed 5 years ago

I was looking to gain more customers and spread the word about my window business.

Pros

I don’t have any graphic design experience yet I was able to create a good looking mailer that looked professional. It was pretty easy to navigate and figure out the template provided.

Cons

More templates offerings are needed and examples of other successful campaigns for particular categories. I’m in contracting and construction.

KH
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Kevin H.

Professional Training & Coaching, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great All Around Service

Reviewed 5 years ago

The service was great. Great quality, quickness, and prices.

Pros

Everything was pretty simple to use, and could customize as needed.

Cons

The templates could be a little more adaptable.