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ClickUp
5
3.1K
4
1.1K
3
171
2
28
1
22
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Productivity platform for marketing agencies
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ClickUp - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
ClickUp overview

Based on 4583 verified user reviews
What is ClickUp?
ClickUp is a project management program with key features that include task management, task editing, project planning and scheduling, task progress tracking, and support for multiple projects, and more.
Who uses ClickUp?
Reviews for ClickUp come from a wide variety of industries, including Marketing and Advertising (13% of reviewers), Information Technology and Services (10%), and Computer Software (9%). The most frequent use case for ClickUp cited by reviewers is project management (64% of reviewers).
What do users say about ClickUp pricing?
Most users consider ClickUp to provide strong value for money, especially praising the generous free plan and affordable upgrades. Some users report frustration with free plan limitations and say that certain features are locked behind higher-priced tiers.
What are the most popular integrations for ClickUp?
The ClickUp integrations most frequently cited by reviewers are: Slack (a team communication product rated 4.6 out of 5 for its integration with ClickUp), Google Calendar (a scheduling product, 4.8), and Google Drive (a cloud storage product, 4.8).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Team Management
Task Tracking
Team Collaboration
Recurring glitches and errors
Limited and unstable mobile experience
Overwhelming and confusing alerts
ClickUp’s user interface
ClickUp review summaries overview


To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.6
Ease of use
4.3
Customer support
4.5
Reviews sentiment
What do users say about ClickUp?
Reviewers feel ClickUp offers robust project and task management, with customizable workflows, templates, and flexible views like Gantt, Kanban, and lists. They appreciate its collaboration tools, integrations, and ability to centralize communication, files, and progress tracking, which streamlines team coordination and boosts productivity. They find the free plan generous and pricing options suitable for small businesses, though some features require paid upgrades.
Users report the interface is visually appealing and highly customizable, but it can be overwhelming for beginners due to its complexity and abundance of features. They mention a learning curve and occasional performance issues, yet value its adaptability for diverse team needs.
Select to learn more
Who uses ClickUp?
Based on 4,583 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
ClickUp's key features
GetApp's analysis of 635 verified user reviews collected between July 2021 and October 2024 identifies ClickUp's most critical features and summarizes user sentiment about those features.
Users report that ClickUp's Task Management capabilities are comprehensive and versatile. They appreciate the ability to break down large projects into manageable tasks, assign them to team members, and track progress in real-time. Reviewers indicate that customizable task views, due dates, priorities, and attachments enhance their workflow. They find the integration with third-party apps and the flexibility to create subtasks and custom fields particularly valuable. However, some users mention that the interface can be inefficient and frustrating at times. Of the 292 ClickUp users who gave detailed accounts of their use of Task Management, 99% rated this feature as important or highly important.

Brendan C.
Territory Account Exec

Christopher R.
Director
Sarah C.
Teacher Success Manager
Sara A.
Social Media Manager
Reviewers indicate that ClickUp's Task Editing capabilities are essential for keeping tasks organized and up-to-date. They appreciate the ease of making changes to task descriptions, due dates, and priorities. Users report that the ability to edit tasks collaboratively and the drag-and-drop interface are particularly helpful. However, some users mention occasional bugs and a clunky interface that can hinder the editing process. Of the 145 ClickUp users who gave detailed accounts of their use of Task Editing, 96% rated this feature as important or highly important.
Users report that ClickUp's Project Planning/Scheduling capabilities are robust and flexible. They appreciate the Gantt chart view for visualizing project timelines and dependencies. Reviewers highlight the ability to create detailed timelines, set milestones, and assign tasks with specific due dates. They find the customizable workflows and collaboration tools valuable for keeping projects on track. However, some users note that the interface can be complex and not always intuitive. Of the 210 ClickUp users who gave detailed accounts of their use of Project Planning/Scheduling, 95% rated this feature as important or highly important.
Reviewers feel that ClickUp's Task Progress Tracking capabilities are invaluable for monitoring task and project progress. They appreciate the real-time insights provided by visual indicators and progress bars. Users report that the ability to set task dependencies and due dates helps in prioritizing tasks and ensuring a smooth workflow. They find the customizable status system and automated notifications particularly useful for staying organized and meeting deadlines. Of the 180 ClickUp users who gave detailed accounts of their use of Task Progress Tracking, 92% rated this feature as important or highly important.
Users report that ClickUp's Task Scheduling capabilities are highly versatile and customizable. They appreciate the ability to schedule tasks with start and due dates, set up recurring tasks, and use various views like calendars and Gantt charts. Reviewers indicate that the customizable reminders and notifications help them stay on top of their workload. They find the drag-and-drop interface and integration with other tools valuable for efficient task management. Of the 226 ClickUp users who gave detailed accounts of their use of Task Scheduling, 91% rated this feature as important or highly important.
Reviewers appreciate ClickUp's ability to manage Multiple Projects in one place. They highlight the ease of switching between projects, tracking progress, and prioritizing tasks. Users report that the customizable project views and centralized project management enhance their workflow. They find the ability to create and switch between multiple projects, each with its own set of tasks and team members, particularly useful. However, some users mention that managing multiple projects can become complex without a well-defined structure. Of the 111 ClickUp users who gave detailed accounts of their use of Multiple Projects, 89% rated this feature as important or highly important.
All ClickUp features
Features rating:
ClickUp alternatives
ClickUp pricing
Pricing plans
Pricing details:
User opinions about ClickUp price and value
Value for money rating:
To see what individual users think of ClickUp's price and value, check out the review snippets below.

MARWA B.
Designer
Arielle H.
CEO
ClickUp integrations (84)
Integrations rated by users
We looked at 4,583 user reviews to identify which products are mentioned as ClickUp integrations and how users feel about them.
Integration rating: 4.7 (137)
“Let the team know when there are responses from a form in less than a few seconds.”
Zeahlot L.
Founder and CEO
Integration rating: 4.8 (118)
Integration rating: 4.8 (94)
“Google Drive ti semplifica la vita in cattedra perché diventa il tuo archivio giuridico portatile: hai codici, leggi e sentenze sempre con te, su qualsiasi computer o telefono.”

Augusto C.
Docente di Diritto ed Economia
Integration rating: 4.6 (65)
“I don't know that I am using this it's fullest. I wish that it kinda logged the emails as touch points itself in the correct client to prevent me from having to log things like that myself.”
Adelita D.
Founder
Integration rating: 4.7 (60)
Integration rating: 4.7 (55)
“To help us see when kids are registered in our project management software”
“It connects fine but has lots of issues.”
Emma E.
Artistic Director
ClickUp customer support
What do users say about ClickUp customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of ClickUp customer support.
Widely noted by reviewers, ClickUp's customer support is highly responsive and provides timely solutions to user issues.
A subset of reviewers appreciate the friendly, knowledgeable staff and the ease of getting help through multiple channels.
Multiple users highlight the transparency and active communication from the support team about ongoing improvements.
A minority of users report slow response times, limited 24/7 availability, and occasional lack of effectiveness from support.
Support options
Training options
To see what individual users say about ClickUp's customer support, check out the review snippets below.
“The customer service is superb, anything you need, they will answer within the day and give you a bunch of options for solutions.”
Bryan v.
Head of Sales and Marketing
“Customer service is clearly understaffed (they mentioned it and it took me 3 weeks to resolve an issue that could have take 3 days top in my experience).”

Isabelle D.
Owner
ClickUp FAQs
ClickUp has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers
These products have better value for money
Q. What is ClickUp used for?
ClickUp is a productivity and project management platform that helps teams unify tasks, documents, goals and communication in one workspace. The solution enables managers to consolidate various productivity tools into a single environment, eliminating the need to coordinate across multiple applications. ClickUp supports diverse teams and industries, including marketing, software engineering, information technology, human resources and executive leadership, and accommodates workflows for individuals and large enterprises alike. The platform provides extensive task management features with customizable hierarchies, including subtasks, checklists and dependencies. Users can apply configurable statuses to mirror unique workflows. Multiple visualization modes enable listing, board, calendar, timeline and project plan representations. Time management capabilities include integrated tracking, estimations and analytical reporting. Document creation and sharing occur within an embedded editor that links content to tasks and retains version histories. Visual collaboration tools such as diagram boards and mind mapping support ideation and planning, while personalized dashboards facilitate performance monitoring and goal alignment. Automation tools within ClickUp permit the definition of conditional rules and event triggers to eliminate manual repetition. Native connectors integrate the platform with messaging, file storage and conferencing services, while an application programming interface extends connectivity to bespoke systems. Artificial intelligence features offer contextual assistance for content synthesis, task execution and data retrieval, reducing manual effort and preserving situational awareness across current projects. Enterprise grade security and compliance measures safeguard data through encryption and access controls. Single sign on and multiple authentication factors enforce verification policies. The platform’s architecture accommodates growth and complexity by organizing work into hierarchical structures of spaces, folders and lists, accompanied by tagging and search functions. Cross platform support includes web browsers, desktop applications and mobile applications that operate in offline environments to maintain continuity of work under varying connectivity conditions.
Q. Does ClickUp support mobile devices?
ClickUp supports the following devices:
iPad, Android, iPhone
Q. What level of support does ClickUp offer?
ClickUp offers the following support options:
FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support
























