Mailshake Features

Mailshake

Sales engagement platform for email, phone & social outreach

4.68/5 (91 reviews)

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AB Testing
API
Automated Scheduling
CAN SPAM Compliance
Campaign Management
Contact Database
Content Management
Customizable Fields
Data Import/Export
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Distribution
Email Templates
Engagement Tracking
Event Triggered Actions
Lead Management
Mail Merge
Mobile Optimized Emails
Multi-Channel Marketing
Reporting/Analytics
Spam Blocker
Template Management
Third Party Integrations
WYSIWYG Editor
Visit WebsiteCompare App
AB Testing
API
Automated Scheduling
CAN SPAM Compliance
Campaign Management
Contact Database
Content Management
Customizable Fields
Data Import/Export
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Distribution
Email Templates
Engagement Tracking
Event Triggered Actions
Lead Management
Mail Merge
Mobile Optimized Emails
Multi-Channel Marketing
Reporting/Analytics
Spam Blocker
Template Management
Third Party Integrations
WYSIWYG Editor
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Mailshake Feature Reviews

25 reviewers had the following to say about Mailshake's features:

David S.

Mailshake is essential for our business!

2021-08-31

Highly recommend

Pros

Set up is easy and if you follow [SENSITIVE CONTENT] advice you will be emailing like a pro!

Cons

More analytics and reports for each campaign.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tanishq A.

Simple, effective and gets the work done!

2021-06-25

We're uaing Mailshake for all our Outbound efforts. Even though some other tools offer features that could be helpful, the sheer simplicity of Mailshake has made us choose it

Pros

Simplest UI among all email campaign management tools 2.

Cons

Would be great if we could check the performance metrics of individual lists under the same campaign

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Muhammad T.

Best Tool for Email Automation

2020-04-21

Overall the tool is best for email automation and best suite for small to medium-size businesses.

Pros

We can create templates for future use.

Cons

They should add more detailed reporting for the campaigns would really help to understand the analytics and also they should add some templates in system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Raitis G.

Great and cost efficient for cold outreach

2019-12-31

There are plenty of options for testing, management, importing and exporting to suit a more or less tech savvy workflow of yours.

Pros

No unnecessary bells and whistles but the feature set you need for your cold (or lukewarm) email campaigns.

Cons

I do not know how, but our accounts multiplied, we got billed an extra time after termination (has been refunded) and the invoice system has its quirks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Best tool for cold email outreach. Period!

2018-06-11

Ease of use. Speed.

Pros

With advanced features like analytics, I can track campaign performance and unsubscribe prospects who opt out.

Cons

I just hope they keep improving the tool with new features and templates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Banking company, 51-200 employees)

Great tool for outreach email campaigns

2021-02-23

My overall experience with Mailshake has been great, I use it on a monthly basis to run outreach email campaigns. I recommend it to partnerships and business development teams that are looking to scale their outreach.

Pros

Mailshake is a great tool to use for outreach email campaigns. It's very easy to set up and deploy campaigns.

Cons

Even though you can see the main stats per campaign, I wish they had more advanced functionalities to compare the campaigns' performance and quickly identify bottlenecks and gain opportunities.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Gustavo F.

Great experience!

2020-05-14

Before, we wasted a lot of time with email delivery management, but now is much faster, easier and smarter.

Pros

I boosted my productivity to handle email campaigns to reach my target audience.

Cons

Integration with other services, like CRM or Forms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Zach T.

My secret weapon!

2020-04-16

Pros

For example, it lets me know if customers have been in other email campaigns. It can remove duplicates.

Cons

The data and email metrics are fairly limited.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, myself only employees)

Easily set up your cold email campaigns

2020-09-23

Pros

It's very easy to set up your email campaign and follow ups.

Cons

Unfortunately the plan I'm in doesn't allows integrations. The top plan can be very expensive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Bryan M.

The only way to send cold email sequences that really makes sense

2018-03-07

Sending cold email is not something we would do often, but Mailshake makes it easy enough to do and track that it makes sense for us.

Pros

It can stop sequences based on replies, track open and click rates and schedule sends.

Cons

I'd also like to see campaign performance for a certain time, rather than having to view the entire campaign performance.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Donald C.

Fantastic app for email outreach

2018-04-10

Successful email outreach campaigns

Pros

It's powerful yet easy to use, with thoughtful features too.

Cons

The reporting is simple and to the point, which might not be suitable for larger teams that need more robust insights into the performance of their SDRs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael Y.

A no-brainer - you need to use Mailshake!

2018-01-17

Pros

The ability to set up automation campaigns is the icing on the cake that makes this a tool every growth marketing NEEDS in their stack.

Cons

The only thing I wish Mailshake had was a database of contacts you could create for future campaigns.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Marilyn v.

Awesome software!

2020-06-17

Easy to use and a very attractive user interface!

Pros

The automation of emails and being in control of the time between emails in a campaign series

Cons

I feel that the images import can be a bit glitchy sometimes but definitely a deal breaker

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Madhav B.

It's like someone took the thoughts from my head and built a tool for me

2018-02-08

Pros

I love their Drip campaigns functionality Love the Zapier integration as it allows me to connect Google sheets with Mailshake Love the automatic review of your content

Cons

The need to upload a subscriber list for every new campaign. Need a central repository of subscribers where we can tag them based on campaigns.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
David L.

Easy To Setup/ Use

2019-12-06

It is pretty straightforward & easy to set things up even though you are not a very techie person.

Pros

What I like about this software: - ease of use - simple & clean UI - ready to use email templates - tracking - follow up emails

Cons

For example - no SMTP (I prefer to send thru SMTP with my custom domain to increase trust) - no native integrations with CRM like Salesforce, Pipedrive, and Slack for me. - slow development pace

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Chee K.

Best tool for email campaign

2018-09-22

We are trying to run a cold email campaign and found Mailshake a most valuable tool.

Pros

Easy of use Intelligent feature Real person advise

Cons

A/B testing could have been easier to setup

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Fabien M.

Best automation for emailing on the market

2019-09-16

Pros

This makes a huge difference, and the interface is easy to use.

Cons

The analytics bit is a bit light in my opinion.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Mailshake is an outreach mass emailing software.

2018-06-12

Pros

I like reporting style, personalized options for every email that is going out and scheduled sending.

Cons

For instance, if I change my mind and skip the person in my outreach campaign I can't do that.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Elysia V.

One of the easiest cold emailing platforms available

2019-12-26

One of the easiest cold emailing platforms available. Customer service is quick with their responses. Especially in the early learning periods.

Pros

Mailshake is clean, easy to use, and their list-cleaning options are remarkable.

Cons

Also, I would like to be able to put separate sending limits on some campaigns, however the sending limit is a blanket number.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Ronnie N.

Simple Tool for Email Outreach

2018-11-28

Mailshake makes it easy to do cold outreach right.

Pros

It's not a fancy UI, but it easily connects with my Google Apps/Gmail account to send personalized outreach emails that actually look personal, especially including automatic follow up based on different triggers (i.e. the prospect did or did not open, click, or reply).

Cons

The feature that SHOULD be there, but isn't... is cloning a campaign. If you have a successful campaign with one list of prospects, and you want to run it again... or use it as a foundation for a new cold outreach campaign, you can't clone it!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Consumer Electronics company, 11-50 employees)

Simple and easy Drip Campaigns

2018-10-26

Pros

Setting up Drip campaigns and workflows for emails is incredibly easy.

Cons

Don't expect to use mailshake for mass email campaigns! These are just for small very targeted emails.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Samantha L.

Improved opens and responses

2018-12-10

The customer support, campaign reviews and Webinars have been awesome.

Pros

I cannot say enough good things about Mailshake. My open and response rates have increased tremendously after following their advice and using their program.

Cons

I guess sometimes the integration into my CRM is a little spotty but I don't know if that is Mailshake or my CRM.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Fantastic piece of mailing software.

2018-03-13

Pros

Mailshake makes email marketing feel a bit more natural as it integrates directly with a gmail account and allows you to automate only as necessary (e.g. emails stop when someone replies) whilst still retaining all of Gmail's features and its sense of personal involvement.

Cons

Unfortunately, Mailshake is still relatively new in the email marketing scene and lacks many features that competitors have in general (like third party integration) and is also limited to the web alone without any apps available as companions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Karan P.

Great tool for personalized email outreach!

2021-07-21

I've bookmarked several of their blog posts and regularly revisit them to improve my email campaigns.

Pros

Extremely easy to implement and start a campaign. Had a great experience with their sales rep, from scheduling a demo to offering a limited period trial to finalizing the plan.

Cons

No major complaints. Though they have dedicated web pages to compare Mailshake with Outreach.io, Salesloft, Mixmax, etc., I honestly don't know where they perform better. A detailed comparison can help prospects decide better & migrate from these tools if needed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Marketing and Advertising company, 1-10 employees)

Mailshake Review

2019-05-03

This Software saves me a ton of time on my email campaigns and is simple to use.

Pros

It has great deliverability and super easy to track and use.

Cons

I have nothing bad to say about this software. It is the best software available for email automation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more