ConvertFlow Reviews

The flexibility it provides when it comes to creating a pop-up (CTA) is nothing short of amazing. There are 20+ layouts to choose from, it's possible to save user profiles, can switch between light/dark themes, full screen or not, etc. Their chat support is very responsive, never had to wait more than a minute to get a problem solved.

The user interface is a bit clunky and can get unresponsive at times. They're pushing out "Convertflow 2.0" as I'm writing this, but I'm yet to test it myself. I would assume they fixed the said clunkiness though.

Thank you so much for your review, Berk. We love that you've found so much value from ConvertFlow, and hope you continue to do so!

ConvertFlow converts the most website visitors out of any of the dozen plus lead generation services I'd used. They make it incredibly easy to convert anonymous website visitors into customers and dynamically update calls to actions and content on your site based on segments you can establish like first-time website visitors, repeat customers or any other variable. ConvertFlow is my favorite online service without question.

ConvertFlow already replaces form services like TypeForm, Gravity Forms, Wufoo and all others but it would be a great to be able to upload attachments on CTAs and potentially integrate Stripe or another payment processor for simple paywall content using ConvertFlow's great landing page builder.

Thank you, Mat! So happy to hear you're getting so much value from ConvertFlow.

Has all the basic components for an amazing lead collection tool Offers various survey, forms, landing pages and embedding options It tries to provide a lot of flexibility in creation and deployment.

The creation of these surveys, forms and landing pages is riddled with bugs, and the bugs have persisted without fix for the full time I have used the software, which is probably just over a year. It is not unusual to have their server fail and cause additional delays and problems. What has happened more recently is much more troubling. Their customer support has ground to a complete stand still. Problems that used to take minutes to resolve have now stretched into days. For me this is a sure sign of the beginning of the end unless they can move a number of developers into support and keep their existing base of customers functional.

Thank you for your honest review, Kevin. We really appreciate all kinds of feedback in order for us to be able to improve moving forward. I'm so sorry you had a bad experience using our software. However, your comments and problems are things we have been addressing with full force. We're actually rolling out some updates very soon in order to make the CTA builder experience much more fluid across all devices and browsers.

This is the 1 single form system I've found that does everything. Pages, exit pop-ups based on deep levels of logic, inline form embeds, sidebar/sticky bar, multi-step forms and logic-based questions, AND connects to our CRM flawlessly AND doesn't glitch regularly. For 5 years I've been using 3-4 systems to do all this and using zapier to connect them. I've tried Leadformly, leadpages, convertful, typeform, ninja forms... probably more I'm forgetting

I wish the touchpoint/source data was available on the $99/month plan not just the $199 plan but it's hard for me to argue with the value

It has all the features necessary to support lead scoring, lead nurturing and email marketing. Combining ConvertFlow with ActiveCampaign allows for frictionless visitor segmentation so we can deliver the right message to the right people.

It is rather costly for small businesses to get started with ConvertFlow, since the cheapest tier costs $29/month. Although the functionalities offered by ConvertFlow cover all the basic marketer needs, small businesses may be hesitant to get started with ConvertFlow without fully understanding what the tool has to offer.

Thank you so much for the review, Tung. Awesome to hear how much value you're getting from using ConvertFlow :)

ConvertFlow has a range of options available to use. We've used their landing pages to create stand-alone pages that don't necessarily make sense to build within WordPress. We use their sticky bars to advertise sales or special announcements. And we've used their hooks and overlays to offer free downloads. I like the range of options available and find them easy to implement.

I integrate ConvertFlow data to Salesforce using Zapier, which works, but I wish it had built-in integration with Salesforce. And while I've generally mastered the set-up/design process now, the way that you program the layout is a bit counter-intuitive. Luckily they have a helpful support team who has been able to help answer my questions whenever I have them.

Thanks so much for the review, Alex! It's great to hear how useful ConvertFlow has been for you :) Really useful constructive feedback for us too, we've passed this on to the product team!

Marketing is hard work. It's takes so much effort to get a lead, and once they've arrived at my website and they respond to my CTA, signing up for a newsletter, or downloading an eBook, that click represents the culmination of considerable effort. ConvertFlow powers that click, easily moving the information into my email marketing system and CRM. But what I love most is the ability to re-target my CTAs, inline in my website's content, with appropriate follow up CTAs. ConvertFlow is the glue that holds together my entire marketing platform.

Whatever limitations I've ever discovered with ConvertFlow have been quickly addressed by their team in chat. And if there really is a limitation, I often see it addressed in new versions. Their team is highly responsive to user feedback.

Wow, thank you so so much for this review, Eric! We're so happy to hear that you've been getting this much value out of ConvertFlow!!

ConvertFlow is super easy to use and implement. I really like the integration with Infusionsoft which allows us to segment and tag customers appropriately.

The only downside I've run into is having a bit of problem with the logic that prevents popups from showing to certain users. The workflow around this could be improved a little.

Thank you so much for the review, Cory! We love hearing how ConvertFlow is helping businesses with their lead generation and capture.

I liked the fact that it integrated well into our website and is compatible with Intercom.

I have to pay so much extra to add to additional websites.

Thanks so much for your review, Jonathan! Really glad you found ConvertFlow and are finding our tools and Intercom integration so useful.

I really like ConvertFlow's drag and drop builder. It allows someone with little design experience quickly build landing pages, popups and many other lead capture tools. It also allows a lot of customizability because you can add code snippets to the header and footer. This allows you to insert script tags (like a facebook pixel tag). The other thing I love about ConvertFlow is being able to A/B test. It is an amazing tool for that and you can set up tests in minutes. The reporting on your A/B tests is fantastic as well. It does hookup with many other tools (like email automation) so you can have your leads connect to your other systems. It also integrates with Google Analytics and it will automatically create events there.

I've found two things I don't like about ConvertFlow. I can't export reports. This is very frustrating because it makes it hard to run reports for anyone who doesn't have access to ConvertFlow. The other issue is the Google Analytics integration doesn't work for Landing Pages. If I could do that then the reporting issue above would be fine.

Thanks so much for the review, Chris! Really great to hear how effective ConvertFlow has been for you. Re: the Google Analytics on landing pages problem, there is a simple workaround for this that I've emailed you about separately. However, we are working on a more streamlined solution to roll out soon!

After trying and failing to create my own customized popup and embedded banners through various plugins available via my website (Wordpress), I finally found ConvertFlow and it changed my life. I love how easy and intuitive their platform is and how customizable their banners, pop ups and landing pages are. I love designing stuff, but I am definitely not a coder so I love that I can just copy and paste...

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As of right now, ConvertFlow does everything I need it do. I could probably spend more time configuring tags on the backend for data analysis.

Wow, thank you so much for this kind review, Nicole! We're so happy you're finding ConvertFlow useful in your website conversion strategy :)

Well, where should I start? This is an advanced tool or should I say suite of tools. You've got the standard messages and pop-ups and other widgets that you can show to your visitors, but you can also go pretty advanced with this system, like showing certain things to certain site visitors, based on their profile and history (returning visitor versus new visitor, email subscriber version no email subscriber, etc.). I like how smart you can make your website, by adding some piece of code to your pages. This way you can really communicate on a different, personal level with each visitor. The interface is very modern and intuitive, making this a tool that doesn't have a big learning curve. That's what I love the most about ConvertFlow.

There's a lot to discover in this tool. I've used a couple of features and noticed there are more advanced settings that I didn't touch yet. I don't have any issues with this tool and will definitely use the more advanced features when I feel I need them later down the road.

- Easy to use and setup - Many templates available for any kinds of CTAs. Works great to generate Landing Pages as well - Well integrated with Segment as well as Zapier - Good for personalization

- Gets a bit slow when your library has many CTAs or when trying to edit a heavy landing page - Navigating between edition and preview is not always easy - Impossible to save parts of CTAs and landing pages to add to a new one

Thanks so much for the feedback, Geoffrey! Really happy to hear that you're finding ConvertFlow so useful in your lead generation :)

This software has the most value for the budget, the options are endless, but simple to integrate and implement. Tons of templates for any type of need. Customer service is quick and responsive.

I don't have anything I don't like thus far, it's only worked well for me.

Thank you for your review, Letha! So glad to hear ConvertFlow seems to be working for you and your business when it comes to lead capture!

Convertflow is incredibly easy to use. The best feature is all the beautiful pre-built templates (pop-ups, forms, and landing pages) that make it easy to customize to our liking. Convertflow also integrated with our CRM.

Some features that I would like to see is adding more drag-and-drop elements beyond forms, buttons, text boxes, and so son. While adding custom CSS and HTML is an option, added elements would help out the non-tech-savvy marketers.

Thank you so much, Karen! Love hearing about how you've been able to get so much value from ConvertFlow.

The multi-step forms are priceless and a friendly way to convert. We get more leads with them than with normal static forms. The personalisation is targeting is well works really well, too. When designing elements, consistent brand is easy with the customisable colour palette.

Sometimes, when working with the forms, you need to delete a field you want to change and build a new field, rather than being able to edit it. But the developers seem to have started removing this issue.

Thank you so much for the review, Carolyn! It's fantastic to hear how you've been able to get so much value from our multi-step forms, personalization, and ConvertFlow in general!

Compared with other platforms, it's easy and cheap to get lead generation insights, attribution and conversion comparison.

CSS design require coding. Once I duplicate a landing page I need to change my coding to re-asign css properties to cloned sections and elements.

Thanks so much for taking the time to leave us a review, Josue! Glad to hear that you're enjoying using ConvertFlow :)

Ease of use. Capability of automation. UX/UI

It's a little pricey, but it's not not worth the value.

Thanks so much for the review, Cody! Great to hear how well ConvertFlow is working for you :)

I love that you can A/B test easily and see the results quickly from it. This service has helped us more easilycommunicate discounts and new features to our customers. Easy to implement on website once built.

“Drag and drop” for building campaigns is not as easy as it sounds. Frequently would have to publish a Campaign not exactly how I wanted it because the font wouldn’t change correctly, or some other technological issue. When I contacted customer service, it look about 8 mins to get an answer on chat and did not get a resolution.

Thank you so much for your review, Brady. We're so happy you're finding value with ConvertFlow - despite some technological challenges. These are being directly addressed right now in the product team, with a much more fluid and seamless builder experience across all devices and browsers something we're constantly looking to improve upon.

Having ConvertFlow on my site feels like having secret super powers. I can segment audiences, use text merge fields to personalize pages with the user's name, I can show an offer to a user who hasn't seen it and hide it if the user has. I have ConvertFlow integrated with MailChimp so that if a visitor is already subscribed to my mail list, I don't keep pestering them to sign up. I use ConvertFlow to offer downloads in exchange for a user's email sign-up, but if they're already subscribed, I just take them straight to the download page.

Absolutely nothing! I love this product!

Amazing to hear this, Brad. Thank you so much for your review! We love hearing about how effective ConvertFlow has been for you and your business.

The deep integration with my email software ActiceCampaign

Sometimes hard-to-understand targeting rules, as well as the performance of the application itself.

Thanks so much for your review, Tim. We really appreciate it! And it's great to hear that you're finding ConvertFlow so useful in your marketing and lead capture :)

Lots of functionality / features Great support Easy to use Fast and responsible

There's not much to dislike. It really is exceptional.

Thank you so much, Matthew! It's awesome to hear how effective ConvertFlow has been for you :)

very easy to use product and well priced for smalle businessess to get annoucements in the website, gather leads and easily see all the stats how is it working and converting. Highly recommend it for everybody

Entered the check box into signup form whether they agree to receive the newsletter. Couldn't get contacts out with this solution, had to manually gather the data who had opted in for the newsletter and who had only attended the sweepstake we made.

Thanks so much for your review, Tuomo! So glad to hear you're liking ConvertFlow. Re: your checkbox issue, this sounds like a case of how the field is being mapped into your CRM. I'll ask our support team to reach out to see if you need any assistance with this :)

Easy to use and a lot of templates. Good customer service and product development.

Maybe the UX of the funnels/cta's. Difficult to understand at first. You need have some knowledge to understand all the options.

The integration process is quite easy and designing the properties straight forward.

It is missing a way to identify customers via url parameters os you can integrate seamlessly with mail campaigns.

Thank you so much for your review, Nick. Really great to hear that you're finding ConvertFlow useful. With regards to your problem identifying customers via URL parameters, ConvertFlow actually does support this :) You should find the solution in this help article: https://help.convertflow.com/article/213-how-to-identify-anonymous-website-visitors-as-contacts