Corefactors - 2025 Pricing, Features, Reviews & Alternatives

"Corefactors (earlier Teleduce) is a RevOps enabling AI-powered CRM solution trusted by more than 12000 users. It is a unified platform with omni-channel communication capabilities for your entire revenue-generating teams that includes sales, marketing, customer support, and customer success.

The solution helps you automate operations and integrate data across the customer lifecycle and enables you with a 360⁰ view of the customer and business. Break silos between teams and lets you manage your business across geographies efficiently and effectively with ease. The CRM is designed to easily handle increasing volumes of data, users, or processes without compromising performance. Corefactors support open API and can be easily integrated with any applications and marketplaces through webhooks and push-pull APIs.

The CRM supports multiple advanced automation from email, WhatsApp, and SMS sequencing, to lead scoring, content management, customer segmentation, auto call trigger, auto replies, to alerts & reminders to help your team achieve optimum efficiency and productivity.

Rich analytics and reporting serve as the Corefactors backbone. It enables you to keep track of all revenue-generating activities, customer journeys, team productivity, and performance in real-time with zero data discrepancies. With Corefactors you can get sales performance dashboards, comparison dashboard (across lead source, lead owner, lead type, lead location, products, and more), complete telephony insights (First dialed at, First connected at, First dialed TAT, First connected TAT, Last dialed at, Last connected at, Total Dialed, Total Answered, Total Unanswered, Repeated unanswered, Since last dialed, Since last connected, call recordings, cal logs, call duration, and call productivity), funnel management (lead stage avg. duration, avg. time to convert, avg. time to become invalid, and more), marketing reports (Email, WhatsApp and SMS campaign reports on open, click, conversion, and more), customer support dashboard (tickets raised, tickets closed, avg. TAT, and more), customer success dashboard (MRR, ARR, customer satisfaction, retention rate, and more), attendance dashboard, productivity dashboard, and performance management dashboard.

Corefactors CRM caters to all industry needs because of its intuitive and simple-to-use interface. It offers high value for money, as all features needed for revenue generation by customer-facing teams are present on one platform."