Critical Mention Features

Critical Mention

All-in-one platform for real-time social media monitoring

4.33/5 (3 reviews)

Critical Mention Feature Summary

  • Review Monitoring
  • Social Media Monitoring
  • Clippings Management
  • Press Monitoring
  • Response Management
  • Monitoring
  • Real Time Monitoring
  • Social Network Marketing
  • Social Performance Management
  • Search Functionality
  • Customizable Reporting
  • Data Visualization
  • Visual Analytics
  • Real Time Data
  • Ad hoc Analysis
  • Automatic Notifications
  • Video Editing
  • Video Streaming
  • Customizable Templates
  • API
  • Activity Dashboard

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Critical Mention Feature Reviews

3 reviewers had the following to say about Critical Mention's features:

Marie Petro

Reporting is quick

2018-04-10

Pros

This is something that I've needed for a while with my social media management position.

Cons

It is a bit time consuming and cumbersome to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Other

Source: Capterra
Helpful?   Yes   No
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Sarah Stegmeyer

Pull all of my media coverage in minutes!

2018-07-05

I am able to show my partners how much value we've gotten out of our trade media.

Pros

This software pull all of my media coverage in minutes.

Cons

I also wish it could pull social media coverage as well so that i could pull everything in one report instead of using two different softwares.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Sarah Taylor

Easy to search

2018-04-30

Pros

It was very easy to figure out how to use the software and search for related topic for our organization.

Cons

I felt that all the searches did not come up when the word was searched. I would have to use different words for one topic.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more