Critical Mention Features

Critical Mention

Track. Measure. Share. Grow

4.6/5 (5 reviews)

Critical Mention Feature Summary

  • Review Monitoring
  • Social Media Monitoring
  • Clippings Management
  • Press Monitoring
  • Response Management
  • Ad hoc Analysis
  • Automatic Notifications
  • Customizable Reporting
  • Customizable Templates
  • Data Visualization
  • Real Time Data
  • Real Time Monitoring
  • Search Functionality
  • Video Streaming
  • Activity Dashboard
  • Visual Analytics
  • Social Network Marketing
  • API
  • Video Editing
  • Monitoring
  • Social Performance Management

Competitor Feature Comparison

@mentions
API
Activity Dashboard
Ad hoc Analysis
Automatic Notifications
Customizable Reporting
Customizable Templates
Data Visualization
Monitoring
Real Time Data
Real Time Monitoring
Search Functionality
Social Network Marketing
Social Performance Management
Video Editing
Video Streaming
Visual Analytics
Visit WebsiteCompare App
@mentions
API
Activity Dashboard
Ad hoc Analysis
Automatic Notifications
Customizable Reporting
Customizable Templates
Data Visualization
Monitoring
Real Time Data
Real Time Monitoring
Search Functionality
Social Network Marketing
Social Performance Management
Video Editing
Video Streaming
Visual Analytics
Visit WebsiteCompare App
@mentions
API
Activity Dashboard
Ad hoc Analysis
Automatic Notifications
Customizable Reporting
Customizable Templates
Data Visualization
Monitoring
Real Time Data
Real Time Monitoring
Search Functionality
Social Network Marketing
Social Performance Management
Video Editing
Video Streaming
Visual Analytics
Visit WebsiteCompare App

Critical Mention Feature Reviews

5 reviewers had the following to say about Critical Mention's features:

Stacy Jones

Critical Mention Helps Makes Our Press Even More Newsworthy

2019-07-09

The data is easy to pull, and the reports are customizable for client needs.

Pros

We use the software more so for tracking TV coverage for clients as we do product placement for brands as part of our agency services.

Cons

The social media analytics still have some room to improve, and the maximum you can search for mentions is 60 days - so you need to stay on top of reporting and not use it for competitive research unless you have forethought to plan and download those reports on a continuous basis.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Marie Petro

Reporting is quick

2018-04-10

Pros

This is something that I've needed for a while with my social media management position.

Cons

It is a bit time consuming and cumbersome to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
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Sarah Stegmeyer

Pull all of my media coverage in minutes!

2018-07-05

I am able to show my partners how much value we've gotten out of our trade media.

Pros

This software pull all of my media coverage in minutes.

Cons

I also wish it could pull social media coverage as well so that i could pull everything in one report instead of using two different softwares.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Government Administration company, 51-200 employees)

Best software I've used for clips

2019-10-24

Highly recommend – it's much easier than any other similar software I've used.

Pros

The UI/UX is definitely what sets Critical Mention apart.

Cons

We've had a few issues with specific networks in the past, but that's broader issue with networks and not specifically with Critical Mention.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Sarah Taylor

Easy to search

2018-04-30

Pros

It was very easy to figure out how to use the software and search for related topic for our organization.

Cons

I felt that all the searches did not come up when the word was searched. I would have to use different words for one topic.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more