Critical Mention Reviews

Critical Mention

All-in-one platform for real-time media monitoring

4.6/5 (5 reviews)

Sarah Stegmeyer

Pull all of my media coverage in minutes!

Used weekly for 6-12 months
Reviewed 2018-07-05
Review Source: Capterra

I am able to show my partners how much value we've gotten out of our trade media.

Pros
This software pull all of my media coverage in minutes. It shows the value of my coverage, reach/audience and links to all of the clips. It even pulls video clips from live TV.

Cons
It cannot track some radio due to closed captioning. I also wish it could pull social media coverage as well so that i could pull everything in one report instead of using two different softwares.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Critical Mention

All-in-one platform for real-time media monitoring

Sarah Taylor

Easy to search

Used weekly for 6-12 months
Reviewed 2018-04-30
Review Source: Capterra

Pros
It was very easy to figure out how to use the software and search for related topic for our organization.

Cons
I felt that all the searches did not come up when the word was searched. I would have to use different words for one topic.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Critical Mention

All-in-one platform for real-time media monitoring