CrossEngage Comparison

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Overview

CrossEngage is a real-time customer data platform (CDP) with cross-channel campaign management which integrates all available...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
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No info available
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  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.1

(10)

5

4

3

2

1

2

7

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Great company, great people, great platform - and the speed of the real time segmentation is unbeatable.
Great experience, responsive, nice and helpful people.
Can handle a huge amount of date in an impressive speed.

Cons

Some convenience features when building more complex segments are missing for example building negative segments.
Lack of features/level of detail of features. Lack of proper documentation concerning the usage of those features.
It would be really handy to download the reports you get in every campaign Dashboard. Additionally this dashboard is a bit annoying to set the date every time.
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features21
  • API
  • Activity Dashboard
  • Behavior Tracking
  • Campaign Segmentation
  • Client Management
  • Content Management
  • Customer Database
  • Drip Marketing
  • Email Integration
  • Engagement Analytics
  • Feedback Collection
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Personalized Profiles
  • ROI Analytics
  • Real Time Data
  • Social Media Integration
  • Third Party Integration
  • Visitor Tracking
  • Visual Analytics

Integrations

  • Total integrations14
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation