CrowdControlHQ Features

CrowdControlHQ

Social media management software that means business

4.1/5 (10 reviews)

Competitor Feature Comparison

API
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Archiving & Retention
Assignment Management
Audience Targeting
Audit Trail
Automated Publishing
Automated Scheduling
Brand Tracking
Calendar Management
Campaign Analytics
Campaign Management
Categorization/Grouping
Channel Management
Collaboration Tools
Communication Management
Competitive Analysis
Competitor Monitoring
Configurable Alerts
Contact Management
Content Library
Content Management
Conversion Tracking
Customer Engagement
Customer Experience Management
Customer Segmentation
Customer Social Profiles
Customer Support
Customizable Reports
Dashboard
Data Security
Data Visualization
Editorial Calendar
Email Alerts
Engagement Tracking
Geotargeting
Image Library
Influencer Tracking
Keyword Filtering
Keyword Tracking
Media Library
Monitoring
Multi-Account Management
Multi-Channel Campaigns
Multi-Channel Data Collection
Multi-Channel Management
Multi-Channel Marketing
Negative Feedback Management
Performance Management
Performance Metrics
Policy Management
Post Scheduling
Publish Scheduling
Real Time Analytics
Real Time Monitoring
Real Time Reporting
Real-Time Chat
Real-time Updates
Reporting & Statistics
Reporting/Analytics
Response Management
Risk Alerts
Risk Assessment
Rules-Based Workflow
Search/Filter
Sentiment Analysis
Social Advertising
Social Listening
Social Media Integration
Social Media Management
Social Media Monitoring
Social Performance Management
Social Promotion
Task Management
Third Party Integrations
Trend Analysis
User Management
User Profiles
Visual Analytics
Workflow Management
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API
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Archiving & Retention
Assignment Management
Audience Targeting
Audit Trail
Automated Publishing
Automated Scheduling
Brand Tracking
Calendar Management
Campaign Analytics
Campaign Management
Categorization/Grouping
Channel Management
Collaboration Tools
Communication Management
Competitive Analysis
Competitor Monitoring
Configurable Alerts
Contact Management
Content Library
Content Management
Conversion Tracking
Customer Engagement
Customer Experience Management
Customer Segmentation
Customer Social Profiles
Customer Support
Customizable Reports
Dashboard
Data Security
Data Visualization
Editorial Calendar
Email Alerts
Engagement Tracking
Geotargeting
Image Library
Influencer Tracking
Keyword Filtering
Keyword Tracking
Media Library
Monitoring
Multi-Account Management
Multi-Channel Campaigns
Multi-Channel Data Collection
Multi-Channel Management
Multi-Channel Marketing
Negative Feedback Management
Performance Management
Performance Metrics
Policy Management
Post Scheduling
Publish Scheduling
Real Time Analytics
Real Time Monitoring
Real Time Reporting
Real-Time Chat
Real-time Updates
Reporting & Statistics
Reporting/Analytics
Response Management
Risk Alerts
Risk Assessment
Rules-Based Workflow
Search/Filter
Sentiment Analysis
Social Advertising
Social Listening
Social Media Integration
Social Media Management
Social Media Monitoring
Social Performance Management
Social Promotion
Task Management
Third Party Integrations
Trend Analysis
User Management
User Profiles
Visual Analytics
Workflow Management
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API
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Archiving & Retention
Assignment Management
Audience Targeting
Audit Trail
Automated Publishing
Automated Scheduling
Brand Tracking
Calendar Management
Campaign Analytics
Campaign Management
Categorization/Grouping
Channel Management
Collaboration Tools
Communication Management
Competitive Analysis
Competitor Monitoring
Configurable Alerts
Contact Management
Content Library
Content Management
Conversion Tracking
Customer Engagement
Customer Experience Management
Customer Segmentation
Customer Social Profiles
Customer Support
Customizable Reports
Dashboard
Data Security
Data Visualization
Editorial Calendar
Email Alerts
Engagement Tracking
Geotargeting
Image Library
Influencer Tracking
Keyword Filtering
Keyword Tracking
Media Library
Monitoring
Multi-Account Management
Multi-Channel Campaigns
Multi-Channel Data Collection
Multi-Channel Management
Multi-Channel Marketing
Negative Feedback Management
Performance Management
Performance Metrics
Policy Management
Post Scheduling
Publish Scheduling
Real Time Analytics
Real Time Monitoring
Real Time Reporting
Real-Time Chat
Real-time Updates
Reporting & Statistics
Reporting/Analytics
Response Management
Risk Alerts
Risk Assessment
Rules-Based Workflow
Search/Filter
Sentiment Analysis
Social Advertising
Social Listening
Social Media Integration
Social Media Management
Social Media Monitoring
Social Performance Management
Social Promotion
Task Management
Third Party Integrations
Trend Analysis
User Management
User Profiles
Visual Analytics
Workflow Management
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CrowdControlHQ Feature Reviews

8 reviewers had the following to say about CrowdControlHQ's features:

Anonymous
( company, 11-50 employees)

CCHQ provides an effective solution for social media management

2018-05-19

Allowing you to seamlessly carry out social media management for clients of any size with the added benefit of great reporting features to help back up and present the benefits of your own work through the platform.

Pros

CCHQ encompasses everything you would need to effectively manage social media clients whether small or large scale.

Cons

If dealing with a large volume of messages at one time it does have some functionality issues with answering and seeing what may have already been answered but alot of these issues are being addressed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from CrowdControlHQ


Thanks for your review of the CrowdControlHQ software. Your feedback and comments are extremely valuable to us and everyone in our community!

Read more
Douglas S.

Crowd Control HQ - Could be better

2019-05-20

Pros

I like how the software API allows every social channel to be monitored al in one place.

Cons

It could do with some better posting functionality, the user interface is not the greatest and can be confusing to use.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Steven H.

Excellent product, easy to use and great staff!

2017-06-06

We have the added security for our social media channels.

Pros

The features are up to date with the Social Media APIs.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from CrowdControlHQ


Thanks Steven for reviewing the CrowdControlHQ software platform. It's great to hear your feedback, really appreciated. Also good to hear you are using the new Admin area ¿

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Laura M.

Great experience

2017-04-19

We have been using Crowd Control for just over a year and have found it be a fantastic tool to manage all our social media in one secure place.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from CrowdControlHQ


Thank you for such a positive review of the software Laura. Always nice to see a satisfied user :)

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Alexa C.

I have utilised CCHQ for a few months and find it super easy for myself and my team to use.

2017-10-11

Pros

It helps that we can have multiple users managing content for their own areas/boroughs, and are able to select multiple social media accounts to post content across.

Cons

At present one receives email notifications when posts are ready to be validated, however if one had an App on their mobile which provides notifications that would be easier to manage if one was not in the office at their PC.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from CrowdControlHQ


Thank you Alexa ¿ So nice to hear how you are using the CrowdControlHQ platform to successfully manage your multiple social media accounts with multiple users across multiple locations.

Your feedback is extremely valuable and we welcome that. Our development team are working hard to constantly improve the software so watch this space for upcoming feature enhancements!

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Abi B.

A great system which we have used for many years, simple, effective and powerful analytics

2018-02-02

Control and security

Pros

Over 100 people use this across the business, from our depot teams to marketing teams and it allows me to control access to social media across a multiple of platforms.

Cons

There isn't anything that i dislike the least really. It meets our needs as a business and anything I've disliked in the past has been addressed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from CrowdControlHQ


Thank you Abi !! Amazing to hear your feedback on how you are using the CrowdControlHQ platform ¿

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laura q.

simple but sometimes runs slow

2017-06-01

Pros

you can post on multiple channels and good highlighting characters easy to login, good for seeing scheduled posts

Cons

sometimes slow and hard from mobile phone , scheduled posts sometime take a long time to load to, apart from running slow it seems ok

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from CrowdControlHQ


Hi Laura, thanks for reviewing the CrowdControlHQ platform ¿ really nice to get your feedback.

Sorry to hear the software is sometimes slow. We have released some updates recently aimed at improving the overall speed and will be releasing additional improvements over next few months, so watch this space!

Read more
Annette R.

Easy to use and control many social media accounts. Its an ideal solution.

2018-06-19

Pros

Easy navigation. Simple to create posts for multiple platforms.

Cons

Little quirks sometimes appear - long script errors, confused account selection. (few and far between to be fair)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from CrowdControlHQ


Wonderful Annette, thank you so much for taking the time to write a review. We truly appreciate it and we take on board all of your feedback.

Read more