Digimind Features

Digimind

AI-powered social listening and market intelligence platform

4.31/5 (13 reviews)

Competitor Feature Comparison

@mentions
API
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Analytics/ROI Tracking
Audience Targeting
Automated Publishing
Automated Scheduling
Benchmarking
Brand Tracking
Calendar Management
Campaign Analytics
Campaign Management
Categorization/Grouping
Charting
Collaboration Tools
Communication Management
Competitive Analysis
Competitor Monitoring
Configurable Alerts
Contact Management
Content Library
Content Management
Conversion Rate Optimization
Conversion Tracking
Customer Engagement
Customizable Reports
Customizable Templates
Dashboard
Dashboard Creation
Data Import/Export
Data Transformation
Data Visualization
Editorial Calendar
Engagement Tracking
Image Library
Impact Measurement
Influencer Tracking
Keyword Filtering
Keyword Tracking
Lead Attribution
Monitoring
Multi-Account Management
Multi-Channel Campaigns
Multi-Channel Data Collection
Multi-Channel Management
Multi-Channel Marketing
Performance Metrics
Post Scheduling
Publish Scheduling
Real Time Analytics
Real Time Comparisons
Real Time Data
Real Time Monitoring
Real Time Reporting
Real-time Updates
Reporting & Statistics
Reporting/Analytics
Reputation Management
Response Management
Search/Filter
Sentiment Analysis
Social Advertising
Social Listening
Social Media Integration
Social Media Management
Social Media Monitoring
Social Performance Management
Social Promotion
Tagging
Third Party Integrations
Trend Analysis
Visual Analytics
Website Monitoring
Workflow Management
Visit WebsiteCompare App
@mentions
API
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Analytics/ROI Tracking
Audience Targeting
Automated Publishing
Automated Scheduling
Benchmarking
Brand Tracking
Calendar Management
Campaign Analytics
Campaign Management
Categorization/Grouping
Charting
Collaboration Tools
Communication Management
Competitive Analysis
Competitor Monitoring
Configurable Alerts
Contact Management
Content Library
Content Management
Conversion Rate Optimization
Conversion Tracking
Customer Engagement
Customizable Reports
Customizable Templates
Dashboard
Dashboard Creation
Data Import/Export
Data Transformation
Data Visualization
Editorial Calendar
Engagement Tracking
Image Library
Impact Measurement
Influencer Tracking
Keyword Filtering
Keyword Tracking
Lead Attribution
Monitoring
Multi-Account Management
Multi-Channel Campaigns
Multi-Channel Data Collection
Multi-Channel Management
Multi-Channel Marketing
Performance Metrics
Post Scheduling
Publish Scheduling
Real Time Analytics
Real Time Comparisons
Real Time Data
Real Time Monitoring
Real Time Reporting
Real-time Updates
Reporting & Statistics
Reporting/Analytics
Reputation Management
Response Management
Search/Filter
Sentiment Analysis
Social Advertising
Social Listening
Social Media Integration
Social Media Management
Social Media Monitoring
Social Performance Management
Social Promotion
Tagging
Third Party Integrations
Trend Analysis
Visual Analytics
Website Monitoring
Workflow Management
Visit WebsiteCompare App
@mentions
API
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Analytics/ROI Tracking
Audience Targeting
Automated Publishing
Automated Scheduling
Benchmarking
Brand Tracking
Calendar Management
Campaign Analytics
Campaign Management
Categorization/Grouping
Charting
Collaboration Tools
Communication Management
Competitive Analysis
Competitor Monitoring
Configurable Alerts
Contact Management
Content Library
Content Management
Conversion Rate Optimization
Conversion Tracking
Customer Engagement
Customizable Reports
Customizable Templates
Dashboard
Dashboard Creation
Data Import/Export
Data Transformation
Data Visualization
Editorial Calendar
Engagement Tracking
Image Library
Impact Measurement
Influencer Tracking
Keyword Filtering
Keyword Tracking
Lead Attribution
Monitoring
Multi-Account Management
Multi-Channel Campaigns
Multi-Channel Data Collection
Multi-Channel Management
Multi-Channel Marketing
Performance Metrics
Post Scheduling
Publish Scheduling
Real Time Analytics
Real Time Comparisons
Real Time Data
Real Time Monitoring
Real Time Reporting
Real-time Updates
Reporting & Statistics
Reporting/Analytics
Reputation Management
Response Management
Search/Filter
Sentiment Analysis
Social Advertising
Social Listening
Social Media Integration
Social Media Management
Social Media Monitoring
Social Performance Management
Social Promotion
Tagging
Third Party Integrations
Trend Analysis
Visual Analytics
Website Monitoring
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App


4 reviews

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

Digimind Feature Reviews

13 reviewers had the following to say about Digimind's features:

Stephanie D.

Great Listener

2020-09-29

It's got a much more user-friendly interface to work with, a wide variety of reports to run and present; and ability to share information with others so they can maximize the data.

Pros

Pros: Easy interface; terrific account rep who teaches us and reminds us about features so we're maximizing our use out of this tool that offers so much; she takes time to know our business to help us again, make best use out of this; she knows the product well; dashboards are great to get a quick overview; easy to share reports with others on our team who are non-users but can use the information.

Cons

Does seem to miss some content that we see on our own platforms; lack of third-party agreements on some platforms to catch other listening (ex: IG Stories, FB Stories, FB Groups, IGTV);

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Ksenia B.

The best solution to help us determine our next best action

2018-03-11

It helps us gather real-time insights on what's being said about our brand from all across the web while allowing us to manage everything in their comprehensive platform.

Pros

Digimind allowed us obtaining instantaneous, dynamic results allowing us to take real-time action.

Cons

Social data from the likes of Facebook can be quite limited Sentiment function could be more accurate

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Stefan D.

Easy Newsletter creation

2020-09-24

I can create a biweekly Newsletter with very little time effort per day, ideal for people you have a lot of different tasks to do.

Pros

Ease of use and option of direct import of news into Digimind tool

Cons

Setting up searches is time consuming.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Karim l.

Perfect tool

2020-10-16

Pros

An easy way to add sources to watch and to validate information, a professional way to generate reports and analysis

Cons

Difficulties in generating ad hoc news and graphics if the processing period is more than one year with a complex query

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Isabel M.

Complementa mis reportes

2020-10-02

Me gusta mucho.

Pros

Para mi y mi equipo es una herramienta necesaria e importante para el monitoreo diario de nuestras redes, sin duda se ha vuelto imprescindible.

Cons

Los reportes son muy amigables, la consulta de la información es fácil, en general es sencillo obtener la info.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Fernanda S.

Use of Digimind for a weekly newsletter

2020-09-29

Keeping track of scientific publications is nearly impossible without Digimind.

Pros

I use this software for a weekly newsletter and I have gotten a lot of positive feedback on how easy it is to give weekly updates.

Cons

This makes it extremely complicated since it forces the user to take extra time to look at publications dates before even reading the content.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Huong N.

Digimind is a very good start for whom to have limited access and time consuming

2020-10-07

- Update studies among (some) industries, brands, and institutes - Product news

Pros

- Update and available information in the fields of interest

Cons

- Higher level of interest cannot be met regarding topic details as a network, region-wide and/or world-wide

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Pharmaceuticals company, 1001-5000 employees)

Tool could be useful but customer support so non-existent that it's almost worthless

2021-09-07

We were trying to solve our competitive/market intel sourcing problem, but after 6+ months of usage, we have only realized frustration

Pros

I really don't know...I cannot imagine they are better at anything than their competitors

Cons

I don't have time for an essay so at a high level: False promises, extremely late deliverables, non-existent customer support/consultancy, outdated help/support articles, unintuitive UI, confusing functionalities, time-consuming, and so much more.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No
Read more
Yohan D.

A great software to understand your customer

2020-09-29

Pros

The ability to create different dashboards depending on the needs

Cons

Some features can be quite hard to change

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Mohamed Amine C.

The go-to solution for Monitoring

2018-12-19

Despite few payment and customer support issues, I had a pretty good experience with Digimind Social.

Pros

It's a powerful monitoring solution and offers a great sentiment analysis .

Cons

Customer support is not so great. Adding new keywords is problematic because you never know whether or not it will use-up all your monthly mentions

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Mamoun A.

over all it is good solution

2020-09-24

very good

Pros

Comparison with industry in different aspects

Cons

I am not sure that there is a feature in the product we did not need

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Seung-il P.

transformation and innovation news

2020-10-06

Pros

can find what is going on and what is new for us

Cons

nothing as this is for many peope so not easy to customize every requirements

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Sergey G.

Digimind estimation

2020-10-26

Pros

Usually I overview our competitors work and news.

Cons

No additional idea for now, may be if I have more time I can use this SW more often.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more