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DirectIQ vs Constant Contact Comparison

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Overview

With DirectIQ's rich features and intuitive user interface, you can easily load email contacts, pick a template, and send...

Category Leaders

Whether you’re looking to reach more customers, sell more products, or simply share your passion with the world, Constant...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

12

/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

20

/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.9

5

4

3

2

1

11

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

882

644

236

34

29

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

The template selection isn't overwhelming, which I think is a huge positive. They offer a good selection, and they are all really easy to customize to my needs.
I'm thinking about starting a newsletter, so it's nice knowing that the DirectIQ support staff is available 24/7 to help me whenever I need. A really pleasant customer support experience overall.
DirectIQ is both super simple and very efficient. I highly recommend it to everyone - but in particular, to people that are just beginning to dip there feet into the email marketing waters.

Pros

The data reporting on opens/clicks/etc. Is incredibly helpful to track which emails gain a good response and which time of the week works best to send to our audiences.
Whenever I have a question, the techs are so helpful and can direct me to exactly what I need. I also love that it can be integrated with Donor Perfect.
The software is easy to learn, use, and the templates for the emails are nice yet simple to customize. The feedback about open rates is good and it's easy to setup follow-up campaigns.

Cons

The only con I can think of was my awful 2010 review.
Emails tend to make their ways to the spam folder.
It essentially offers a diagnostic report, detailing which email clients (e.g. yahoo, Gmail etc.) will analyze my messages as spam, and why.

Cons

Very disappointing, frustrating, and countless email cammpaigns have been wasted due to Constant Contacts software rearranging and distoring the format of the original created email.
Given the circumstances of the pandemic and not using the services to even log in during the last year, that was inconsiderate and unacceptable.
I was disappointed when the dropped the event portion of their program and integrated with Eventbrite.
  • Vendor responds to reviews
  • Last review4 years ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features17
  • AB Testing
  • API
  • Activity Tracking
  • Advertising Management
  • Analytics/ROI Tracking
  • Anti Spam
  • Appointment Scheduling
  • Archiving & Retention
  • Audience Targeting
  • Auto Update
  • Auto-Responders
  • Automated Publishing
  • Automated Scheduling
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Cataloging/Categorization
  • Click Tracking
  • Client Management
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Analysis Tools
  • Data Import/Export
  • Delivery Tracking
  • Design Management
  • Discount Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Invitations & Reminders
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Triggered Actions
  • Feedback Management
  • Heatmaps
  • Image Library
  • Inventory Management
  • Kitting
  • Landing Pages/Web Forms
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • List Management
  • Location Tracking
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Media Library
  • Mobile Access
  • Mobile Optimized Emails
  • Mobile Survey
  • Multi-Account Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Store
  • Multiple User Accounts
  • Multivariate Testing
  • Newsletter Management
  • Online Store Builder
  • Order Management
  • Performance Metrics
  • Post Scheduling
  • Pre-built Templates
  • Promotions Management
  • Question Branching
  • Randomization
  • Real Time Analytics
  • Real Time Monitoring
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Validation
  • Rich Text Editor
  • SEO Management
  • Sales Analytics
  • Segmentation
  • Shipping Management
  • Shopping Cart
  • Site Intercept Survey
  • Skip Logic
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Performance Management
  • Social Promotion
  • Spam Blocker
  • Subscription Management
  • Support Audio/Images/Video
  • Survey Builder
  • Surveys & Feedback
  • Tagging
  • Team Management
  • Template Management
  • Templates
  • Third Party Integrations
  • URL Customization
  • WYSIWYG Editor
  • Website Management
  • Website Visitor Tracking
  • Workflow Management
  • Total features121
  • AB Testing
  • API
  • Activity Tracking
  • Advertising Management
  • Analytics/ROI Tracking
  • Anti Spam
  • Appointment Scheduling
  • Archiving & Retention
  • Audience Targeting
  • Auto Update
  • Auto-Responders
  • Automated Publishing
  • Automated Scheduling
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Cataloging/Categorization
  • Click Tracking
  • Client Management
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Analysis Tools
  • Data Import/Export
  • Delivery Tracking
  • Design Management
  • Discount Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Invitations & Reminders
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Triggered Actions
  • Feedback Management
  • Heatmaps
  • Image Library
  • Inventory Management
  • Kitting
  • Landing Pages/Web Forms
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • List Management
  • Location Tracking
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Media Library
  • Mobile Access
  • Mobile Optimized Emails
  • Mobile Survey
  • Multi-Account Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Store
  • Multiple User Accounts
  • Multivariate Testing
  • Newsletter Management
  • Online Store Builder
  • Order Management
  • Performance Metrics
  • Post Scheduling
  • Pre-built Templates
  • Promotions Management
  • Question Branching
  • Randomization
  • Real Time Analytics
  • Real Time Monitoring
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Validation
  • Rich Text Editor
  • SEO Management
  • Sales Analytics
  • Segmentation
  • Shipping Management
  • Shopping Cart
  • Site Intercept Survey
  • Skip Logic
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Performance Management
  • Social Promotion
  • Spam Blocker
  • Subscription Management
  • Support Audio/Images/Video
  • Survey Builder
  • Surveys & Feedback
  • Tagging
  • Team Management
  • Template Management
  • Templates
  • Third Party Integrations
  • URL Customization
  • WYSIWYG Editor
  • Website Management
  • Website Visitor Tracking
  • Workflow Management

Integrations

  • Total integrations6
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations444
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

DirectIQ vs. Constant Contact

See how DirectIQ and Constant Contact stack up against each other by comparing features, pricing, ratings, integrations, security & more.