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Engagement Cloud vs ShippingEasy Comparison

Overview

dotdigital is an email marketing and automation platform for B2B, B2C and eCommerce businesses.

ShippingEasy is online shipping fulfillment software for eCommerce sellers that want the best postage rates and automate...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$29.00
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

76

60

19

3

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

5

4

3

2

1

902

127

22

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Dotmailer features are very competitive and their pricing model is better than those in the competitive landscape.
Really easy to use, templates and image friendly, good customer and technical support. Has good automation options and multiple folder capability for prospect and customers mail outs.
We really enjoyed the ease of setting up campaigns after we learned how to. It's been a very useful tool in expanding our reach.

Pros

She has helped me twice now and both time she was incredibly nice and super fast to help me solve things. Im glad to have this program to use and to know I will be taken care of if I need help.
I love it, super easy to use and every time I need help its easy to get in contact with them.
This morning I had an issue and was on chat with a customer service agent he was so helpful and nice. He helped me to resolve my issue quickly and efficiently.

Cons

We had many billing errors with them. Decided to just cancel after contract was up.
I can whole heartedly say that without this platform my marketing team would be lost.
I have not had any issues with it so can't really say anything negative.

Cons

My printer stopped printing labels, CSR helped me through the entire process! she was quick and knowledgeable and my headache disappeared after she helped me.
Can't think of anything as there aren't any problems or anything to dislike.
Just today I had an issue that was completely frustrating and causing my shipping business to come to a stop. I contacted online chat and [SENSITIVE CONTENT HIDDEN] was my customer service specialist.
  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features79
  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Archiving & Retention
  • Assessment Management
  • Automated Scheduling
  • Automatic Notifications
  • Barcode Scanning
  • Barcode Support
  • Behavior Tracking
  • Campaign Analysis
  • Campaign Management
  • Campaign Segmentation
  • Catalog Management
  • Chat
  • Click Tracking
  • Client Management
  • Collaboration Tools
  • Content Management
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Database
  • Customer Profiling
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Data Import
  • Data Synchronization
  • Delivery Tracking
  • Demographic Data Collection
  • Design Management
  • Drag & Drop Interface
  • Drip Marketing
  • Email Distribution
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Triggered Actions
  • Geolocation
  • Inventory Management
  • Knowledge Base Management
  • Label Printing
  • Labeling
  • Landing Page Templates
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Loyalty Program
  • Mail Merge
  • Mailing List Management
  • Mobile Integration
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Multiple Projects
  • Multiple User Accounts
  • Order Confirmation
  • Order Management
  • Order Processing
  • Order Tracking
  • Package Tracking
  • Preview Functionality
  • Product Data Management
  • Purchase Order Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Registration Management
  • Reporting & Statistics
  • Returns Management
  • Rich Text Editor
  • Sales Reporting
  • Search Functionality
  • Shipping Labels
  • Shipping Management
  • Social Advertising
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Status Tracking
  • Stock Management
  • Subscription Management
  • Summary Reports
  • Supplier Management
  • Template Management
  • Third Party Integration
  • To-Do List
  • Unsubscribe Database
  • Usage Tracking
  • Website Integration
  • eCommerce Integration
  • Total features40
  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Archiving & Retention
  • Assessment Management
  • Automated Scheduling
  • Automatic Notifications
  • Barcode Scanning
  • Barcode Support
  • Behavior Tracking
  • Campaign Analysis
  • Campaign Management
  • Campaign Segmentation
  • Catalog Management
  • Chat
  • Click Tracking
  • Client Management
  • Collaboration Tools
  • Content Management
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Database
  • Customer Profiling
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Data Import
  • Data Synchronization
  • Delivery Tracking
  • Demographic Data Collection
  • Design Management
  • Drag & Drop Interface
  • Drip Marketing
  • Email Distribution
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Triggered Actions
  • Geolocation
  • Inventory Management
  • Knowledge Base Management
  • Label Printing
  • Labeling
  • Landing Page Templates
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Loyalty Program
  • Mail Merge
  • Mailing List Management
  • Mobile Integration
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Multiple Projects
  • Multiple User Accounts
  • Order Confirmation
  • Order Management
  • Order Processing
  • Order Tracking
  • Package Tracking
  • Preview Functionality
  • Product Data Management
  • Purchase Order Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Registration Management
  • Reporting & Statistics
  • Returns Management
  • Rich Text Editor
  • Sales Reporting
  • Search Functionality
  • Shipping Labels
  • Shipping Management
  • Social Advertising
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Status Tracking
  • Stock Management
  • Subscription Management
  • Summary Reports
  • Supplier Management
  • Template Management
  • Third Party Integration
  • To-Do List
  • Unsubscribe Database
  • Usage Tracking
  • Website Integration
  • eCommerce Integration

Integrations

  • Total integrations34
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrations36
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Engagement Cloud vs. ShippingEasy

See how Engagement Cloud and ShippingEasy stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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