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Ecanvasser

Easy-to-use, customizable canvassing dashboard and apps

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Ecanvasser Reviews - Page 2

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92 reviews

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Carl W.

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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eCanvasser is an excellent tool for canvassing homes for political campaigns.

Reviewed 6 years ago

The greatest benefit is the ability to assign as many canvassers as we like, without additional licenses. Operationally, our teams have been able to move a lot quicker in canvassing voting districts. We also like the custom fields, allowing us to use this as our primary data source.

Pros

eCanvasser is focused on canvassing homes, instead of trying to be a be all end all of campaign operations. It is fairly easy to use. Hands down, customer service is outstanding. They respond quickly via email, and it is easy to talk to a live person. I like the control I have with the data, and unlimited custom fields I can create. The other big pro is their license model. I can assign as many volunteer canvassers as I want without an additional charge. All other services I found charge a license per user. This gives a budget tight campaign a lot of flexibility in using volunteers.

Cons

The data model needs some maturing. When creating groups, you have to select voters to put in that group. That's no biggy. But if you append the master database, the changes to a voters record do not aggregate to the record you placed within your groups. The Canvass Types are static. I would like to be able to create additional types, and select my own color. Canvassers also have to drill down too much to get to data they need at the door. Their are a few areas where it could be more intuitive. However, these are easily overcome with additional training. Overall, the product is great. We will continue using the product, and ensure our needs are input to developers for future enhancements.

Vendor response

Hi and thanks for the feedback. We are currently addressing custom canvass statuses to give you more flexibility. As regards appending the master database and how this affects groups we are looking to develop Dynamic Groups also in the medium term.

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Robert L.

Political Organization, 1-10 employees

Used other for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Key functionalities for campaigns are missing

Reviewed 3 years ago

I only use ECanvasser because of the data modeling that comes with more expensive services like i360, Voter Gravity, etc. However, I know a number of consultants that absolutely hate ECanvasser, too, and just feel stuck with it. I haven't found a suitable replacement yet, but when I do, I'll never use ECanvasser again unless significant changes are made.

Pros

It's web-based, and the the app is fairly useful for canvassers in the field. The thing I like the most is that it sells the service of data storage and manipulation; it does not sell me datasets that are being statistically modeled by people I don't know.

Cons

The thing I absolutely, completely, utterly hate is data appending and voter matching. Nearly every other software I've used allows me to append data to voter records matching through VoterIDs, which are unique identifiers for voters and suitable for purposes of appending. It adds hours to data matching and outputs, especially for GOTV purposes. It's just simply ridiculous that cannot be done. I've...