Constant Contact Pricing, Features, Reviews & Comparison of Alternatives

Constant Contact Reviews

Constant Contact

Now You Can Be an Even Better Marketer

4.08/5 (157 reviews)
136,484     72,286

Constant Contact’s Email Marketing tool makes it easy to create professional email campaigns with no technical skills required. You also get free personal support and coaching by phone, email, chat or in person.
• Look Professional: hundreds of customizable templates & easy editing tools
• Grow Your List: Simple tools to make it easy for your customers and new ones to join your list
• See Results: Measure customer engagement with understandable and actionable reports

• Affordable: Priced for small business and discounted for nonprofits. Free 60 day trial.
• One-click editing: No technical skills required and super-easy to use
• Support and more: Free personal coaching and support by phone, email, chat and in-person
• Resources: Online resources to help you succeed, including articles, videos and webinars
Social Media Integration: Makes it easy for you and your customers to share your message and find your business on Facebook, Twitter, LinkedIn and Pinterest
• Get Delivered: Anti-Spam checker and high deliverability rates get your emails delivered
• Integrations & Apps: From WordPress to Salesforce to QuickBooks, we integrate with hundreds of tools that small businesses use.

Grow your business faster. Constant Contact is revolutionizing the success formula for more than 600,000 small businesses, nonprofits, and associations worldwide to create and grow customer relationship through affordable, easy-to-use tools: Email Marketing, Social Campaigns, Save Local, Event Marketing, and Online Survey.

All Constant Contact products come with access to our unrivaled KnowHow online learning center and free personal coaching, including award-winning customer support.
www.constantcontact.com

Constant Contact Reviews (157)

Most positive review

 Constant Contact - Great Value

As a marketing consultant, I integrate newsletters and social media with many of my clients. I have used Constant Contact for over 3 years and have seen the positive results of consistent email marketing. I've had my clients given business opportunities to bid large contracts as a result of the ...

Read the full review
Reviewed 7th of October, 2015 by Autumn Edmiston

Most critical review

 Meh...there are better options

It's too expensive for what you get, the design options are very limited. We work with clients in all industries on their marketing including email marketing. Some clients already use a specific software so we adapt to their current set up. We've had several clients using Constant Contact and ...

Read the full review
Reviewed 31st of August, 2016 by Dustin Brackett

Read all reviews

Constant Contact Category Leaders

Reviews
Integrations
Mobile
Media
Security

#2 in Email Marketing

View full ranking
78
14
17
17
17
13

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Constant Contact Screenshots (4)

Constant Contact screenshot: Restaurant EmailConstant Contact screenshot: Reporting Tab - Plus & BasicConstant Contact screenshot: Newsletter Product FlowConstant Contact screenshot: Newsletter_Half Moon Yoga

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
No
HTTPS for all pages

Access control

No
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Android, iPhone-iPad, Mac, Windows, Web-based
Supported Countries
Australia, Canada, Europe, Germany, India, Latin America, Mexico, Middle-East and Africa, United Kingdom, United States
Supported Languages
English
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

Constant Contact Pricing

Starting from: $15.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Our prices are monthly, and based on the number of contacts in your email list or database. That means you can send as many emails as you want without affecting your monthly fee. Once you buy Email Marketing, your satisfaction is guaranteed for 30 days — or we'll refund you.

Competitors Pricing

Delivra

Starting from: $75.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

ActiveCampaign

Starting from: $9.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Pinpointe On-Demand

Starting from: $42.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Users who visited Constant Contact also visited

Key Features of Constant Contact

  • 400+ Templates and one-click editing
  • Affordable
  • Understandable and actionable reports
  • Facebook, Twitter links: Promote your campaign
  • Mobile responsive templates
  • Free personal coaching and support: Phone, Email or Chat
  • Apps & Integrations: Sync with your apps or find new ones.
  • Anti-spam checker
  • Mobile app
  • Social Stats: See who tweets, likes, and shares your emails.

Benefits

Design professional-looking emails in minutes with customizable templates and drag-and-drop editing. No list? No problem. We make it easy to grow your email list and manage contacts. Extend your reach and build your business with powerful social media integration and track your success with real-time reporting that makes it easy to plan your next move.

We also offer 200+ partner integrations. You can find the full list at: http://marketplace.constantcontact.com/Home

Alternatives to Constant Contact

Amy Lindholm

Constant Contact for small nonprofits vs MailChimp

14/03/2017

My nonprofit was previously using Constant Contact for our email marketing before switching to MailChimp. We were paying $35/month and had between 1,000 and 2,000 subscribers. After a couple people mentioned that MailChimp was free at that list size, we looked into it and switched over. As the primary user of these services, I have to say that MailChimp is much more intuitive and user-friendly than Constant Contact. There always seemed to be functions of email customization that just didn't work as they were supposed to in Constant Contact, and it would drive me crazy. Otherwise, the two services seem pretty similar.

Pros

It was very easy to add subscribers to a certain list or add tags to them.

Cons

There was a disturbing limit on the number of images you could have in your "library" for use. We were paying $35/month, which meant a limit of 5 images that could be stored. MailChimp probably has a limit for free accounts, but we haven't reached it yet and definitely have more than 100 images. There is also an image editing tool in MailChimp that Constant Contact did not have so that you can crop, brighten, or add text to your images within the software. It's very convenient.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

5/10

Recommendations to others considering Constant Contact

Definitely don't go this route if you're a small organization and have less than 2,000 subscribers. I vote for MailChimp, hands-down.

Source: Capterra
Helpful?   Yes   No
Read more
Crystal Newton

Good Marketing Tool

27/02/2017

I have had great success with Constant Contact and would recommend it to all small businesses. I like the stock photo option.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Becca Franks

Good with some flaws

27/02/2017

The good: easy sync with other software for email addresses. Easy for clients to unsubscribe. Gives you quick stats. Easy formats. The bad: difficult to create emails. I get frustrated with the program when trying to do simple things like change spacing or font size.

Pros

Easily syncs addresses and updates unsubscribers

Cons

Difficulties creating newsletters .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Hannah Miley

Reliable and looks great

24/02/2017

I use Constant Contact to send weekly emails, and they have not let me down. Emails are sent on schedule, have a great overall appearance, and I get great engagement statistics. Some features are a little less intuitive than other sites, and formatting can be a little challenging. I've noticed that my "mobile-friendly" emails don't always look great on my android device.

Rating breakdown

Value for money
Ease of use
Features
Source: Capterra
Helpful?   Yes   No
Read more
Mathew Schirado

Great software for email management and campaigns

22/02/2017

We use this software all of the time to send out e-blasts. It's really easy, comes with lots of great templates and really nice reporting. You can easily copy templates and send out emails in minutes.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Douglas Kwong

Great email marketing tool, but customer behaviors are changing.

16/02/2017

I have seen the click rates of email communications decrease over the last decade, as people are not as tied to their "inbox" as much these days, but rather, are more into their phones and social media. The software is easy to use and the tools to manage email client lists are great. However, I think it is a great too for creating email communications.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
stephanie costner

Constant Contact Graphic Artist Review

16/02/2017

I feel that there should be more options for graphic placement and integration. Having a blank white space that you can drag and drop items would be easier to use.

Pros

simple design framework

Cons

needs more advance features for full customization

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Read more
Ketty Huggins

Reliable and Easy to Use

13/02/2017

Constant Contact is a solid email marketing platform. It's cost-effective and easy to use with a bunch of great features.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Rich Swartwood

Great customer service

13/02/2017

Quick and responsive assistance both online and phone support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Joe Kujawa

Quick and easy

13/02/2017

We use constant contact for sending out mass emails to our clients. We are a snow removal contractor and use it to send out weather and service updates. Easy to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more

Who is Constant Contact For?

Frequently used together