Constant Contact vs Benchmark Email Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
Twitter


Reviews

Mitch Peterson

Terrible support and errors on site.

2016-08-18

I'll be going over to Mailchimp or Constant Contact... they'll at least make an effort to win my business.

Pros

Easy to use.

Cons

The support received from the company over a simple error with an email "opens" report.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

1/10

Recommendations to others considering Benchmark Email

Don't bother. Go with a better known platform and save time.

Source: Capterra
Helpful?   Yes   No

Response from Benchmark Email


Hello Mitch,

Thank you for taking the time to provide us with feedback. I am sorry and disappointed that we weren't able to provide the level of service you expected. As you mention, we are always highly rated and we pride ourselves in having an excellent customer service and support team. I will be sure to take this feedback to our team so we can learn from our mistakes and impress our users with our product and service. Again, apologizes from the team and we hope the next time you try us, we can exceed your expectations!

Benchmark Email Reviews
Benchmark Email
Email marketing service provider
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