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EmailOctopus Logo

Easy-to-use, affordable email marketing tool.

(13)

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EmailOctopus Reviews - Page 19

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479 reviews

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Jk
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Joerg k.

Photography, self-employed

Used monthly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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more contacts than mail chimp

Reviewed 3 years ago

easy to handle

Pros

more contacts than mail chimp in free version

Cons

could have more design features like editing images

MB
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M Birgit B.

Human Resources, 1-10 employees

Used monthly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good fit for a lot of levels

Reviewed 2 years ago
Pros

It was easy to use even as a beginner. Email campaign can be copied and therefor reused.

Cons

Would've liked to attach PDFs etc to my email campaigns

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Andoni S.

Health, Wellness and Fitness, 1-10 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good option to start with email marketing

Reviewed 6 years ago
Pros

Integrates very easy with amazon ses and that makes the deliverability rate be so high!

Cons

The automation is very poor. You can't send emails based on behaviour but just with a delay of hours/days/weeks.

MC
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Meenal C.

Health, Wellness and Fitness, 11-50 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Cost effective Marketing solution.

Reviewed 5 years ago
Pros

Automation is very powerful. No more paying for monthly huge fees for non sending campaigns. Very low prices and add AWS email service which is very much afforable.

Cons

Onboarding is confusing but support is very much friendly.

AP
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Alex P.

Insurance, 11-50 employees

Used monthly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Monthly user

Reviewed 2 years ago
Pros

After researching many different email marketing companies I ultimately decided on email octopus due to the free trial and I couldn't be happier! The ease of use and being able to edit/send yourself the email before it goes out to make sure its everything you want it to be is my favorite part. I have gotten multiple people in our office to use it!

Cons

It took a little bit of moving around the website to figure out how to use it but since I have figured it out, its so easy!

LB
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Loreta B.

Information Technology and Services, 11-50 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great value for money

Reviewed 5 years ago
Pros

Amazing support team, very responsive and kind. The tool is on a very reasonable price and being continuously developed!

Cons

lacks some features like a/b testing but they will be ready soon

DM
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Daniel M.

Used weekly for less than 6 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Powerful tool

Reviewed 7 years ago

We are very pleased with everything so far. Everything you could ask for in an email app.

Pros

Tried it for free and loved it. Simple and easy to use. Very clean and much more affordable then the completion.

Cons

No cons were added to this review

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Brayan M.

Marketing and Advertising, 1-10 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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My experience about emailoctopus

Reviewed 2 years ago
Pros

La facilité d'utilisation m'as le plus satisfait

Cons

Le prix est un peu plus cher fallait mettre un prix plus accessible à tous

Showing original review in French. See translation

MM
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Mufaddal M.

Writing and Editing, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Platform to send emails using Amazon servers

Reviewed 6 years ago
Pros

Creating campaigns is a breeze and we had not issues on their website

Cons

Email wise dependent on amazon ses. The templates are very poor and extremely limited in counted

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Verified reviewer

Writing and Editing, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Low Cost Email Marketing

Reviewed 6 years ago

I see good delivery rate for my mails and the ROI is also very good.

Pros

Low cost, Easy of use, reports and very effective.

Cons

You need an functional AWS account to use this platform.

VF
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Victoria F.

Consumer Services, self-employed

Used monthly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Happy customer

Reviewed 23 days ago

Overall, I'm really pleased. It offers a great value for my business.

Pros

So intuitive to use, as well as quick and easy.

Cons

Not come across anything yet that I can complain about!

Vendor response

Thanks for recommending us, Victoria! Happy to see EmailOctopus turned out to be a match for you and your business.

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Verified reviewer

Computer & Network Security, 1-10 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An easy and powerful mailer suite

Reviewed 6 years ago

Very happy with easy interface

Pros

AWS ses is great and cost effective for this mailer

Cons

Collaboration module is missing which could have been better

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Kevin W.

Financial Services, 1-10 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Can an Octopus beat up a Chimp?

Reviewed 6 years ago
Pros

EmailOctopus is going up against some pretty big incumbents (ie MailChimp). They offer the same great features to help you automate and track your email blast campaigns. Even though they're relatively small by comparison, they're built on top of the Amazon Cloud, so you're guaranteed rock-solid reliability.

Cons

It seems like the analytics offered aren't quite to the same caliber as the bigger guys. They're usable and adequate, but you can't dig into the numbers very deep.

TH
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Tara H.

Wholesale, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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OK system

Reviewed 5 years ago
Pros

Price was reasonable but features not so easy.

Cons

Searching for existing emails to update.

RB
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Roberta B.

Retail, self-employed

Used monthly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great! Easy!

Reviewed a year ago
Pros

It was very easy and simple to get started.

Cons

nothing really, only positives to say here.

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Verified reviewer

Hospitality, 1,001-5,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good value for money

Reviewed 6 years ago
Pros

Report for sent campaigns has many details.

Cons

Email builder is not powerful enough. More templates would be useful too.

LM
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Luis Miguel R.

Computer Software, 501-1,000 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Efficient tool for E-Mail Marketing

Reviewed 5 years ago

It's a great tool to send emails to a massive group, track emails and program when to send emails.

Pros

* It's very easy to use and has a friendly interface. * The tool is flexible and works great when your goal is to send massive emails. * Configuration is easy if you follow the instructions.

Cons

* Integration with other software solutions is limited. * Mobile integration should be an enhancement to meet all needs.

OL
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Oscar L.

Retail, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Octopus

Reviewed a year ago

Lo utilizamos para campañas de venta

Pros

La facilidad de uso y la tarifa que no me parece cara.

Cons

No he comparado con otros por lo que no puede opinar

Showing original review in Spanish. See translation

GC
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German C.

Health, Wellness and Fitness, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent

Reviewed 4 months ago
Pros

Every thing of this platform it's very aesy to use, versatile

Cons

I Ise emailOctopus time ago but Nothing disllike at this moment

EL
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Emma Lisa S.

Veterinary, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to use

Reviewed a year ago
Pros

The product is fairly easy to use and I like the layouts.

Cons

Nothing in particular stands out. It is fairly easy to figure out.

BB
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Bridgette B.

Real Estate, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Customer Service

Reviewed 8 months ago

This website is Excellent!! I will keep using it!

Pros

Excellent Customer Service!! Very Helpful

Cons

Couple of tags i did not know how to do..

DK
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David K.

Banking, 1,001-5,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The most underrated email marketing platform

Reviewed 2 years ago
Pros

Simplicity, pricing and new features added all the time. Customer support is excellent and finally I don’t feel like I’m talking to robots.

Cons

I would like to let my subscribers choose which list they want to join. This is not available at the moment.

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Verified reviewer

Information Technology and Services, 11-50 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Value for money

Reviewed 5 years ago
Pros

One of the best parts of this software is email delivery with Amazon. One one the best email platform for email marketing. will definitely recommend emailoctopus to other companies.

Cons

Amazon takes time to increase the email sending limit. but once you know their criteria, it will be easy to verify.

DV
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Dennis V.

Health, Wellness and Fitness, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Goofy name, excellent platform

Reviewed 2 years ago

So far, it's been a great overall experience.

Pros

EmailOctopus is designed very well and it's very easy to use. The price is great for my small business.

Cons

We haven't explored the api's yet but hopefully they're are easy to use.

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Verified reviewer

Entertainment, self-employed

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Email Software

Reviewed 6 years ago

Great platform and easy to use.

Pros

Ease of use and reporting. Familiarity with mapping out emails.

Cons

Overall cost for higher subscribers. I use the service as a monthly/bi-monthly newsletter tops but can't pay premium pricing for when I use it so little of the time.