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Emotive
Texting that's human, at any scale.
Emotive Reviews (2025) - Page 4
106 reviews
Recommended
Ben B.
Apparel & Fashion, 11-50 employees
Used weekly for 6-12 months
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Very satisfied with the tool's capabilities and overall strategic recommendations and alignment on mutual goals.
Overall onboarding, ease of use, implementation and going live were all very simple. To get up and running was easy. Pricing is fair and ongoing product enhancements are frequent and allow them to stay ahead of trends and competition.
Limitations in nuances of two-way conversations are industry wide among all competitors, however Emotive is making strides to improve this facet of the channel.
Lynn P.
Consumer Goods, 1-10 employees
Used other for less than 6 months
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Unfortunately, we spent hours pointing out the flaws in the product (and acting as an unpaid QA). When we asked to be released from our contract, we were told no, that we didn't run the requisite number of campaigns (which we weren't going to do given the issues). A shame since we are a small business and feel taken advantage of. . .
The promise (the sales machine) behind Emotive sounded great. Increase conversions, engagement, sales, etc. You know the pitch.
Unfortunately, there were many glitches in the software. From slack integration not working to texting incorrect names, to messages not triggering a new conversation to having to manually edit the response verbiage to match from text to text . . . The list goes on and on.