EngageBay Features

EngageBay

Integrated sales & marketing software for growing teams

4.64/5 (59 reviews)

EngageBay Feature Summary

  • Analytics/ROI tracking
  • Visitor identification
  • Contact import/export
  • Sales intelligence
  • Marketing calendar
  • Customizable CTAs
  • Dynamic content
  • Mass email delivery
  • Social marketing
  • Multi-account management
  • Posts scheduling
  • Automated publishing
  • Marketing automation
  • Multivariate testing
  • Real time editing
  • Activity tracking
  • Automatic reminders
  • Contact history
  • Content management
  • Conversion tracking
  • Custom forms
  • Customizable templates
  • Data synchronization
  • Email tracking
  • Lead generation
  • Sales reporting
  • Social media integration
  • Task scheduling
  • Third party integration
  • To-do list
  • Visitor tracking
  • Workflow management
  • Customer segmentation
  • Conversion rate optimization
  • Drag & drop interface
  • Custom landing pages
  • Event triggered actions
  • Custom fields
  • Drip email marketing
  • Email templates
  • Landing page templates
  • WYSIWYG editor
  • Click-through tracking
  • Task management
  • Contact management
  • Behavior tracking
  • Email marketing
  • Subscriber management

Competitor Feature Comparison

API
Activity Tracking
Automated Sales
Behavior Tracking
Calendar Management
Calendar Sync with Google
Call Recording
Click Tracking
Computer Telephony Integration
Contact History
Contact Management
Content Management
Conversion Rate Optimization
Conversion Tracking
Custom Fields
Custom Forms
Custom Landing Pages
Customer Segmentation
Customizable Branding
Customizable Templates
Data Synchronization
Document Management
Drag & Drop Interface
Drip Marketing
Email Integration
Email Marketing Management
Email Templates
Email Tracking
Event Triggered Actions
Gamification
Invoice Management
Landing Page Templates
Lead Generation
Project Management
Real Time Notifications
Reminders
Reporting & Statistics
Sales Reporting
Social Media Integration
Subscription Management
Support Ticket Management
Task Management
Task Scheduling
Third Party Integration
To-Do List
Visitor Tracking
WYSIWYG Editor
Web Forms
Website Integration
Widgets
Workflow Management
Visit WebsiteCompare App
API
Activity Tracking
Automated Sales
Behavior Tracking
Calendar Management
Calendar Sync with Google
Call Recording
Click Tracking
Computer Telephony Integration
Contact History
Contact Management
Content Management
Conversion Rate Optimization
Conversion Tracking
Custom Fields
Custom Forms
Custom Landing Pages
Customer Segmentation
Customizable Branding
Customizable Templates
Data Synchronization
Document Management
Drag & Drop Interface
Drip Marketing
Email Integration
Email Marketing Management
Email Templates
Email Tracking
Event Triggered Actions
Gamification
Invoice Management
Landing Page Templates
Lead Generation
Project Management
Real Time Notifications
Reminders
Reporting & Statistics
Sales Reporting
Social Media Integration
Subscription Management
Support Ticket Management
Task Management
Task Scheduling
Third Party Integration
To-Do List
Visitor Tracking
WYSIWYG Editor
Web Forms
Website Integration
Widgets
Workflow Management
Visit WebsiteCompare App
API
Activity Tracking
Automated Sales
Behavior Tracking
Calendar Management
Calendar Sync with Google
Call Recording
Click Tracking
Computer Telephony Integration
Contact History
Contact Management
Content Management
Conversion Rate Optimization
Conversion Tracking
Custom Fields
Custom Forms
Custom Landing Pages
Customer Segmentation
Customizable Branding
Customizable Templates
Data Synchronization
Document Management
Drag & Drop Interface
Drip Marketing
Email Integration
Email Marketing Management
Email Templates
Email Tracking
Event Triggered Actions
Gamification
Invoice Management
Landing Page Templates
Lead Generation
Project Management
Real Time Notifications
Reminders
Reporting & Statistics
Sales Reporting
Social Media Integration
Subscription Management
Support Ticket Management
Task Management
Task Scheduling
Third Party Integration
To-Do List
Visitor Tracking
WYSIWYG Editor
Web Forms
Website Integration
Widgets
Workflow Management
Visit WebsiteCompare App

EngageBay Feature Reviews

25 reviewers had the following to say about EngageBay's features:

John Huang

A good marketing automation platform

2018-10-16

For about 3 months of using Engagebay, the service significantly improved its efficiency, helped optimize marketing and increase sales.

Pros

The workflows allow automating manual activities that speed up your work.

Cons

Everything has worked really well. The user experience isn't entirely intuitive but I feel like they are constantly updating it and making it better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from EngageBay


Thanks for the review. We are working hard to make EngageBay as the most simple and affordable all-in-one marketing and sales software for growing companies.

Read more
anh nguyen

Good Customer service

2019-06-26

Good

Pros

It's really helpful for our email marketing campaign from designing email, landing page to tracking and reporting result

Cons

Need to update more customizing function which allows marketer designing more easily

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from EngageBay


Thanks Anh for your feedback.Much appreciated!

Read more
Gagan T M

Good marketing automation tool for Startup

2018-12-18

I Liked the options like Building HTML Emails, adding multiple users running campaign, convenient email campaign

Pros

I Liked the options like Building HTML Emails, adding multiple users running campaign, convenient email campaign.

Cons

Its has all the feature that we wanted to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from EngageBay


Thanks for your feedback. We are working on adding more features and enhancing existing functionality.

Read more
Pierpaolo Villano

I've tried it, but now it's our official automation platform...

2020-02-20

I have tried other platforms, also spending a lot of money on assestment (hubspot, sharpspring, active campaign, etc...).

Pros

It has everything we need (integration, mail automation, sales automation, lead generation, Android and Ios apps, support ticket e chat for visitors, etc...).

Cons

It is not possible to program post social (at the moment you can only monitor your profiles, although technical support has assured me that it is in their roadmap).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from EngageBay


Thanks for the review and feedback Pierpaolo Villano.

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Anonymous
(Computer Software company, 1-10 employees)

All-in-one lead generation software

2018-12-13

I used to use multiple software to do various tasks to build a campaign and track it.

Pros

I can plan lead generation campaigns from a single pience of software STEP 1- Start with building a Landing Page STEP 2- Get your Email templates in place STEP 3- Automate the process and build sequences STEP 4- Kick off the campaign with your contacts STEP 5- Just enjoy the show STEP 6- Then analyze the reports and play with Dashboard to take better decisions It does not end there STEP 7- The CRM takes over and helps you manage the sales cycle and tasks much better

Cons

I will be happy to see more landing page templates and more variety in forms

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from EngageBay


Thanks for your feedback. We would soon be adding more landing page templates and forms.

Read more
Kyle Lawrence

Truly a Quality Unified Platform

2018-12-11

Very happy with support!

Pros

If you are into scored lead-management, it has many features for that.

Cons

There aren't many integrations for it at this time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from EngageBay


Thanks for your feedback Kyle. We are working on adding more integrations and you should very soon see them.

Read more
Praneeth K

Best Marketing tool in the business

2018-12-13

We use EngageBay for Storing valuable contact list, executing Email campaigns for them and to track down our sales and marketing performance..

Pros

--> Ease of use --> Loads of options --> Promptness of Customer support team

Cons

The filter/ search options to find particular contact could have been better

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from EngageBay


Thanks for your feedback. We are working on enhancing the filtering options and you should soon notice the change,

Read more
pragnya Joshi

The utilization

2018-12-13

Loved it!!

Pros

The best part of the software that I liked personally is, the way it helps us in creating the landing pages effortlessly and efficiently. And also the way, the support team members really help us and support in reaching what is required and their guidance throughout the journey with good patience.

Cons

Can have better email marketing templates. They could be much realistic.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from EngageBay


Thanks for your feedback. We have plans to add more templates and you should see them soon.

Read more
Kernan Motoomull

Clean interface and Support very responsive...

2018-12-15

I feel that all my lead generation activities will be taken cared of.

Pros

The landing page creator is what I like most - all is just drag and drop and no technical knowledge required.

Cons

There was one instance that my account was suddenly downgraded to a free plan... But the support team was fast enough to upgrade my account back in just a few minutes. So far I do not see any red flags.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from EngageBay


Thanks Kernan for your feedback. We are pleased to have clients like you who are keeping us motivated in improving the platform constantly.

Read more
Joel Ngito

Meet the amazing Marketing Solution

2019-05-27

It's automation and landing page feature are excellent!

Pros

There's also the option of having EngageBay Marketing customized to best fit your needs.

Cons

They need to make some improvements to the email templates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from EngageBay


Thanks for the review. We are adding more email templates and should be available in few weeks.

Read more
Paul Therond

Promising Startup for CRM and marketing automation

2018-12-13

I would be happy to recommend this tool to my clients.

Pros

I like how they give you access to all these marketing and CRM/sales features in one dashboard. It could easily replace a number of other tools you are using right now.

Cons

Landing page templates are very limited at the moment

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from EngageBay


Thanks for your feedback. We are working on adding more landing page templates.

Read more
Astha Malik

Awesome

2018-12-10

It' s Amazing. I am loving it

Pros

Easy to use for beginners also.

Cons

Very fewer options in templates where we can drag and drop.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from EngageBay


Thanks for your feedback. We are working on adding more templates and you should see them very soon.

Read more
Yamini Rajpal

An Interactive Tool for Marketing needs

2020-08-14

Engagebay has been a very helpful brand for our Marketing Communications.

Pros

EngageBay is all in one CRM and marketing communication platform which helped a lot on the communication end for us .

Cons

It was a pretty helpful! No con as such.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Manoj Kumar

Great platform. Easy to use

2018-09-13

All in one marketing platform that is easy to use and good value for money.

Pros

Great features, easy to use, great value for money.

Cons

It's a quality product from the team at Engagebay so no real complaints.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from EngageBay


Thanks for the review. We are actively working on lot of new integrations and you should see them coming in next few weeks.

Read more
Anonymous
(Fine Art company, 1-10 employees)

All in one Marketing Solution

2019-01-05

Customer service was amazing and the platform was suprisingly so easy to use.

Pros

This saves time and make it so much easier to do email marketing.

Cons

There is nothing that I don't like - they are new but looking forward to them adding more template landing pages etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from EngageBay


Thanks for your feedback. We are working on adding more templates and you should soon see them.

Read more
Edwin Ting

Super value for money and simple to use all in one marketing tool

2018-12-18

Great tool, awesome service, especially by Andy!!

Pros

It does all that I require for marketing, track sales leads, develop landing pages, and forms

Cons

The number of templates are still limited

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from EngageBay


Thanks for your feedback. We would soon be adding more templates. Stay tuned.

Read more
Anonymous
(Human Resources company, 11-50 employees)

Easy to Use

2018-12-13

THis is good software for early adaptor of Markeitng Automation software

Pros

Easy and simple UI and not complicated user guide.

Cons

The CRM databse is not as robust as other existing companies and also the email id doesnt create the companies databse automatically.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from EngageBay


Thanks for the feedback. We are working on enhancing the CRM capabilities and you should soon see an improvement.

Read more
Gergely Csaba Nagy

Light at the end of the tunnel

2018-12-14

Pros

It covers everything a small business sales/marketing team needs.

Cons

Average looking email templates.

Rating breakdown

Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from EngageBay


Thanks for your feedback. We are working towards making EngageBay the best Marketing automation platform for growing businesses.

Read more
Santiago Blasco

All you need to run your campaigns

2018-12-11

Pros

A full featured marketing platform.

Cons

I could do with more native integrations. I know they have a roadmap to add more

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from EngageBay


Thanks for your review. We are working on adding more integration and you should soon see more.

Read more
Muhammad Ilham

One of the best CRMs with support that understands you

2018-12-20

Email marketing and sales activities have never been easier and EngageBay has done it easier.

Pros

EngageBay gives me the best experience to run Email Marketing and Sales activities on one platform.

Cons

Automation on Email Marketing need more improvement.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from EngageBay


Thanks for your feedback Ilham. We are pleased to have patrons like you who like our product. We are constantly working towards making EngageBay the best marketing and sales automation platform for growing businesses.

Read more
Jan Patrick Tejano

A great automation tool with a competitive price

2018-12-11

Support is number one pros for Engagebay, specially for the non-techy person like me they are always available to assist you if you get stuck, reps are very cool guys behind Engagebay.

Pros

Most basic and advance tools you need in your online business is inside Engagebay, from lead generation, email marketing, page builder, CRM (alternative for Hubspot and Infusionsoft) and my most favorite is the marketing automations.

Cons

It's a brand new software so there are still needs to be improve specially on the page builder part.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from EngageBay


Thanks for your feedback. We are constantly working on improving the platform and adding more features.

Read more
Luís Pimentel

A good Sales and marketing automation platform

2018-12-05

Pros

A great workflow that allow automating manual activities that speed up your work.

Cons

I'd like an app for an mobile use and integration with more apps

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from EngageBay


Thanks for the review Luis.

Read more
Yasaf Burshan

Lots of potential, but still need a polish work

2018-12-08

Good experience. I see a lot of potential and I am happy I found EngageBay. I hope all issues will be solved soon.

Pros

I like that I can manage all marketing in my business in one place + Integrate with Zapier.

Cons

I am having glitches with sequences and email marketing automation, plus Zapier integration doesn't include deals yet (expected soon).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from EngageBay


Hi Yasaf. Thanks for your review.

We are constantly working towards making the platform better and your feedback will certainly be considered and worked on.

Read more
Johannes Biehl

Awesome and easy to use

2018-12-13

I have a all in one solution for optin new clients, newsletter, mail, tasks, appointments and contact management.

Pros

It’s a tool that combines a lot a handy feature we all use every day.

Cons

Until now i found no issues or things i don’t like.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from EngageBay


Thanks for the review Johannes

Read more
mohit jain

Marketing Automation Platform That works

2018-12-11

Engagebay works really well to manage marketing efforts really well and the ability to share out forms and build landing pages is very useful

Pros

Engagebay is a complete marketing automation platform, The ability to create web forms and landing pages is quite unique and works really well for us

Cons

The interface is not intuitive and could be streamlined and made simple

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from EngageBay


Thanks for your feedback. We would soon be adding more articles to our knowledge base and show tool tips on the dashboard explaining each feature.

Read more