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CX Social

Customer Engagement & Insights for Social Brands

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CX Social Alternatives

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Top 100 Alternatives & Competitors to CX Social

Sprout Social

4.4
(452)

Social Media Management Software for Business

Features

Total

6

87

13

features in common

6

features in common

Sprout Social's unique features

  • Conversion Rate Optimization

  • Search/Filter

  • Trend Analysis

  • Automated Scheduling

CX Social's unique features

  • @mentions

  • Complaint Monitoring

  • Purchasing & Receiving

  • API

Value for money

4.0

0.4

3.6

What users say about Sprout Social's value for money

This is for those professional-level accounts that are worth a hefty investment. There are many useful tools to this platform.

bc

bianca c.

Excellent tool for social medial planning. Unsure if it’s “worth” it given the high cost.

Amin A.

Falcon.io

4.2
(179)

Unified social media marketing and management platform

Features

Total

7

113

13

features in common

7

features in common

Falcon.io's unique features

  • Multi-Channel Social Integration

  • Digital Asset Management

  • Alerts / Escalation

  • Customer Experience Management

CX Social's unique features

  • Purchasing & Receiving

  • Feedback Management

  • Complaint Monitoring

  • Gamification

Starting from

$108/year

Value for money

3.8

0.2

3.6

What users say about Falcon.io's value for money

The support staff are great. Finally the modular pricing makes it affordable for a wide variety of needs.

AB

Abe B.

When our contract was up this year, we switched from Falcon.io to another platform because we found other platforms with similar functionalities for a much lower price.

Lynne L.

Hootsuite

4.3
(2,7k)

Social Media Management & Scheduling for SMBs and Enterprise

Features

Total

6

90

13

features in common

6

features in common

Hootsuite's unique features

  • Keyword Tracking

  • Configurable Alerts

  • Alerts / Escalation

  • Demographic Data

CX Social's unique features

  • @mentions

  • Complaint Monitoring

  • Purchasing & Receiving

  • Alerts/Notifications

Starting from

$49/month

Value for money

4.2

0.6

3.6

What users say about Hootsuite's value for money

The price is affordable compared to other tools - I would recommend this if you want to do basic post scheduling on a budget.

DS

Danielle S.

Hootsuite is great for small businesses, I used it when doing marketing for a non profit with no marketing budget.

OD

Olivia D.

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Basic pricing, core features, and screenshots
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Just details about features

Brandwatch

3.8
(12)

Enterprise social intelligence

Features

Total

6

29

13

features in common

6

features in common

Brandwatch's unique features

  • Search/Filter

  • Audience Targeting

  • Campaign Management

  • Trend Analysis

CX Social's unique features

  • @mentions

  • Complaint Monitoring

  • Purchasing & Receiving

  • Alerts/Notifications

AdClarity

4.7
(6)

Competitive Digital Ad Intelligence, Desktop, Mobile + Video

Features

Total

1

14

13

features in common

1

features in common

AdClarity's unique features

  • Monitoring

  • Performance Metrics

  • Brand Management

  • Predictive Analytics

CX Social's unique features

  • @mentions

  • Complaint Monitoring

  • Social Media Monitoring

  • Feedback Management

SocialFlow

4.0
(4)

Social media optimization platform for brands and publishers

Features

Total

0

2

13

features in common

0

features in common

SocialFlow's unique features

  • Real Time Data

  • Fulfillment Distribution

CX Social's unique features

  • @mentions

  • Complaint Monitoring

  • Sentiment Analysis

  • Feedback Management

Sprinklr

4.2
(59)

Social media management, analytics & strategy planning.

Features

Total

8

90

13

features in common

8

features in common

Sprinklr's unique features

  • Engagement Tracking

  • Post Scheduling

  • Trend Analysis

  • Event Management

CX Social's unique features

  • Purchasing & Receiving

  • Feedback Management

  • Complaint Monitoring

  • Survey/Poll Management

Value for money

3.9

0.3

3.6

What users say about Sprinklr's value for money

We have been very happy with our Sprinklr partnership - if your company has the budget to support the (expensive) tool, then I think it is definitely worth it.

AR

Anonymous Reviewer

I really liked Sprinklr and it's a software that I always tell people to check out. It's on the upper end of price for social media software so be aware of that.

AR

Anonymous Reviewer

Birdeye

4.8
(380)

Experience Marketing Platform

Features

Total

9

144

13

features in common

9

features in common

Birdeye's unique features

  • Click Tracking

  • Customizable Questions

  • Question Branching

  • Issue Tracking

CX Social's unique features

  • Purchasing & Receiving

  • Conversion Tracking

  • Complaint Monitoring

  • @mentions

Value for money

4.5

0.9

3.6

What users say about Birdeye's value for money

One of the best investments I made in our office. Can't say enough about the benefits and the ease of using this product.

FS

Fadia S.

Totally satisfied and the price is also right.

LT

Loren T.

monday.com

4.6
(2,3k)

Project Management Made Easy

Features

Total

10

514

13

features in common

10

features in common

monday.com's unique features

  • Performance Management

  • File Sharing

  • Product Roadmapping

  • Issue Auditing

CX Social's unique features

  • Conversion Tracking

  • Gamification

  • Sentiment Analysis

Starting from

$29/month

Value for money

4.3

0.7

3.6

What users say about monday.com's value for money

Great Software, Easy To Use & Great Value for Money.

KD

Karen D.

Easy to use interface, good user community, one tool that can make the work of 4 (planning, customers, testing, budgeting) and anything else you turn it into.

AJ

Andres J.

AgoraPulse

4.6
(535)

Easy-to-use social media management for teams and agencies

Features

Total

7

79

13

features in common

7

features in common

AgoraPulse's unique features

  • Customer Engagement

  • Post Scheduling

  • Trend Analysis

  • Event Scheduling

CX Social's unique features

  • Purchasing & Receiving

  • Feedback Management

  • Complaint Monitoring

  • Sentiment Analysis

Starting from

$99/month

Value for money

4.4

0.8

3.6

What users say about AgoraPulse's value for money

Agorapulse makes publishing super speedy and efficient. It's easy to use and the reporting and social listening functions are amazing for the price.

TP

Tara P.

Agorapulse has helped me help my clients get up and running on social campaigns quickly and inexpensively. Customer service has been excellent when I needed help and guidance.

GC

Gloria C.

Facelift Cloud

4.4
(68)

Multi-channel social media marketing

Features

Total

9

114

13

features in common

9

features in common

Facelift Cloud's unique features

  • Trend Analysis

  • Keyword Tracking

  • Digital Asset Management

  • Review Generation

CX Social's unique features

  • Purchasing & Receiving

  • Feedback Management

  • Complaint Monitoring

  • Survey/Poll Management

NiceJob

4.9
(100)

Reputation marketing with reviews, social & SEO tools

Features

Total

8

113

13

features in common

8

features in common

NiceJob 's unique features

  • Customer Engagement

  • Event Triggered Actions

  • Website Personalization

  • Automated Publishing

CX Social's unique features

  • Purchasing & Receiving

  • Alerts/Notifications

  • Tagging

  • @mentions

Starting from

$75/month

Value for money

4.8

1.2

3.6

What users say about NiceJob 's value for money

I submitted my custom requests and they built the website for my company in a very reasonable amount of time. I love that it's a monthly subscription instead of a huge upfront cost.

Jennica M.

Ease of use and support is off the hook. Always follows up with my customers and that is priceless.

GO

George O.

Thryv

4.2
(325)

All-in-one management software built for small business

Features

Total

6

136

13

features in common

6

features in common

Thryv 's unique features

  • Booking Management

  • Document Storage

  • Click Tracking

  • Online Booking

CX Social's unique features

  • @mentions

  • Complaint Monitoring

  • Purchasing & Receiving

  • Gamification

Value for money

4.0

0.4

3.6

What users say about Thryv 's value for money

Also, the ability to self manage social campaigns is a great advantage. THE BEST FEATURE is COST of them managing my business on all website platforms for one price and no surprises.

JS

Jerry S.

It is such a time saver when it comes to tracking down money on jobs that have billed. It is like having an extra employee.

BH

Brent H.

Brand24

4.8
(140)

Track & engage online conversations relevant to your brand.

Features

Total

6

44

13

features in common

6

features in common

Brand24's unique features

  • Third Party Integrations

  • Trend Analysis

  • Alerts / Escalation

  • Competitive Analysis

CX Social's unique features

  • Purchasing & Receiving

  • Tagging

  • Complaint Monitoring

  • Gamification

Starting from

$49/month

Value for money

4.6

1.0

3.6

What users say about Brand24's value for money

But the best is the customer support: fast, professional and reliable. This software has a great value for money.

Ib

Ivan b.

Well, this app is one of a kind and it would be wrong to compare with anything. You get great interface with sleek UI and convenient experience for a fair price.

Dariusz J.

Digimind

4.6
(12)

AI-powered social listening and market intelligence platform

Features

Total

6

40

13

features in common

6

features in common

Digimind's unique features

  • Audience Targeting

  • Data Import/Export

  • Customizable Templates

  • Website Monitoring

CX Social's unique features

  • Purchasing & Receiving

  • Feedback Management

  • Complaint Monitoring

  • Gamification

Mentionlytics

4.9
(18)

Social media marketing and mention tracking

Features

Total

6

50

13

features in common

6

features in common

Mentionlytics' unique features

  • Real Time Monitoring

  • Social Performance Management

  • Reporting & Statistics

  • Campaign Management

CX Social's unique features

  • Purchasing & Receiving

  • Feedback Management

  • Complaint Monitoring

  • Gamification

eClincher

4.7
(216)

The best tool marketers use to get things done on social!

Features

Total

7

89

13

features in common

7

features in common

eClincher's unique features

  • Campaign Scheduling

  • Applications Management

  • Campaign Management

  • Automated Scheduling

CX Social's unique features

  • Purchasing & Receiving

  • Feedback Management

  • Complaint Monitoring

  • Gamification

Starting from

$59/month

Value for money

4.7

1.1

3.6

What users say about eClincher's value for money

The support really helped in getting everything changed over. Don't have to sacrifice anything to get a better price.

Matt F.

The queue makes it crazy easy to repost old content, and you can publish in groups, too. Plus, you can't beat the price.

Megan G.

Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

Features

Total

10

196

13

features in common

10

features in common

Zendesk's unique features

  • Campaign Management

  • 360 Degree Feedback

  • Project Management

  • Print Management

CX Social's unique features

  • Purchasing & Receiving

  • @mentions

  • Conversion Tracking

Starting from

$19/month

Value for money

4.1

0.5

3.6

What users say about Zendesk's value for money

I like Zendesk's robust ticketing capabilities. Despite its high price, it's an extremely powerful CRM tool when compared to competitors.

CL

Chakkrit L.

Zendesk is a powerful CRM tool that totally worth the price.

CL

Chakkrit L.

LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

Features

Total

8

190

13

features in common

8

features in common

LiveAgent's unique features

  • Decision Support

  • Customer Profiles

  • Multi-Channel Management

  • URL Customization

CX Social's unique features

  • Purchasing & Receiving

  • Conversion Tracking

  • Complaint Monitoring

  • @mentions

Starting from

$15/month

Value for money

4.7

1.1

3.6

What users say about LiveAgent's value for money

I've been using other services to manage support tickets and live interactions for years, and I just pulled the plug on those other services. This is an excellent product at an awesome price point.

LA

Landon A.

Their CS is super responsive and helpful. Easy to set up, value-cost is off the chain and has the all the right functionalities I needed.

Luis Carlos B.

EngageBay

4.6
(72)

Integrated sales & marketing software for growing teams

Features

Total

6

203

13

features in common

6

features in common

EngageBay's unique features

  • Signature Creation

  • Real Time Editing

  • Campaign Specific Signature

  • Visitor Tracking

CX Social's unique features

  • @mentions

  • Complaint Monitoring

  • Purchasing & Receiving

  • Sentiment Analysis

Starting from

$9.99/month

Value for money

4.8

1.2

3.6

What users say about EngageBay's value for money

EngageBay is a great tool for marketing automation for small companies (finally!) and for a reasonable price. You can customize all views and see the data you want to.

Anna O.

It is easyish to use, still lacks loads of features and the way of working is sometimes frustrating compared to something like Hubspot, but that is where the huge price difference comes in.

Rv

Ryno v.

Qualtrics CustomerXM

4.7
(220)

Customer experience management (CXM) platform

Features

Total

6

65

13

features in common

6

features in common

Qualtrics CustomerXM's unique features

  • Segmentation

  • Territory Management

  • Trend Analysis

  • Alerts / Escalation

CX Social's unique features

  • Purchasing & Receiving

  • Alerts/Notifications

  • Tagging

  • Conversion Tracking

Starting from

$1,500/year

Value for money

4.5

0.9

3.6

What users say about Qualtrics CustomerXM's value for money

The feature set is reasonable for the price point, and analytics go far beyond cheaper or free tools such as Google forms.

JH

Justin H.

Basic data visualization is good for keeping track of the descriptives. Customer support comes at a price though works well if your firm is inclined to make Qualtrics use efficient.

Prathamesh M.

Critical Mention

4.3
(13)

Track. Measure. Share. Grow

Features

Total

6

41

13

features in common

6

features in common

Critical Mention's unique features

  • Social Promotion

  • Campaign Management

  • Trend Analysis

  • Dashboard

CX Social's unique features

  • Purchasing & Receiving

  • Feedback Management

  • Complaint Monitoring

  • Gamification

Dataminr

5.0
(2)

Emergency event and risk detection solution

Features

Total

4

39

13

features in common

4

features in common

Dataminr's unique features

  • Event Triggered Actions

  • Alerts / Escalation

  • Risk Alerts

  • Campus Notifications

CX Social's unique features

  • @mentions

  • Complaint Monitoring

  • Purchasing & Receiving

  • Tagging

Cision

3.9
(72)

PR, marketing and media relations software

Features

Total

3

25

13

features in common

3

features in common

Cision's unique features

  • Influencer Tracking

  • Email Distribution

  • Campaign Management

  • Trend Analysis

CX Social's unique features

  • @mentions

  • Complaint Monitoring

  • Purchasing & Receiving

  • Tagging

Value for money

3.6
3.6

What users say about Cision's value for money

The HARO subscription that comes with this product is incredibly handy. The contact database is useful, especially when I was trying to find blogs willing to review a new product.

HH

Heather H.

Horrifically bad value for money - our worst software purchase of 2017.

AR

Anonymous Reviewer

ProQuo AI

(0)

Brand management and social media monitoring software

Features

Total

4

53

13

features in common

4

features in common

ProQuo AI's unique features

  • Survey Builder

  • Activity Tracking

  • Reporting & Statistics

  • Campaign Management

CX Social's unique features

  • @mentions

  • Complaint Monitoring

  • Purchasing & Receiving

  • Tagging

Prisync

4.9
(105)

Competitor Price Tracking and Dynamic Pricing Software

Features

Total

3

39

13

features in common

3

features in common

Prisync's unique features

  • Repricing engine

  • Multi-Store

  • Data Import/Export

  • Dynamic Pricing

CX Social's unique features

  • @mentions

  • Complaint Monitoring

  • Purchasing & Receiving

  • Tagging

Starting from

$59/month

Value for money

4.8

1.2

3.6

What users say about Prisync's value for money

They help me start earning money in E-comm, with great service and a very easy to understand and use app.

Avraham N.

We were looking for a tool that could help us monitors our competitor's prices.

rr

ruben r.

Qualtrics CoreXM

4.8
(350)

Customer insights & brand research survey management tool

Features

Total

7

112

13

features in common

7

features in common

Qualtrics CoreXM's unique features

  • Pricing Analytics

  • Multi-Channel Communication

  • Widgets

  • Predictive Pricing Models

CX Social's unique features

  • Purchasing & Receiving

  • Tagging

  • Complaint Monitoring

  • Conversion Tracking

Value for money

4.5

0.9

3.6

What users say about Qualtrics CoreXM's value for money

Qualtrics is an amazing, top of the line survey software, but it comes at a price.

AM

Andrea M.

It has a lot of advanced features. It is pricey but it is mostly worth the price.

AR

Anonymous Reviewer

Moz Pro

4.4
(287)

SEO & Social Monitoring Made Simple

Features

Total

2

38

13

features in common

2

features in common

Moz Pro's unique features

  • Data Import/Export

  • Reporting & Statistics

  • Multiple Site Management

  • Social Media Integration

CX Social's unique features

  • @mentions

  • Complaint Monitoring

  • Feedback Management

  • Conversion Tracking

Starting from

$99/month

Value for money

4.1

0.5

3.6

What users say about Moz Pro's value for money

Moz is a good tool for organization that are starting to go digital because it is easy to use/navigate. Priced pretty low and with free version the organizations can also extract some value.

AR

Anonymous Reviewer

If you compare the tool with competitors, it has in my opinion the best cost-benefit ratio.

AR

Anonymous Reviewer

Zoho CRM

4.2
(4,8k)

CRM software that helps you sell smarter, better, faster.

Features

Total

11

325

13

features in common

11

features in common

Zoho CRM's unique features

  • Purchase Order Management

  • Request Escalation

  • Lead Segmentation

  • Vendor Management

CX Social's unique features

  • Complaint Monitoring

  • Purchasing & Receiving

Starting from

$14/month

Value for money

4.3

0.7

3.6

What users say about Zoho CRM's value for money

The powerful email tools are one of the best for marketing and are included at a very competitive price point for small to medium-sized businesses.

CF

Char F.

You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.

UB

Umair B.

Agile CRM

4.2
(405)

Sales and marketing CRM for growing businesses

Features

Total

6

226

13

features in common

6

features in common

Agile CRM's unique features

  • Signature Creation

  • Routing

  • Collaboration Tools

  • Location Tracking

CX Social's unique features

  • Purchasing & Receiving

  • Feedback Management

  • Complaint Monitoring

  • Sentiment Analysis

Starting from

$8.99/month

Value for money

4.2

0.6

3.6

What users say about Agile CRM's value for money

Agile has been a breath of fresh air when I needed something free. When I upgraded to the paid version for our company, it did everything we needed from Salesforce for a quarter of the price.

AR

Anonymous Reviewer

The price of the software is nice, the features from a glance look really good but once you start using them is when you are in for a surprise.

AM

Alex M.

Metigy

4.6
(5)

Social media marketing solution for SMBs

Features

Total

4

53

13

features in common

4

features in common

Metigy's unique features

  • Content Management

  • Real Time Data

  • Asset Management

  • Campaign Management

CX Social's unique features

  • @mentions

  • Complaint Monitoring

  • Purchasing & Receiving

  • Tagging

Social Board

4.6
(9)

Social media hashtag aggregator

Features

Total

5

46

13

features in common

5

features in common

Social Board's unique features

  • Content Management

  • Campaign Management

  • Design Management

  • Audience Targeting

CX Social's unique features

  • @mentions

  • Complaint Monitoring

  • Purchasing & Receiving

  • Alerts/Notifications

Improvado

4.5
(20)

Marketing data aggregation tool

Features

Total

6

171

13

features in common

6

features in common

Improvado's unique features

  • Mobile Access

  • Email Marketing

  • NOSQL

  • Version Control

CX Social's unique features

  • @mentions

  • Feedback Management

  • Complaint Monitoring

  • Gamification

Yext

4.4
(99)

One search platform. Limitless search solutions.

Features

Total

6

137

13

features in common

6

features in common

Yext's unique features

  • Access Controls/Permissions

  • Automatic Location Detection

  • Keyword Rank Tracking

  • Drag & Drop

CX Social's unique features

  • @mentions

  • Complaint Monitoring

  • Purchasing & Receiving

  • Tagging

Value for money

3.9

0.3

3.6

What users say about Yext's value for money

My overall experience was good, but like I said, the cost was was irked me.

Madison P.

Overall, Yext is great with an active subscription. Once cancelled, basically starting from ground zero w/ the previous directories.

AR

Anonymous Reviewer

Podium

4.4
(394)

Review management, reputation software, feedback & webchat

Features

Total

7

56

13

features in common

7

features in common

Podium's unique features

  • Social Media Integration

  • Canned Responses

  • Campaign Management

  • Review Generation

CX Social's unique features

  • Purchasing & Receiving

  • Alerts/Notifications

  • Tagging

  • Conversion Tracking

Value for money

4.2

0.6

3.6

What users say about Podium's value for money

Well worth the cost, improves customer relations, ease of communicating.

ca

cory a.

Overall I'm very pleased with Podium. Despite the few shortcomings it alowed us to acheive our goals in a relatively short time frame and within budget.

TC

Troy C.

Grab Your Reviews

5.0
(10)

Reputation management software for handling customer reviews

Features

Total

7

49

13

features in common

7

features in common

Grab Your Reviews' unique features

  • Social Sharing

  • Review Generation

  • Trend Analysis

  • Review Request

CX Social's unique features

  • @mentions

  • Gamification

  • Tagging

  • Social Media Monitoring

Swell

4.9
(142)

Cloud-based customer experience management platform

Features

Total

7

41

13

features in common

7

features in common

Swell's unique features

  • Review Request

  • Campaign Management

  • Review Generation

  • Predictive Analytics

CX Social's unique features

  • Purchasing & Receiving

  • Tagging

  • Complaint Monitoring

  • Conversion Tracking

Value for money

4.8

1.2

3.6

What users say about Swell's value for money

The return on investment has been outstanding. Swell is an awesome company to work with.

RC

Ryan C.

Ease of use of the software and the great affordable price.

NG

Nicole G.

GetMoreReviews

4.7
(129)

Review generation & reputation monitoring tool

Features

Total

7

32

13

features in common

7

features in common

GetMoreReviews' unique features

  • Scheduled / Automated Reports

  • Review Request

  • Campaign Management

  • Widgets

CX Social's unique features

  • Tagging

  • API

  • Alerts/Notifications

  • Conversion Tracking

Starting from

$99/month

Value for money

4.5

0.9

3.6

What users say about GetMoreReviews' value for money

I like the fact that itis easy to use and its contact import capabilities. I like that you can track each request activity and the price is just right.

JR

Jose R.

This software is great if you're looking for a cost-effective, simplistic format for surveying. Follow up and user notifications are automated making admin management easy.

DC

Devon C.

Wonderflow

5.0
(1)

Unified Voice of the customer analytics

Features

Total

7

58

13

features in common

7

features in common

Wonderflow's unique features

  • Engagement Tracking

  • Dashboard

  • Widgets

  • Review Generation

CX Social's unique features

  • Purchasing & Receiving

  • Alerts/Notifications

  • Tagging

  • Conversion Tracking

Kompyte

5.0
(1)

Re-invent the way you compete

Features

Total

2

21

13

features in common

2

features in common

Kompyte's unique features

  • SEO Management

  • Performance Metrics

  • Keyword Tracking

  • AB Testing

CX Social's unique features

  • @mentions

  • Complaint Monitoring

  • Feedback Management

  • Gamification

Semrush

4.7
(1,4k)

SaaS solution for online content marketing

Features

Total

5

101

13

features in common

5

features in common

Semrush's unique features

  • Engagement Tracking

  • Link Management

  • Customizable Templates

  • Backlink Management

CX Social's unique features

  • @mentions

  • Complaint Monitoring

  • Purchasing & Receiving

  • Gamification

Starting from

$119.95/month

Value for money