Envoke Features

Envoke

Lead generation tool for marketers

4.72/5 (25 reviews)

Envoke Feature Summary

  • Behavior driven rules
  • Drip email marketing
  • Lead capture
  • Custom landing pages
  • Landing page templates
  • Multi-step web forms
  • Forms management
  • Drag & drop interface
  • Multi-categorization of leads
  • Marketing data warehouse
  • Third party integration
  • CRM integration
  • Automated workflows
  • Campaign management
  • Campaign analysis
  • Campaign scheduling
  • Visitor tracking
  • Subscriber management
  • Unlimited lists, senders & sub-accounts
  • CASL compliance
  • Google Analytics integration
  • Content management
  • Preview functionality
  • Automated consent request banner
  • External database import
  • Campaign reports
  • Status tracking
  • Auto-routing
  • Lead manager dashboard
  • Lead list export
  • Customizable email alerts
  • Marketing activity tracking
  • Executive summary dashboard
  • History tracking
  • Closed-loop tracking

Marketing Feature Comparison

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Content Management (150 other apps)
Customizable Branding (173 other apps)
Customizable Templates (174 other apps)
Data Import/Export (131 other apps)
Drag & Drop Interface (182 other apps)
Engagement Analytics (151 other apps)
Monitoring (163 other apps)
Multi-Channel Marketing (141 other apps)
Real Time Analytics (136 other apps)
Real Time Data (125 other apps)
Reporting & Statistics (182 other apps)
Social Media Integration (197 other apps)
Social Network Marketing (131 other apps)
Tagging (134 other apps)
Third Party Integration (186 other apps)

Competitor Feature Comparison

Envoke Feature Reviews

25 reviewers had the following to say about Envoke's features:

Sam Bruin

Switched from Campaigner to Envoke for small research group

2017-09-15

Customer service is prompt, helpful, and friendly!

Pros

Very customizable features; consent status helpful; analytics are very useful and helpful.

Cons

Not always intuitive to use some features and get started (big learning curve); interface is sometimes glitchy on the campaign creator; interface not too "flashy" or modern looking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Scott Duncan

Envoke has helped us generate more high-quality leads and process them more efficiently.

2017-05-12

Pros

Envoke has also played a pivotal role in helping us with the integration of Google Analytics, our website, and the data in the Envoke reporting module.

Cons

If we need help with a report it's easy to submit a support ticket or we jumped onto Skype for a quick chat.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Carlos Santos

Envoke is super easy to use and very effective!

2017-08-24

It is a very easy to use and all the templates for our email campaigns are aligned with the templates offered.

Pros

The templates makes our email campaigns faster to create and all the analytics we get for every campaign helps us to build up stronger communication with our audience.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Farhad Chikhliwala

A truly all-in-one platform

2017-04-10

The launch of the new Engagement Builder is a great step in improving our marketing workflow.

Pros

) - Powerful Database: houses all our data in one place

Cons

- Not as intuitive at first (but all marketing automation systems having a learning curve)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Steve Coleman

Envoke user for 10+ years. I've seen demos of other MAPs and Envoke is on par with the big players.

2017-05-03

A high-quality tool that allows me to quickly deliver sales-ready leads to my CRM, a program to help us interact and nurture contacts in our database via email, as well as create dynamic, responsive landing pages to support our marketing campaigns.

Pros

Envoke's engagement builder is responsive by design.

Cons

It would great to have out-of-box, a two-way synchronization between our CRM (Oracle) and Envoke so we can use CRM data in our marketing campaigns.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason Semenek

I'm a big fan of the marketing data warehouse!

2017-05-11

Pros

For example, they recently combined data from their marketing database with other marketing data we track using a third-party data visualization tool - it's been a real win for us internally.

Cons

Some of the stand-alone email marketing systems I've used in the past were a little easier to use and had more flexibility of design out-of-the-box in their email editor, but there's still nothing I can't do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Envoke


You are right; some leading email marketing software providers have more bells and whistles and advanced functionality that Envoke doesn't currently include.

Keep in mind, however, that email marketing is only a small part of the Envoke ecosystem as we are not an email marketing point solution.

That said, we do recognize the importance of a great email editor and actively work on improvements of the UI, version history, more intuitive workflows, expanded reporting - to name a few.

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Ted Healey

Envoke provides excellent customer engagement services.

2017-07-26

Pros

The software provides so many email templates and options that creating an engaging user campaign is extremely flexible, yet easy.

Cons

A new hire entering into using Envoke's services for the first time may feel intimidated on locating certain functionality or managing/filtering data. Fortunately there is online Chat and a robust support area and their customer service is always on the ball.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Envoke


Ted, thanks for the kind words!

We completely agree with your constructive comments. We're aware we've added a lot of functionality without rethinking the user interface. We're currently focused on the navigation with an eye to making it easier to use for new users.

It's comments like yours that keep us improving. Keep all your feedback coming!

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Marc Ovadia

Envoke is an awesome platform to manage our campaigns!

2017-09-11

An easy to use interface and a team and envoke happy to help!

Pros

I love the ability to customise and maintain my campaign database.

Cons

So the user interface overhaul about a year ago made me nervous, but after an hour of playing around, it was WELL worth it!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Envoke provides everything we need to launch and measure successful email campaigns

2018-04-06

None

Pros

Managing contacts is a breeze and pulling out analytics is very straightforward.

Cons

Sometimes when I am in the middle of a newsletter, I need to change the layout which involves cutting/pasting and resetting hyperlinks that don't transfer and this is a bit of a drag.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Carolyn Weppler

Seamless lead generation and management tool that is ve user friendly. Fantastic reporting features

2017-09-08

Pros

Simple to use, easy to export, accessible from mobile, tablet and desktop allowing me to see where we are at no matter where in the world I am!

Cons

I like to check on processed leads a couple of times a day and the system defaults to all processed leads first and then requires a second click to chose leads processed to a specific day.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Janine Lavallee

We have used Envoke for almost 10 years and are very satisfied.

2017-09-06

Pros

Simple, easy to learn, stays up to date with email laws in North America.

Cons

no A/B testing yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Chris Ford

Customer service is exceptional. End product is always great. Great value for money

2018-02-22

Pros

Layout is great and generally customizable the way we need it to appear.

Cons

One day when I have time I would like to sit with support on the phone and go through these issues - I know they would be receptive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Other

Source: Capterra
Helpful?   Yes   No
Read more
Dorothy Czylyski

This is the first Lead Management system that is simple to use and delivers real results!

2017-07-21

Pros

In addition, the system also provides analytics on website traffic and allows you to customize reports.

Cons

The system is nicely designed and easy to use, for the most part.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Sabine Cox

Amazing customer support and great features with affordable and flexible pricing and it's Canadian

2018-03-28

Pros

Customers can even get one-on-one phone tutorials if they are stuck with a feature. The pricing scheme is great: buy as many credits as you need for your company, and they don't expire.

Cons

Making a template is easy; using it is still a bit awkward.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Brett Tiesmaki

Superior customer service distinguishes them from the competition .

2017-09-22

Given their excellent and proactive customer service, we have no concerns.

Pros

Moreover, it is easy to customize and update the design of our newsletters.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Anderson Winton

Have used their services for over 15 years and very happy with experience

2017-08-05

No other way to send thousands of B2B emails and get the statistics that they have.

Pros

Well laid out and flexible for viewing several reports. Fast too.

Cons

The save button on the contact screen isn't line up with the close button above it. The formatting in my newsletters is awkward...can't seem to get the line spacing right above and below an image.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeanne Kunz

Very happy with ease of use as well as the stats

2018-01-05

The feedback from our clients as well as the tracking possibilities are quite attractive to us.

Pros

We appreciate the feedback that the statistics provide for us.

Cons

It my be beneficial if there were more documentation on how to set-up the initial templates as well as what to do with the revoked / bounced emails.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Peter Bearse

Envoke is the perfect solution for my work. It's cost effective and flexible with no long contracts.

2017-09-08

Pros

Envoke also has good analytics built right into the platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Maria Naso

Envoke works well for our newsletters, easy to use. Quick response time from customer support.

2017-08-02

Pros

Ease of use. Templates are easily updated, much improved from years ago.

Cons

Our newsletters are sometimes time sensitive therefore "sent" time is important.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Envoke


Sending speed has greatly improved in the past year or so as we implemented more sophisticated round-robin sending algorithms to ensure timely email delivery even during peak sending times.

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Rick Darche

Being new to electronic messaging and starting with Envoke was a great choice.

2017-08-02

We were able to broadcast an email to thousands of our customers in less than 15 minutes.

Pros

We can send out anything we wish in less time than we ever imagined.

Cons

There really are no cons other than the speed of uploading a picture could be a bit quicker.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sue Honsberger

Nice platform for email marketing. Fantastic customer support - always prompt and helpful.

2017-09-06

Pros

I like the ease of use. The template makes consistency easy to achieve and simplifies the process.

Cons

I dislike finding photos stored in the photo library as they appear in one long list. I would like to be able to move them into subfolders.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Stéphanie Navarro

I've used Envoke since 2013. I really like it; yet, I don't even use all the features available!

2017-07-31

Pros

It is very reassuring to know that if you have a problem, it is going to be addressed and fixed quickly.

Cons

It would be nice if exported files (in Excel) kept French accents and special characters formatting, automatically.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Envoke


Thanks for your kind words Stéphanie,

We have a new version of the export/import functionality coming out in the next week or so. I'll check and see if this addresses your issue with French characters. If not, I'll make sure development is aware of the problems you mentioned so we can solve this issue for you.

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Gary Roberts

Worked with Envoke for a number of years now and I've found the UI very easy to work with.

2017-07-28

Pros

The advanced stats for clicks, opens, tracked URLs, failures, etc. The speed at which support tickets are resolved.

Cons

Hard to say, I've always found it easy to use and have never had a bad experience with the software/application.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Other

Source: Capterra
Helpful?   Yes   No

Response from Envoke


Thanks Gary,

We've always been proud of the advanced stats, allowing drill down to individual contact records ¿ including errors ¿ but the truth is the interface has become a little old.

So, we have a serious upgrade to the stats interface on the way! I expect to see it in the next few weeks. I'd love to hear your feedback in the support system

Read more
Lisa Buhasira

Easy to use, good support

2017-08-16

Pros

This is an easy to use system and works well for our company!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Julia Kreger

I have been continually impressed by Envoke.

2017-07-28

Pros

The customer service is fantastic, very responsive and helpful. The software runs quickly and is intuitive to use.

Cons

Uploading lists took me a little bit to figure out as there's more steps involved than previous applications I've used.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Envoke


Thanks Julie,

We're very appreciative of your kind words on our customer support and ease of use.

We take our import functionality seriously as we want to keep our customer databases clean and CASL compliant. To do that we need to ask quite a few questions in the import process.

That said, we are working hard to make it more user friendly and appreciate any specific feedback.

For example, we're about to release a function that allows importing of multiple values in a single column. This saves a lot of time for anyone who needs to import many possible answers to a single question.

Let us know if you have anything specific you'd like us to address!

Read more