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Salesforce Marketing Cloud vs NetDocuments Comparison

Overview

Meet Salesforce Marketing Cloud, the leading marketing solution to increase engagement with every consumer.

NetDocuments is a web-hosted, Software-as-a-Service (SaaS) document, email and records management service. The software provides...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

99

103

40

8

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

4.0

(18)

5

4

3

2

1

8

6

2

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

I like how its functionality especially when generating business reviews and reports. It helps in analyzing which areas are successful and which aren't.
Was quite easy to understand for novice and navigate around and had easy to use and useful automated marketing features that made reaching a large audience seamlessly easy.
The experience has been outstanding. We are able to promote our campaigns reaching the customers at a faster pace and exposing them to various channels easily.

Pros

Its a great platform that I would recommend to many businesses/friends.
It's a cloud base system and for the price it was the best one out there for our small firm. Having a customizable home page is easy to access active client work.
Overall experience is great. I truly enjoy using this software.

Cons

The user interface is horrible therefore it is not easy to navigate through the application.
Companies often feel their marketing needs are not to the level that this application can provide and struggle to justify the cost.
You'll have to create ANOTHER retargeting audience (for which you have to pay extra) to exclude these in e.g. Facebook.

Cons

3 or 4 times each year we need to update the app on our computers and its always a little scary and we all hate doing it.
Also, when you have a problem and call customer service the wait is excessively long.
When there is a problem or sync issue, there isn't always a reason. Speed sometimes (although this is more likely an internet speed issue).
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features46
  • A/B Testing
  • API
  • Access Control
  • Accounting Integration
  • Activity Tracking
  • Ad hoc Reporting
  • Application Integration
  • Auditing
  • Automatic Backup
  • Behavior Tracking
  • CRM Integration
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Chat
  • Click Tracking
  • Client Portal
  • Collaboration Tools
  • Collaborative Review
  • Collaborative Workspace
  • Commenting
  • Content Library
  • Conversion Rate Optimization
  • Custom Landing Pages
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customizable Templates
  • Data Synchronization
  • Digital Signature
  • Disaster Recovery
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Drip Marketing
  • Email Distribution
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • File Management
  • File Transfer
  • Filtered Views
  • Follow-up Scheduling
  • Goal Setting / Tracking
  • HIPAA Compliance
  • Lead Nurturing
  • Lifecycle Management
  • Microsoft Outlook Integration
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Password Management
  • Permission Management
  • Prioritizing
  • ROI Analytics
  • Real Time Data
  • Real Time Reporting
  • Records Management
  • Role-Based Permissions
  • SMS Integration
  • SMS Marketing Managment
  • SSL Security
  • Search Functionality
  • Secure Data Storage
  • Subscription Management
  • Template Management
  • Third Party Integration
  • Transaction History
  • Two-Factor Authentication
  • Version Control
  • eCommerce Integration
  • Total features32
  • A/B Testing
  • API
  • Access Control
  • Accounting Integration
  • Activity Tracking
  • Ad hoc Reporting
  • Application Integration
  • Auditing
  • Automatic Backup
  • Behavior Tracking
  • CRM Integration
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Chat
  • Click Tracking
  • Client Portal
  • Collaboration Tools
  • Collaborative Review
  • Collaborative Workspace
  • Commenting
  • Content Library
  • Conversion Rate Optimization
  • Custom Landing Pages
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customizable Templates
  • Data Synchronization
  • Digital Signature
  • Disaster Recovery
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Drip Marketing
  • Email Distribution
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • File Management
  • File Transfer
  • Filtered Views
  • Follow-up Scheduling
  • Goal Setting / Tracking
  • HIPAA Compliance
  • Lead Nurturing
  • Lifecycle Management
  • Microsoft Outlook Integration
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Password Management
  • Permission Management
  • Prioritizing
  • ROI Analytics
  • Real Time Data
  • Real Time Reporting
  • Records Management
  • Role-Based Permissions
  • SMS Integration
  • SMS Marketing Managment
  • SSL Security
  • Search Functionality
  • Secure Data Storage
  • Subscription Management
  • Template Management
  • Third Party Integration
  • Transaction History
  • Two-Factor Authentication
  • Version Control
  • eCommerce Integration

Integrations

  • Total integrations138
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations33
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Salesforce Marketing Cloud vs. NetDocuments

See how Salesforce Marketing Cloud and NetDocuments stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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