Salesforce Marketing Cloud Reviews

Salesforce Marketing Cloud Reviews

Salesforce Marketing Cloud

Stand out in Your Customer's Inbox

4.16/5 (152 reviews)
186,289

Katie Shaddix

Lots of options, hard to find the one you need

Used daily for 2+ years
Reviewed 2018-05-01
Review Source: Software Advice

Salesforce is a powerful CRM tool that is widely used in a variety of industries. It has a lot of features and integrates with many other types of software.

Read the full review


Salesforce Marketing Cloud

Stand out in Your Customer's Inbox

Mark Johnson

SalesForce for Nonprofits

Used daily for 1-2 years
Reviewed 2017-04-14
Review Source: Software Advice

SalesForce has a long learning curve. A rudimentary knowledge of it can take you a long way, but you will not be making full use of it -- especially as a nonprofit, that normally would have limited resources.There are many great features about SalesForce, including the AppExchange. It gives us a lot of flexibility with regards to events, volunteer management and donation recordings. The feature of recording contacts is easy and prominent, unlike other systems where it is hidden.

Read the full review


Salesforce Marketing Cloud

Stand out in Your Customer's Inbox

Emily Knippa

Many features but incredibly hard to navigate

Used daily for 6-12 months
Reviewed 2018-03-01
Review Source: Capterra

I am very happy with Marketing Cloud's new Content Builder, which is definitely an update from their Classic Content. Although my team is still learning the new builder, it already appears to be a lot more initiative and easy than Classic Content. I'm hoping it makes the experience of building and sending emails through Marketing Cloud an easier one.

Read the full review


Salesforce Marketing Cloud

Stand out in Your Customer's Inbox

Shah Abdul Latif Bukhari

A Mega tool for a mega campaign

Reviewed 2018-01-17
Review Source: Software Advice

Despite the lack of a free trial, this application has its own potential and that is severely huge. It could be an overkill in features for most of the small business who require promotions via simple email newsletter, but if there are dedicated teams working for this purpose, then this program is a huge asset up in their arsenal.Complete solution for Email, Mobile and Web marketing. Lots of features to select from and can be expanded by integrating with other Sales force tools. It has a powerful API to support developers further expand its potential. Predictive content, Automation Studio, Custom roles and real time Data Segmentation add up quite a lot to its sleeves.

Read the full review


Salesforce Marketing Cloud

Stand out in Your Customer's Inbox

Anonymous

Powerful but more complicated than it needs to be

Used weekly for 6-12 months
Reviewed 2018-05-06
Review Source: Capterra

Salesforce Marketing Cloud has some impressive features when integrated with Sales Cloud - in particular the ability to build complex automations based on customer attributes and changes to those attributes, and to add reporting about email activity directly into the CRM.

Read the full review


Salesforce Marketing Cloud

Stand out in Your Customer's Inbox

Laura Ba

Used to be a leader; in need of updates

Used daily for 1-2 years
Reviewed 2018-03-28
Review Source: Software Advice

It is a well-established tool in the industry, and is equipped to handle enterprise-level programs.

Read the full review


Salesforce Marketing Cloud

Stand out in Your Customer's Inbox

Irene Hau

An Okay Email Marketing Platform

Used weekly for 1-2 years
Reviewed 2018-02-17
Review Source: Software Advice

Salesforce Marketing Cloud does its job in email marketing, it helps you to plan, design, and send out email campaigns, as well as tracking the campaign performance and analytics for improvement purpose.

Read the full review


Salesforce Marketing Cloud

Stand out in Your Customer's Inbox

Anonymous

The email cloud is so so

Used daily for less than 6 months
Reviewed 2017-06-16
Review Source: GetApp

It has basic functions that allow you to send out or schedule massive email campaigns. Other functions include tracking of email campaigns and performance reports.

Read the full review


Salesforce Marketing Cloud

Stand out in Your Customer's Inbox

Shreha Jain

Must-have for large integration capabilities, but clunky with a subpar UX

Used weekly for 1-2 years
Reviewed 2017-08-29
Review Source: Software Advice

Integrates with a large varieties of other software (marketing automation, analytics dashboards, etc). Must-have for most companies to manage pipeline Tons of complex functionalities

Read the full review


Salesforce Marketing Cloud

Stand out in Your Customer's Inbox

Anonymous

Marketing Cloud has been our primary tool to send mass emails.

Used daily for less than 6 months
Reviewed 2018-01-12
Review Source: Capterra

This software is great for seeing emails that were sent over time ina calendar format. It's also helpful to see some analytics at a glance.

Read the full review


Salesforce Marketing Cloud

Stand out in Your Customer's Inbox

Dan Gonzales

Good Product just overpriced for our needs

Used daily for less than 6 months
Reviewed 2017-06-06
Review Source: Software Advice

If our company was bigger and had a larger budget for CRM software, I would consider purchasing it for sureI liked the functionality of the software, it seemed to me to have all the bells and whistles and was user-friendly.

Read the full review


Salesforce Marketing Cloud

Stand out in Your Customer's Inbox

Anonymous

A solid email marketing platform

Used weekly for 6-12 months
Reviewed 2018-01-24
Review Source: Capterra

This platform is excellent for email marketing. It does a great job at keeping your email content organized and easy to find.

Read the full review


Salesforce Marketing Cloud

Stand out in Your Customer's Inbox

Suresh Mathivanan

Low energy level in terms of business engagement

Reviewed 2017-08-16
Review Source: Software Advice

Salesforce could be the market leader but they have to constantly thrive to win new businesses and treat them all as same to be there for a prolonged period of time.The consultants were quick to establish the business objective and provided alternates to tackle the business and process bottlenecks

Read the full review


Salesforce Marketing Cloud

Stand out in Your Customer's Inbox

Leah Ferreri

Salesforce Marketing Cloud

Used other for less than 6 months
Reviewed 2018-01-22
Review Source: Software Advice

I think that this product is better used for a larger company . We had no social media presence before we were introduced to Sales-force . None what so ever . This made it easy to manage set up and use all social marketing available on the internet in one easy location

Read the full review


Salesforce Marketing Cloud

Stand out in Your Customer's Inbox

Hyacinth Rucker

Product has gone down

Reviewed 2017-02-02
Review Source: Capterra

I felt that Salesforce's product has gone down since we switched to them in 2014. Customer service is not easy to get to and I definitely felt that it was over priced. I just was not happy with the quality of the product and decided to switch back to a local company.

Read the full review


Salesforce Marketing Cloud

Stand out in Your Customer's Inbox

Gerald Wayne Newton

I heart Salesforce!

Reviewed 2016-10-05
Review Source: Capterra

Overall a good product. Nice user interface. Worthwhile product. Very popular among the complete staff.

Read the full review


Salesforce Marketing Cloud

Stand out in Your Customer's Inbox

Digesh Shah

Salesforce Marketing cloud Review

Reviewed 2016-10-06
Review Source: Capterra

Awesome tool. Need more insights on integration and storage cost for storing data in the Marketing cloud.

Read the full review


Salesforce Marketing Cloud

Stand out in Your Customer's Inbox

Don Hunter

Good Product Bad Instructions

Used other for less than 6 months
Reviewed 2017-11-14
Review Source: Software Advice

This is a great product to have and use if you have a business related to sales. The options and features are there to make your business better.

Read the full review


Salesforce Marketing Cloud

Stand out in Your Customer's Inbox

Elyse Willard

Salesforce - A useful tool

Used monthly for less than 6 months
Reviewed 2017-01-26
Review Source: Software Advice

I have used this product to log company information, contacts, conversations, and track tasks. It is a useful organization tool and centralized database upon which to build a profile of various companies. Easy user-interface as well as a lot of helpful metrics.

Read the full review


Salesforce Marketing Cloud

Stand out in Your Customer's Inbox

Carly WhiteOak

Rating only

Reviewed 2015-11-20
Review Source: GetApp

Rating breakdown

Value for money
Ease of use
Customer support


Salesforce Marketing Cloud

Stand out in Your Customer's Inbox

Blake Vanderwoude

Rating only

Reviewed 2018-05-22
Review Source: GetApp

Rating breakdown


Salesforce Marketing Cloud

Stand out in Your Customer's Inbox

KAREN WOODBURY

Rating only

Reviewed 2018-04-30
Review Source: GetApp

Rating breakdown


Salesforce Marketing Cloud

Stand out in Your Customer's Inbox