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Fishbowl

Cloud-based restaurant marketing platform

Last updated: November 2024

Fishbowl - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is Fishbowl?

Fishbowl is a restaurant marketing platform that connects guest data to enhance acquisition strategies and drive compelling campaigns that boost customer lifetime value. The platform's features include a Connections Marketplace for integrating with leading restaurant industry providers, AI-powered segmentation tools for building and scaling audiences, personalized email and SMS marketing capabilities, targeted offers to increase loyalty and engagement, and a branded online ordering system to retain more revenue.

Fishbowl's CDP and CRM harmonize data points across a restaurant's tech stack, enabling hospitality and smarter business decisions. The platform's security standards ensure compliance with GDPR and CCPA regulations, and its SOC 2 Type 2 certification provides peace of mind. Restaurants can leverage Fishbowl's guest intelligence to gain insights into customer preferences and behavior, target similar profiles, and automate personalized campaigns across email, SMS, and acquisition channels. Analytics and reporting capabilities also help inform marketing strategies and uncover revenue opportunities.

Starting from

150

Per month

Alternatives with better value for money

Fishbowl's key features

Features selected based on reviews from Fishbowl users:

Data Import/Export

3.0

(1)

Content Management

3.0

(1)

Event Triggered Actions

2.0

(1)

Customizable Fields

4.0

(1)

Channel Management

2.0

(1)

Features

3.9

Ease of use

3.6

All Fishbowl features

Activity Tracking

(0)

Campaign Management

(0)

CRM

(0)

Customer Surveys

(0)

Customizable CTAs

(0)

Drip Campaigns

(0)

Dynamic Content

(0)

Email Marketing

(0)

Lead Management

(0)

List Management

(0)

Member Portal

(0)

Membership Management

(0)

Mobile Coupons

(0)

Multi-Campaign

(0)

Multi-Channel Marketing

(0)

Referral Tracking

(0)

Rewards Management

(0)

ROI Tracking

(0)

Sales Analytics

(0)

Segmentation

(0)

Social Marketing

(0)

Template Management

(0)

Fishbowl alternatives

Fishbowl

3.7

(17)

Starting from

150

Per month

Free trial

Free version

Ease of Use

3.6

Features

3.9

Value for Money

3.4

Customer Support

3.6

Salesforce Marketing Cloud

4.2

(513)

visit website

Starting from

1250

Per month

Free trial

Free version

Ease of Use

3.8

Features

4.3

Value for Money

3.8

Customer Support

3.9

Bitrix24

4.2

(921)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.0

Features

4.3

Value for Money

4.2

Customer Support

4.0

Wrike

4.3

(2.7K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.1

Features

4.3

Value for Money

4.2

Customer Support

4.3

Fishbowl pricing

Pricing options

Free plan

Subscription

Free trial

Pricing range

Value for money

3.4

Starting from

150

Per month

Usage Based

Fishbowl support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Chat

Email/Help Desk

Phone Support

Knowledge Base

Training options

Webinars

Fishbowl reviews

Overall rating

3.7

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend5.86/10

Rating distribution

Pros

I like that we have controls in place for purchasing and receiving. The trainers were amazing.

Verified reviewer

Anonymity request

This software is fantastic for gaining new customers. You can send out an email blast daily if you wish and they have wonderful templates for you to use and design with.

Kathryn B.

Director of Sales and Marketing

Fishbowl is super easy to use and great for a restaurant. You can manage a birthday and anniversary club, and their email offers can have a unique code to track and prevent reuse.

Greg H.

Cons

The functionality is not nearly as user-friendly as we had hoped, and the integration with QBO is awful.

Christy S.

Accounting Manager

Fishbowl has been a struggle from the start - it is a fairly expensive product and we expected so much more.

Christy S.

Accounting Manager

Not so easy to fix simple receiving mistakes. Wish there was an audit trail to see which users were making mistakes.

Verified reviewer

Anonymity request

Read all reviews

Fishbowl FAQs

Q. What type of pricing plans does Fishbowl offer?

Fishbowl has the following pricing plans:
Starting from: $150.00/month
Pricing model: Subscription

These products have better value for money

Q. Who are the typical users of Fishbowl?

Fishbowl has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What languages does Fishbowl support?

Fishbowl supports the following languages:
English

Q. Does Fishbowl offer an API?

No, Fishbowl does not have an API available.

Q. What level of support does Fishbowl offer?

Fishbowl offers the following support options:
Chat, Email/Help Desk, Phone Support, Knowledge Base

Popular comparisons with Fishbowl

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FishbowlvsWrike

FishbowlvsHubSpot Marketing Hub

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