Flipcause Features

I love the way Flipcause integrates so many previously separate functions under one easy and efficient roof: event registration, payment, sponsorship, volunteer management, campaign landing page, in-kind donation offering and even website. Since our nonprofit has a very small staff, it makes it so much easier

The Weebly website is functional, easy to set-up and perform basic editing. However the options for appearance is quite limited and needs professional coding to make it look really professional and slick.

Hi Karen, Thanks for the review! It's so great that you love the way you can use different functions all in one place, and we love to hear that you've stayed with us for so long. Please continue to reach out to us for support. We're here for you and looking forward to continuing to support your organization's needs.

The dashboard is clear, with intuitive UX and has everything our project leaders need to raise funds and manage their payments. I also appreciate the reporting system and ability to manage donors directly. The platform is always improving, their support team is always quick to reply AND to follow through.

Getting some of the graphics to fit was tricky in the beginning, but as they have grown, the glitches are now few.

Hi Melanie, Thank you for leaving us a review! We love hearing that your project leaders have everything they need with Flipcause and that you appreciate the follow-up from your Success Team. We're here for you and looking forward to continuing to support your organization!

Flipcause appealed to our small nonprofit because of the number of features available for its very reasonable price. We had been using multiple services to get the features Flipcause offered all-inclusive, so making the switch alone saved us time and money. The biggest sell for us was the inclusion of website design and hosting via Weebly. We were in the market for an updated website, and had been...

Read more

It is easiest in retrospect to import all existing payment and database information at once, versus in stages which is how we went about it. I wish there was more automated features for contact outreach and emailing, but this isn't something we had with our prior platforms, either.

Hi Courtney, Thanks so much for the review! It's so great to hear you have been able to consolidate a number of tools with Flipcause and as a result, saved some money! We're also happy to hear you're pleased with your new website. And thanks for your feedback about having more emailing features. I'll be sharing your feedback with the team. Don't hesitate to let us know if there's anything else we can do to help!

I recommend Flipcause to all other non-profits because the website interface/update is integrated with all campaigns, CRM and you it's a subscription service where you always get support. I've used numerous other platforms and this by far is the easiest, user-friendly and easily understood by my staff members and Board members.

The only con is we are still cleaning up the data integration from past data-- maybe better integration with Quickbooks?

Hi Erica, Thanks for the review! We're pleased to hear that you and your team have all found Flipcause to be user-friendly. And we love hearing that your Success Team has been friendly and responsive, especially during times when you are launching a campaign. We know how stressful it can be coordinating all the details and launching a successful campaign, and we'll continue to be there for you as you launch more! Also, thanks for your feedback about data and QuickBooks integration. I'll pass it along to our development team. We look forward to building out more functionality to even better serve you. And please continue to reach out to your Success Team if you need support with your data.

Flipcause makes it quick and easy to set up professional landing pages for each fundraising campaign. We have been able to run several successful campaigns to help us navigate the uncertainties caused by COVID-19. The customer service and support is wonderful! They are always able to help and show us tricks and tips to better use the software to meet our needs.

Occasionally there are phrases/terms that we'd like to be able to change (e.g. on a landing page or a receipt) to better match our organization's vernacular. But that is a very minor concern, we are truly very happy with the software.

Hi Julie, Thanks for leaving us a review! That's so great to hear that you've found success with your campaigns during these uncertain times. We also love hearing that you've been able to establish a monthly donor program and that you've been pleased with the level of support you've received from your Success Team. I'll be sure to pass the message along to them. Don't hesitate to let us know if there's anything else we can do to help!

The best thing about this software is that it has helped organize our financial collection efforts. Before , our website could not process payments. Little did we know that we had many people that were willing to join our group, donate to our cause, and provide feedback. Flipcause has helped us with these passive collection efforts, increasing our donations dramatically. Is this the only thing I love? No! The volunteer management, communications, and reports are all worth a review in their own right. Their staff is very talented and responsive.

Some screens, when selected, take the end user to some redundant screens (Eg., the volunteer signup page has two stops that are not needed). All features can be customized and the options are sometimes not in intuitive locations... but their staff is always there to help point you in the right direction.

Hi Alberto, thank you so much for your review! We're so happy to hear that using Flipcause has helped you to better connect with your community and increase your donations. That's our mission! And thank you for your feedback on the redundant pages, I'll be sure to bring this to our Product team to see how we can improve this for you. Don't hesitate to reach out if there's anything else we can do to help.

I like the easy way we can set up campaigns, and then communicate with people that sign up or donate to that campaign. The interface is very flexible and thorough. Creating a website with Flipcause has also been easy to do, as is maintaining it.

It is missing a relational database which would be very useful to us. In addition, it doesn't have a batch mailer capability so we have to maintain a separate database for emailing people.

Hi Thea, Thanks for leaving us a review! That's so great to hear that you're able to raise more money, set up campaigns and create your website with ease, and communicate with people who sign up or donate to your campaigns. We're also glad that you find your Success team phenomenal and extremely helpful. I'll be sure to relay your kind words to them. Mass emailing is definitely on our roadmap. I'll be sure to communicate with you as we get closer to a release date. And please continue to reach out to us for support. We're here for you and looking forward to continuing to support your organization's needs.

I love all of the features Flipcause offers. When I decided to go with Flipcause, the customer service walked me through every step of migrating away from our WordPress platform to Flipcause. The website looks wonderful, my volunteers are using it and I much more confidence in my role as a website/donor manager!!

I can't think of anything at this time.

Hi Stacie, Thanks so much for the review! We're so happy to hear that you are pleased with your new website and that you have gotten the support you need from your Success Team. We're here for you and looking forward to continuing to support your organization!

I like how easy it is for me make updates on my website using the built-in features that Flipcause offers with their website management tool. I also really like how easy it is for me to keep track of data information such as donor support, sponsorships, and other information that helps keep my organization running efficiently.

I really don't have any cons at this time.

Hi Edward, Thanks for leaving us a review! We're so pleased to hear that Flipcause has made it easy for you to manage your website and run your organization efficiently. We're here for you and looking forward to continuing to support your organization!

Flipcause is easy for me to use, is less expensive for donors and myself, and helps with my website management. Has freed up so much of my time!

Wish there was a more marketing software available, such as email marketing.

Hi Jacquelyn, Thank you so much for your review! We're happy to hear that Flipcause has been easy to use and has saved you both money and time. That's certainly what we aim to do! Thanks for letting us know you'd like to see more marketing features such as email marketing. I'll be sharing your feedback with the team, and we will be sure to keep in touch with any updates. Don't hesitate to let us know if there's anything else we can do to help!

There are way to many things I like about the software to mention all. The BEST thing is having my own team who work closely with me to create a campaign that is professional, clear, beautiful and WORKS easily for participants. Team members are very quick to respond. Campaigns are ready within a couple of days for my review. I rarely wait more than one day to talk with my team, asking my questions...

Read more

The software takes time to learn - especially for someone like me with little understanding of the technology. The offset of this "con" is the Team does the work for me and is so helpful and willing to give me step by step instructions to pull a report, write a thank you, etc. I take a lot of notes in our conversations. Another "con" is that the email list functionality is in Beta testing. Once that happens then I can send newsletters through Flipcause. Right now our newsletters go through another platform and I have to remember to add our new members to that list! :) Being an international organization, having the ability to add language to the platform is really not needed. I just send the translations and the Team puts the information where it needs to be.

Hi Elaine, Thank you for your kind words and thoughtful review! It makes us so happy to hear what a great relationship you've formed with your Success Team. Supporting you to make beautiful campaigns, run reports, and fundraise more money for your organization is what we're here for! We look forward to continuing to partner with you and your organization! :) P.S. We're also really excited to launch mass email functionality in the near future! I'll be sure to keep you updated on the timing for that feature.

It is fairly simple and easy to use. Where I have run into trouble an email to the success team immediately solves my problem. If I don't have time to implement a new campaign Flipcause will build out the bones for me and I can usually finish the details to my liking within an hour or two. They can fully build out campaigns and website pages for you, but I just find it faster to use them as support and for overall structure building.

Everything they do have I think works well, or well enough. So what I like least is that they do not have all the features I need to manage my non profit in house. Mainly mass emailing I wish that it was integrated with API directly to Flipcause so I could manage all my contacts in one place.

Hi Christopher, Thanks for leaving us a review! Wow, we're so honored to be described as transformational for small nonprofits. That's definitely what we are striving to be! And that's great to hear you're able to easily set up your campaigns while still getting support when you need it. Also, thanks for letting us know you'd like to see email marketing included in our suite of tools. I'll be sharing your feedback with the team. Don't hesitate to let us know if there's anything else we can do to help!

Where do I start?? We are a fiscal sponsor for 35 different organizations. We used to use our merchant account to take in all of the donations and I had to write donor letters for every single one. Also there was no way for donors to offer to pay the fee, so that took away from the donation. Now each sponsored organization and manage its own campaign, the donor letters are sent out automatically and we have the reports to keep track of everyone's funds.

Our sponsored organizations are not particularly tech-savvy. We had to record a Zoom video to train them on how to get set up and use the features. It would be great if Flipcause could do one comprehensive set-up video for the basics instead of a single how-to video for each feature.

Hi Stacey, Thanks so much for the review! We love hearing that Flipcause has made both your sponsored organizations' and your lives much easier! I can see how processing donations for all 35 of your sponsored organizations could be very time-consuming so we're happy to hear you've benefited from the automatic thank you letters and each of your sponsored organizations being able to manage their own campaigns. And thanks for your suggestion of having a set-up video for new fiscally sponsored organizations. I'll be sharing this feedback with the team. Don't hesitate to let us know if there's anything else we can do to help!

The totality of Flipcause's coverage of our needs. Flipcause not only handles our Sponsor-A-Child program, (our primary use of Flipcause), but also processes other fundraising programs as well. They supply a limitless choice of reporting formats, maintain voluminous contact information for all donors and provide tax receipts for all of our donors. Donated funds are sent to us at any time we request them.

To-date, we are totally satisfied with all aspects of Flipcause's services.

Hi Norman, Thank you so much for your review. Wow, we're pleased to hear that we've been able to cover all of your needs and that we're able to provide you with a limitless choice of reporting formats, maintain voluminous contact information of your donors and provide tax receipts for all of them. We're also glad that you're satisfied with all aspects of our services. We're here for you and looking forward to continuing to support your organization!

This software has been a life saver as far as increasing our engagement as an organization. As a small organization, having the ability to fundraise, capture donor information, create student registration forms AND have a website created has saved me countless hours and has freed me up to actually do the work necessary to our foundation.

Starting out, the software wasn't as intuitive as I might have liked. There were some glitches when we set up our first campaign, but after learning more, I think we have worked out the kinks going forward.

Hi Danny, Thanks for the review! Wow, that's so great to hear that you've been able to increase the engagement for your small organization. That's a big part of what our mission is. And we know how valuable time is, so it's also great to hear that having us take care of your website had saved you a lot of time! Please don't hesitate to reach out to your Success Team whenever you need support with your campaign settings- they're happy to assist you in getting the job done! We're here for you and looking forward to continuing to support your organization!

Online fundraising for our non-profit has increased tremendously with Flipcause. We now have a much better website than previously, too. Customer service handles requests quickly and professionally.

Features we would like to have seen initially, such as text to give were not available. However, Flipcause just added that. This has been a positive pattern. Flipcause attempts to add features based on customer feedback.

Hi Sam, Thanks so much for leaving us a review! That's so great to hear that your online fundraising has increased so much with Flipcause and that you're happy with your new website. We're also so happy to be offering Text-to-Give and hope that it helps you expand your fundraising reach even further. We're here for you and looking forward to continuing to support your organization!

Flipcause is tied to our Website and to our Facebook page. Donations are easy for our donors to process. Prior to Flipcause donations were made primarily by check or via PayPal. With Flipcause funds are available sooner and donors receive an immediate thank you via email. Flipcause will create end of year reports for individual donors so we can meet state and federal requirements for sending acknowledgement letters to our donors

Rarely, our donors experience a glitch where their payment is processed twice. When this happens either Flipcause catches it immediately and rectifies the overcharge or we notify them and the error is corrected.

For our small nonprofit, FlipCause handles so much more than we could on our own - the website updating is amazing, the campaign creators are geniuses, and the reports are relatively easy to pull.

It seems there should be an easy way to run a report of the funds being transferred to the bank. I have yet to figure out how to do that easily and spend far too much time pulling out registrations versus donations so they can be entered into Quickbooks correctly.

Flipcause is so intuitive and easy to use. I love all the features, especially the campaign tools and reporting. The customer support is superb! My success team is professional, efficient, and timely.

We use a newsletter and website platform that does not integrate with Flipcause. Having said that, Flipcause is still easy to use, I have been able to create a design in Flipcause that appears seamless with our website platform.

Hi Dianne, Thanks for the review! We're so glad to hear that you love the features and that the platform is intuitive and easy for you to use. And what an honor for you to say that the support you receive is superb and that your Success team is professional, efficient, and timely. I'll be sure to relay your words to them. We're also proud to hear that we make your campaign management easy and efficient and that your end-user experience is excellent. Please don't hesitate to reach out to your Success team whenever you need support- they're happy to assist you in getting the job done! We're here for you and looking forward to continuing to support your organization!

Flipcause has enabled me to keep running my nonprofit without having to hire extra help. My Success Team is there to tweak anything, answer questions, create a new campaign, or update my web page. The Help content answers many of my questions, but most of it is easy to use. They also add new features that I love, like the Live Chat that gives me immediate answers to quick questions.

It was challenging to set up everything in the beginning, but it runs very smoothly for the most part. I wish someone would write new thank-you messages for each level of donation. My recurring donors must be tired of the same response every time!

Hi, thank you so much for leaving a great review. It's so great to hear that we're able to help you keep your nonprofit running and that your Success team was always there for you. We're glad you liked our Help Center and our new Live Chat Feature. We're always looking for new ways to help you run a nonprofit easier. Also, thanks for your feedback about writing a new thank-you message. I'll be sure to relay that to the team. Please don't hesitate to reach out to your Success team whenever you need support- they're happy to assist you in getting the job done! We're here for you and looking forward to continuing to support your organization!

I really like how easy Flipcause is to use for the many campaigns we have. I am able to customize each campaign with graphics and text in order to make them look very professional. Flipcause is much more user friendly and efficient than the database we used in the past for donation processing and event fundraising.

I needed an option for our donors and supporters to stay connected by signing up to receive our quarterly newsletters we send out in the mail as well as our e-blasts that we send out often. The only campaign I could make it work with was the "Volunteer" campaign option. It worked for the most part except that I can't customize the text that says "Current Opportunities" to say something like "Sign Up for our newsletters" or "Stay Connected" instead.

Hi Cassie, Thanks for leaving a detailed review! We're so pleased to hear that you can easily use our platform for your campaigns and that you were able to customize each of them to make them look very professional. We're also glad that you consider us to be user-friendly and efficient. And we hear your concern about getting your supporters to sign up for your newsletter and customizing the texts in your campaigns. Your Success team will surely help you with this. Here's how you can reach them: https://help.flipcause.com/flipcausehelp/article-detail?Get-Support Please let us know if there's anything else we can do to help!

Flipcause is the lifeline of our organization: Membership management, donation management, event registration, and contact database are all necessities. And they work together so well, unlike having separate programs or apps as we had previously.

We've been with Flipcause for five+ years, and I know at the beginning, it was somewhat of a challenge to set up. That, however, is true of any new system. I'm always learning something new. And the FC success teams are always there to help. I only wish that they were available for a phone call rather than simply an email as they were when we first signed up.

Hi Linda, Thanks for leaving a review! We're so honored that you consider us as the lifeline of your organization and that our features are necessities to you. We're also proud that we're able to provide almost everything you need to run your nonprofit. That's what we strive to do! Also, thanks for your feedback about contacting us thru phone calls rather than email. I'll be sure to share this with the team. And as always, please don't hesitate to reach out to your Success team whenever you need support- they're happy to assist you in getting the job done! Please let us know if there's anything else we can do to help!

We love the ease of use. The Contact Database is user friendly for all our staff. And as the Outreach Director for our small organization it's taken minimal time and effort to learn how to do our own campaigns. It allows us to be more creative, and build campaigns to integrate into our website which we would not have done before because we would always have an outsider do it for us with more time constraints...

Read more

Would like to have an integrated email blast system instead of having to use a separate platform like Mailchimp or Constant Contact. We hear it's coming!

Hi Caroline, Thank you so much for your thorough review. Wow, we're so happy to hear that you've been able to do so much using Flipcause! We love hearing that you've been able to get creative and easily set up your own campaigns and that you've been able to rely on your Success Team when you've needed support. We're also glad to hear that your contact database freed up some time for your small team, and has given you valuable insight into your donor base. Let us know if there's anything else we can do to help!

I love Flipcause because you can help build a new website or a new page if that is what is needed... the customer service has always been phenominal and I recommend this software to anyone who needs it. I love the fact that I can call and say I want to learn how to do this and they help with this too. I also love the fact that you do your own credit card processing because that is one less thing I have to handle. Flipcause handles this for me and I highly recommend Flipcause for your website and credit card processing needs.

I would love to have more in depth reporting features for Flipcause. I can work with what they have but would appreciate it more if I had the ability for more ease in reporting capabilities Other than that, I cannot think of anything else that I would love to have changed.

Hi Nancy, Thanks so much for your thoughtful review! We're happy to hear that you've had a great experience with your Success Team and that you appreciate having payment processing included in the tools and services available to you. Also, thanks for your feedback about the reports. I'll pass it along to our development team for consideration. We look forward to building out more functionality to even better serve you. And please continue to lean on your Success Team if you need support with running reports. Let us know if there's anything else we can do to help!