Friendbuy Features

Friendbuy

Referral marketing solution for eCommerce businesses

5.0/5 (3 reviews)

Friendbuy Feature Summary

  • Employee Referral Management
  • Reward Distribution

Competitor Feature Comparison

A/B Testing
API
Access Control
Analytics
Campaign Analysis
Campaign Management
Campaign Segmentation
Communication Management
Conditional Logic
Configuration Management
Customer Accounts
Customizable Templates
Data Filtering
Email Invitations & Reminders
Email Templates
Event Triggered Actions
Fraud Detection
Gift Card System
Lead Capture
Lead Generation
Loyalty Program
Multi-Channel Marketing
Performance Metrics
Permission Management
Progress Reports
Progress Tracking
Reminders
Reporting & Statistics
Rewards Management
Search Functionality
Social Media Integration
Third Party Integration
URL Customization
Website Integration
Widgets
Visit WebsiteCompare App
A/B Testing
API
Access Control
Analytics
Campaign Analysis
Campaign Management
Campaign Segmentation
Communication Management
Conditional Logic
Configuration Management
Customer Accounts
Customizable Templates
Data Filtering
Email Invitations & Reminders
Email Templates
Event Triggered Actions
Fraud Detection
Gift Card System
Lead Capture
Lead Generation
Loyalty Program
Multi-Channel Marketing
Performance Metrics
Permission Management
Progress Reports
Progress Tracking
Reminders
Reporting & Statistics
Rewards Management
Search Functionality
Social Media Integration
Third Party Integration
URL Customization
Website Integration
Widgets
Visit WebsiteCompare App
A/B Testing
API
Access Control
Analytics
Campaign Analysis
Campaign Management
Campaign Segmentation
Communication Management
Conditional Logic
Configuration Management
Customer Accounts
Customizable Templates
Data Filtering
Email Invitations & Reminders
Email Templates
Event Triggered Actions
Fraud Detection
Gift Card System
Lead Capture
Lead Generation
Loyalty Program
Multi-Channel Marketing
Performance Metrics
Permission Management
Progress Reports
Progress Tracking
Reminders
Reporting & Statistics
Rewards Management
Search Functionality
Social Media Integration
Third Party Integration
URL Customization
Website Integration
Widgets
Visit WebsiteCompare App

Friendbuy Feature Reviews

3 reviewers had the following to say about Friendbuy's features:

Anonymous
( company, 51-200 employees)

Easy way to get customer referrals

2018-03-14

It's not the coolest and most functional dashboard, but it does help and provide some good analytical feedback.

Pros

It's great to know people are excited to share and reap the benefits of our referral program. It's easy to use and having the widget on our website makes a lot of sense.

Cons

I think the overall dashboard could look better and provide more support to help us push more referrals out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tomasz Borys

Good Product But Support is Extremely Limited

2020-04-29

Okay

Pros

Ease of Software and Integration. It's not a bad program and the initial setup, they were very hands on.

Cons

Customer Support. FriendBuy is stuck in the 80's when it comes to customer support. The only way to get in contact with someone in support is emailing them (and the response is dreadfully slow) even for customers that are on their enterprise plan.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Friendbuy provides an easy tool to reward customers and spread our products to others.

2018-03-07

Pros

We love that it's easy for our customers to use whether they are very technical or not.

Cons

If a customer loses an email, it could be a little easier to resend it to them or look up their details from the backend.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more